Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Product and Solution Sales Specialist

Company: Dell

Location: Other US Location

Posted Dec 14, 2024

Dell Technologies is seeking a Product and Solution Specialist to join their team in India. The role involves proactively identifying and solving customer business needs, managing relationships with senior level technical personnel, and demonstrating the value of Dell's products and services. The ideal candidate should have at least 8 years of experience in a relationship selling role with Field Sales experience and a Bachelor's degree.

Systems Administrator - Projects

Company: TLC Solutions

Location: Other US Location

Posted Dec 14, 2024

TLC Solutions is seeking a System Administrator Projects to assist with project delivery by performing and completing technical project tickets and deliverables. The role involves working with clients to gain a complete understanding of requirements and goals, and delivering a Category of One experience with project scope and delivery. The ideal candidate should have experience scoping and delivering projects such as email migration, physical/virtual server migration, physical network hardware refresh, VoIP phone system migration, MDM deployment, hardware replacement, and more.

Subscription Real Specialist

Company: Cengage Group

Location: Other US Location

Posted Dec 14, 2024

The text describes a job posting for a Subscription Renewal Specialist role at Cengage Group, a global education technology company. The role involves developing and using interpersonal skills to renew and sell digital resources, with a focus on well-respected products in the industry. The successful candidate will be part of a professional and creative culture that offers opportunities for advancement. The role requires making a minimum of 25 calls per day, maintaining and growing relationships with current customers, and communicating with renewal customers after the Renewal Letters are sent. The candidate should have a bachelor's degree, at least 1 year of inside telephone sales experience, and previous consultative sales experience. The company is an Equal Employment Opportunity and Affirmative Action employer.

Student Advisor - Bilingual

Company: Cengage Group

Location: Other US Location

Posted Dec 14, 2024

Cengage Group is seeking a Tier 2 Student Advisor to provide high-quality support to students in a fast-paced and structured environment. The role involves handling around 70 assigned tasks per shift, managing a high volume of inbound/outbound calls, and actively listening to empathize with students to solve their problems quickly and thoroughly.

Account Manager

Company: Avnet

Location: Other US Location

Posted Dec 14, 2024

Avnet is a global Fortune ® 500 technology distributor and solutions company that delivers design supply chain and logistics expertise to customers at every stage of a products lifecycle. They work collaboratively and with integrity doing business the right way. The Field Sales Executive role involves serving as the primary point of contact for the customer interface, developing strong strategic relationships with customers, and providing leadership and guidance in critical customer planning and engagement.

Inside Sales Account Executive

Company: Dell

Location: Other US Location

Posted Dec 14, 2024

Dell Technologies offers a range of emerging technologies and values customer interaction. They are looking for an Inside Sales Account Executive to sell products, develop new accounts, and expand existing ones. The role requires around 2-3 years of sales experience, excellent communication skills, and knowledge of the technology and IT market. Dell Technologies promotes equal employment opportunity and a work environment free of discrimination and harassment.

Field Account Executive - Lynchburg, VA

Company: Cengage Group

Location: Other US Location

Posted Dec 14, 2024

Cengage Group is a global education technology company that values diversity, engagement, and discovery. They are committed to providing affordable, quality digital products and services that equip students with the skills they need to be job ready. The company offers a comprehensive and rewarding Total Rewards package, including a significant incentive compensation program for sales roles.

Systems Administrator - Projects

Company: TLC Solutions

Location: Other US Location

Posted Dec 14, 2024

TLC Solutions is seeking a Systems Administrator Projects to deliver a Category of One experience with project scope and delivery. The role involves working with clients to gain a complete understanding of requirements and goals, and creating a statement of work detailing the necessary items. The candidate should have experience in scoping and delivering projects such as email migration, physical/virtual server migration, physical network hardware refresh, VoIP phone system migration, MDM deployment, hardware replacement, and more. The ideal candidate should have a minimum of 3 years of customer service experience and 3 years of IT experience in a tier 2 or tier 3 technical service position.

Inside Product Specialist

Company: Dell

Location: Other US Location

Posted Dec 14, 2024

Dell Technologies is seeking an Inside Product Specialist to work on their Inside Sales teams, providing technical advice and solutions to customers. The role requires 12 years of experience in customer-facing or inside sales, with a focus on Dell Storage Solutions. The ideal candidate will have good oral and written communication skills, prior knowledge of Storage fundamentals, and a Bachelor's degree.

Account Manager, Inside Sales

Company: Dell

Location: Other US Location

Posted Dec 14, 2024

The Dell Technologies Inside Sales Account Manager role involves selling products and services, developing new accounts, and expanding existing ones. The team works together to support the sales process and provide customer relationship skills. The role requires a bachelor's degree and 12 years of relevant experience. Dell Technologies is committed to equal employment opportunity and a work environment free of discrimination and harassment.

Senior Pega Software Engineer - REMOTE

Company: DriveTime

Location: Other US Location

Posted Dec 14, 2024

DriveTime Family of Brands is a large privately owned used car sales finance and servicing company with a focus on customer and employee satisfaction. They offer a variety of job opportunities with competitive pay, benefits, and growth opportunities. The company is known for its positive work environment, professional development, and wellness programs.

Customer Success Specialist - NC/SC (Remote)

Company: Cengage Group

Location: Other US Location

Posted Dec 14, 2024

Cengage Group is a global education technology company that values diversity, engagement, and discovery. They are committed to providing affordable quality digital products and services that equip students with the skills and competencies needed to be job ready. They have a strong culture and believe in the power and joy of learning. The Customer Success Specialist role involves driving customer retention and sales growth through support, consultative upselling, and service. The ideal candidate has minimum 2 years of experience in a relationship-based role, strong communication skills, and a desire to learn and close on sales opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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