Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Client Engagement Specialist

Company: Dow Jones

Location: Other US Location

Posted Dec 14, 2024

The job description for the Client Engagement Specialist (CES) role at Dow Jones is for a position responsible for managing all renewal aspects of the relationship with a defined set of customers. The CES is expected to retain existing contract revenue within existing buying centers and support new sales into these accounts made by the Account Executive. The role requires developing and driving successful renewals to ensure a strong revenue base for Dow Jones. The CES will own the retention strategy for assigned strategic accounts, provide monthly reports to the manager, and oversee the overall renewal lifecycle.

Mortgage Advisor-Primary Market

Company: BECU

Location: Other US Location

Posted Dec 14, 2024

As the nations largest community credit union, BECU is dedicated to helping people and communities thrive. They offer a wide range of financial products and services, with a focus on mortgage loans. The company values unwavering core values, dedication to improving communities, and business and technology transformation. They offer competitive compensation and benefits, including a 401k plan and employer-funded retirement plan. The Mortgage Advisor role is critical in helping members achieve homeownership dreams and driving business growth. The position requires a BA or BS degree, minimum two years of mortgage loan production and sales experience, and compliance with SAFE Act legislation.

People Program Manager, EMEA & APAC

Company: Dow Jones

Location: Other US Location

Posted Dec 14, 2024

The role of People Program Manager EMEA and APAC involves managing a portfolio of strategic people initiatives, identifying and implementing process improvements, and collaborating with subject matter experts to create and implement process improvement and transformation projects. The role requires strong project management skills, experience with HR technologies, and the ability to liaise between business partners. The position is a full-time role with a willingness to work in the office at least three days each week.

Global Citrix CSP Product Manager

Company: Arrow Electronics, Inc.

Location: Other US Location

Posted Dec 14, 2024

The job description is for a highly motivated and experienced Citrix CSP Product Manager to join a dynamic team. The role involves understanding and analyzing customer usage, identifying and prioritizing features based on customer needs, and driving the development of future products. The role requires a deep understanding of the Citrix Service Provider CSP program and a strong focus on customer satisfaction and product innovation. The role is a global role supporting the North America and EMEA regions.

Senior UX Designer

Company: Ascertia – An InfoCert Company

Location: Other US Location

Posted Dec 14, 2024

Ascertia is a company that provides digital trust products and services globally for enterprises, governments, and trust service providers. They offer solutions that enable digital business processes which are fundamentally underpinned by digital trust. Their digital signature platform and PKI products deliver digital trust across people, devices, data, and documents. Ascertia has a wide-reaching customer base, 100+ expert partners and integrators, and is looking for a Senior UX Designer to join their integrations team.

Senior Leave Administrator

Company: Columbia Sportswear Company

Location: Other US Location

Posted Dec 14, 2024

This is a hybrid role based out of Columbia Sportwears HQ office near Portland OR. The Senior Leave Administrator will oversee the leave of absence LOA process for Retail Distribution Center and Corporate employees. The role requires collaboration with HR Business Partners, Legal, Payroll, and Managers. The primary focus is to provide excellent customer service, advise and educate employees on leave policies, and ensure LOA functions are completed accurately and in compliance with applicable laws.

Production Services Representative

Company: NBCUniversal

Location: Other US Location

Posted Dec 14, 2024

NBCUniversal is a subsidiary of Comcast Corporation, creating world-class content for film, television, streaming, theme parks, and consumer experiences. They own and operate leading entertainment and news brands, including NBC, CNN, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock. They produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group. They also have world-renowned theme parks and attractions through Universal Destinations and Experiences. NBCUniversal stands for including everyone and has diversity, equity, and inclusion initiatives coupled with corporate social responsibility work.

Savings Product and Proposition Manager

Company: Barclays

Location: Other US Location

Posted Dec 14, 2024

The role of a Savings Product and Proposition Manager involves overseeing the bond reprice process, improving cycle efficiency, and adapting to market and swap rate changes. The manager will plan and execute rate changes, handle queries and complaints, and ensure processes and products meet the highest standards. The role requires stakeholder management, process improvement expertise, and a proactive approach.

Process Automation Lead

Company: Dow

Location: Other US Location

Posted Dec 14, 2024

Dow is seeking a Process Automation Lead to join their Light Hydrocarbon Improvement group at their Texas Operations Olefin plant. The role involves developing and implementing Process Control, ABB Advanced Process Control APC, MES, and automated reporting. The candidate should have a Bachelor's degree in Chemical Mechanical Electrical or Software Engineering, minimum 6 years of experience in process automation engineering, and knowledge of ABB. The role requires working legally in the US.

Reliability Manager

Company: Dow

Location: Other US Location

Posted Dec 14, 2024

The text describes a job posting for a Reliability Manager position at Dow. The role involves ensuring sustained reliability improvement, managing plant PSR targets, creating equipment reliability strategies, and developing a facility reliability strategy. The ideal candidate should have a bachelor's degree in a related engineering discipline, at least 6 years of reliability engineering experience, and be able to work legally in the US. The position offers total rewards programs, including equitable and market-competitive base pay, benefits and programs for physical, mental, financial, and social wellbeing, a competitive retirement program, and employee stock purchase programs. Dow is committed to equal opportunities in employment and provides reasonable accommodations for qualified individuals with disabilities.

BlackBerry QNX Technical Project Specialist (Product Operations)

Company: Blackberry

Location: Other US Location

Posted Dec 14, 2024

The job description is for an entry to intermediate level role responsible for planning and coordinating the product release and product launch activities for QNX software products. The successful candidate should have attention to detail, strong customer focus, and be productive. The role involves configuring systems for software release and go-to-market, managing product lifecycles, and providing technical support.

Marketing Data Analyst

Company: Trek Bicycle

Location: Other US Location

Posted Dec 14, 2024

The Data Analyst role at Trek involves analyzing marketing and consumer data sets, providing input on data structure, and utilizing data analytics tools to generate insights. The ideal candidate should have 3+ years of experience working with large data sets, proficiency in SQL and data visualization, and strong analytical skills.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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