Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

BSA Analyst

Company: BM Technologies, Inc.

Location: Other US Location

Posted Dec 14, 2024

BMTX is a technology company that provides banking services through its partner bank. They are focused on technology innovation, easy-to-use products, and education with the mission to financially empower millions of Americans. They are looking for a BSA Analyst to ensure compliance with their BSAAML Program and Policy. The role requires reviewing alerts, conducting in-depth research, documenting findings, and reporting to managers. The required experience includes a Bachelor's degree and 13 years of directly related work experience in banking BSAAML compliance.

Team Lead - Process (Hybrid)

Company: Zensurance

Location: Other US Location

Posted Dec 14, 2024

The text describes a job opening for a Team Lead position in the Technical Service and Buy Online Team. The role involves mentoring and coaching a team of TSRs and Commercial brokers, improving best practices, and driving performance to exceed company targets. The candidate must have a RIBO license, over 3 years of broking or underwriting experience, and at least one year of people management or mentorship experience. The position is a hybrid role requiring 3-4 days per week in the office.

Data Product Owner

Company: ZigZag Global

Location: Other US Location

Posted Dec 14, 2024

ZigZag Global is seeking a passionate and results-oriented Data Product Owner to join their growing team. The role involves translating business needs into actionable data strategies, overseeing the development and implementation of those strategies, and ensuring data products deliver real value to the organization. The successful candidate will work closely with business stakeholders, data scientists, and engineers to ensure data products meet business objectives and adhere to data governance standards.

Senior DevOps Engineer

Company: ZigZag Global

Location: Other US Location

Posted Dec 14, 2024

ZigZag Global is seeking a Senior DevOps Engineer to join their remote DevOps Team. The team is responsible for designing, implementing, and maintaining scalable and secure infrastructure solutions on Microsoft Azure. The Engineer will also implement CICD pipelines, collaborate with development teams, and ensure the human heart of team members is nurtured by fostering a culture of collaboration, learning, and empowerment.

Associate Product Manager II

Company: Zeta

Location: Other US Location

Posted Dec 14, 2024

Zeta is a NextGen Banking Tech company that empowers banks and fintechs to launch banking products for the future. They have a flagship processing platform, Zeta Tachyon, which is the industry's first modern cloud-native and fully API-enabled stack. Zeta has over 1700+ employees and has raised $280 million at a $15 billion valuation from Softbank Mastercard and other investors in 2021. They are actively working with the largest Banks and Fintechs in multiple global markets to transform customer experience for multimillion card portfolios.

Specialist II - HR Technology (IN)

Company: Cencora

Location: Other US Location

Posted Dec 14, 2024

Cencora is a company that values its team members and is committed to creating healthier futures. They offer a variety of benefits and are looking for a responsible and skilled individual to join their team. The role involves user support, system upgrades, and process adjustments based on client feedback. The company is committed to providing equal employment opportunities and reasonable accommodations to individuals with disabilities.

Senior Backend Developer Node.js

Company: Odaseva

Location: Other US Location

Posted Dec 14, 2024

Odaseva is a fast-growing scaleup with offices worldwide, offering a cutting-edge data management platform. They are seeking a Senior Backend Developer to join their team in France and the United States. The role involves architecting and developing next-generation data management systems, writing performant code, and collaborating with various teams. The company values trust, service, commitment, Kaizen, and One Team.

Executive Assistant Team Supervisor

Company: Wing Assistant

Location: Other US Location

Posted Dec 14, 2024

Wing Assistant is seeking an Executive Team Supervisor to lead, coach, and manage a team of Executive Assistants, fostering a positive, productive, and engaging work culture. The role involves setting measurable performance goals, providing tailored coaching, and acting as the first point of contact for escalated issues. Qualifications include solid experience as an Executive Assistant, proven supervisory experience, and broad industry knowledge. The job offers a people-focused company culture, remote work-friendly environment, and competitive compensation.

Customer Success Manager

Company: Algolia

Location: Other US Location

Posted Dec 14, 2024

Algolia is looking for a dedicated Customer Success Manager to join their growing team. The ideal candidate is a resilient problem solver with excellent communication and leadership skills. The role involves driving customer onboarding, adoption, and retention, as well as providing proactive recommendations and maximizing the use of Algolia's platform. The company offers a flexible workplace model and values diversity and inclusion.

Client Support Specialist

Company: Press Ganey

Location: Other US Location

Posted Dec 14, 2024

PG Forsta is a leading experience measurement data analytics and insights provider for complex industries, serving clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. They offer an unparalleled offering that combines technology, data, and expertise to enable clients to pinpoint and prioritize opportunities, accelerate improvement efforts, and build lifetime loyalty among their customers and employees. The company is built on world-class talent, a collaborative work ethic, and a passion for the work, earning trusted advisor status among the world's most recognized brands. They empower organizations to deliver the best experiences with industry expertise and technology, turning data into insights that drive innovation and action.

Insurance Call Centre (Mandarin Proficiency)

Company: BJAK

Location: Other US Location

Posted Dec 14, 2024

Bjak is a company based in Malaysia, providing affordable and sustainable financial services to people in ASEAN. They are the largest insurance portal in Southeast Asia, offering innovative products such as investment-linked life and health insurance online with an instant talk-to-agent service. They are seeking a Customer Service Representative to join their team and maintain their commitment to excellence.

Senior Geotechnical Project Manager

Company: CIMA+

Location: Other US Location

Posted Dec 14, 2024

CIMA+ is a 100 employee-owned firm that values collaboration and entrepreneurial mindset. They offer flexible work terms, a hybrid work mode, and a focus on innovation, customer support, and multidisciplinary integration. The company provides geotechnical services, rock mechanics, and materials control for various engineering projects, with a focus on people at the center of engineering.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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