Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Senior Insights Analyst

Company: Commonwealth Bank

Location: Other US Location

Posted Dec 14, 2024

The Digital Analytics and Insights team within Analytics Data and Decision Science is responsible for leading the delivery of world-class data analytics and technology capabilities to improve the financial wellbeing of business customers and communities. The role involves working directly with Digital Business Bank product owners and management to provide insights and reporting that will help shape the strategic direction of Digital for our Business Banking customers. The team is passionate about offering work-life balance and placing customers at the center of what they do.

Senior SQL Specialist

Company: Gen

Location: Other US Location

Posted Dec 14, 2024

Gen is a global tech company with a strong focus on digital security. They offer a hybrid work style, a mission to push boundaries, and a commitment to inclusivity and diversity. They work closely with businesses and data teams, and offer competitive benefits and learning opportunities. They are an equal opportunity employer and comply with all antidiscrimination laws.

Senior Assurance Analyst

Company: abrdn plc

Location: Other US Location

Posted Dec 14, 2024

The job description is for a Senior Assurance Analyst role at abrdn, focusing on managing relationships with key outsourcers, ensuring robust control environments, and overseeing operational activities like corporate actions. The role requires strong analytical skills, understanding of relevant regulations, and the ability to drive collaborative outcomes. The company offers competitive benefits and a supportive work environment.

Graduate Controls Engineer

Company: Kion Group AG

Location: Other US Location

Posted Dec 14, 2024

Dematic Pty Ltd is a global leader in the integrated logistics and material handling industry, offering intelligent logistics solutions and advanced warehouse software. They are seeking an enthusiastic Graduate Controls Engineer to join their dynamic team, providing opportunities for travel and career growth. The role involves supporting the Controls Engineering team in designing and commissioning new systems, and managing the procurement of parts, manufacture of cabinets, and electrical installation. The company offers a competitive salary, OHSampE standards compliance, and a supportive work environment.

F22 EUV Account Manager within TSMC IB & Operation team

Company: ASML

Location: Other US Location

Posted Dec 14, 2024

The job description is for an EUV Account Manager within TSMC's IB amp Operation team. The role involves leading daily operations, collaborating with internal and external stakeholders, and developing strategies to increase revenue. The candidate should have a master's degree and 37 years of experience in the semiconductor equipment industry. ASML is an Equal Opportunity Employer.

Scientist - Therapeutic Data Intelligence (Remote)

Company: BenchSci

Location: Other US Location

Posted Dec 14, 2024

The job posting is for a Data Intelligence Scientist position in the Therapeutic Data Intelligence vertical of the Customer Therapeutics CT Team at BenchSci. The role involves analyzing customer data and internal datasets, conducting routine data quality assessments, and collaborating with internal teams to set and maintain high standards for data quality. The successful candidate will be part of a collaborative team dedicated to transforming data into actionable intelligence that enhances the relevance and impact of their offerings to customers.

Product Manager, Chequing

Company: Bank of Montreal

Location: Other US Location

Posted Dec 14, 2024

The job description for the Product Manager of Chequing at BMO Financial Group is for a senior role in the Everyday Banking Products team. The Product Manager is responsible for managing the portfolio of chequing products for retail customers, developing and implementing product strategies, optimizing pricing, and attracting balances. They will collaborate with internal partners and manage product risks. The role offers a salary range of $680,000 to $1,260,000 and benefits such as health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

Head of Account Safety

Company: Rover.com

Location: Other US Location

Posted Dec 14, 2024

Rover is a fast-growing tech company based in Seattle, Washington, with teams in Barcelona, San Antonio, Spokane, and remote locations. They are known for their commitment to fostering a diverse, inclusive, and welcoming community of pet people. The Account Safety Team, led by the Head of Account Safety Manager 2, is responsible for protecting Rover's reputation by investigating, mitigating, and monitoring fraud trends. The ideal candidate should have deep experience in keeping user accounts secure and be able to work evenings, weekends, and holidays, as well as remotely from approved states.

Integrations Consultant

Company: MaintainX

Location: Other US Location

Posted Dec 14, 2024

MaintainX is a leading mobile-first workflow management platform for industrial and frontline workers, offering IoT-enabled cloud-based tools for maintenance, safety, and operations on equipment and facilities. They power operational excellence for over 7500 businesses, including Duracell, Univar Solutions, Inc., Titan America, McDonald's, Brenntag, Cintas, and Shell. MaintainX has raised $104 million in venture capital, with notable investors like Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, Ridge Ventures, and CEOs from GE, Twilio, Toast, and PagerDuty. The Integrations Consultant role is crucial in the post-sales process, working closely with clients to lead and deliver integration projects. The position requires technical expertise, project management, and client relationship management skills.

Senior Product Specialist

Company: Zenoti

Location: Other US Location

Posted Dec 14, 2024

Zenoti is a cloud-based software solution for the beauty and wellness industry that offers comprehensive features such as online appointment bookings, POS, CRM, employee management, inventory management, and built-in marketing programs. The platform is reliable, scalable, and powered by enterprise-level technology. Zenoti serves over 30,000 salons, spas, medspas, and fitness studios in more than 50 countries, including global brands like European Wax Center, Hand & Stone Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga, and TONI&GUY. The company has recently achieved significant milestones, including a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising $80 million in investment, ranking as the 316th fastest-growing company in North America, and being recognized as a Great Place to Work Certified™ for 2021-2022.

Customer Success Manager [025559]

Company: Playtech

Location: Other US Location

Posted Dec 14, 2024

Playtech Lima is a part of Playtech, the world's largest online gaming software supplier listed on the London Stock Exchange. They offer cutting-edge value-added solutions to leading gaming operators since 1999, focusing on continuous development. Playtech Lima represents Playtech Live, with studios broadcasting in premium HD quality for fastest streaming and highest uptime.

Lead, Enterprise Employee Listening

Company: Bank of Montreal

Location: Other US Location

Posted Dec 14, 2024

The text describes a leadership role within BMO Financial Group, focusing on employee listening, strategy development, and change management. The Lead is responsible for creating and executing an enterprise employee listening strategy, collaborating with partners, and serving as a trusted advisor to senior leaders. They also own strategic listening programs, manage project budgets, and ensure overall program spend is managed within approved allocations. The role involves providing enterprise and program-level change leadership, developing change management plans, and fostering strong internal and external networks.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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