Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Customer Support Specialist I We will train you! (GST)

Company: PartnerHero

Location: Other US Location

Posted Dec 13, 2024

The text describes a temporary to full-time position as an Entry Level Customer Support Specialist for PartnerHero, a company that provides talented global teams with strategic expertise and seamlessly integrated technology. The role involves handling customer support tickets via email and chat, providing friendly and helpful responses, and ensuring a positive customer experience. The company values care for others, embrace growth, manifest trust, take ownership, and be humble. They offer a competitive salary, attractive benefits package, and full-time work with a hybrid location in Metro Manila.

Customer Support Specialist II - PHLFTTP03 (GST)

Company: PartnerHero

Location: Other US Location

Posted Dec 13, 2024

The text describes a dynamic and customer-focused role at PartnerHero, a mission-driven company that offers competitive compensation, benefits, and opportunities for professional growth. The role involves providing customer support across various channels, handling different levels of inquiries, and working independently and collaboratively. The ideal candidate should have 1+ years of customer support experience, advanced English skills, and strong problem-solving skills.

Senior Software Engineer - Java, Delphix SK

Company: Perforce Software

Location: Other US Location

Posted Dec 13, 2024

Perforce is a global company with a strong reputation, offering a collaborative environment and challenging, fun work. They are seeking a Senior Software Engineer to join their Continuous Data development team, working on high-profile projects and contributing to the broader Delphix engineering community.

(Senior) IT Security Specialist - Vulnerability & Lifecycle Management

Company: Avery Dennison

Location: Other US Location

Posted Dec 13, 2024

Avery Dennison Corporation is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions. They offer products and solutions including labeling and functional materials, RFID inlays and tags, software applications, and more. The company serves various industries worldwide and employs over 35,000 people in more than 50 countries. They offer an attractive salary package, workplace flexibility, and a growing team environment.

Sr Software Engineer- Salesforce Developer

Company: Gartner

Location: Other US Location

Posted Dec 13, 2024

Gartner is seeking a Senior Salesforce Developer to join their Sales Service and Corporate Engineering team. The role involves designing and developing customized solutions within the Salesforce Platform, performing solution design, development, and testing tasks, managing critical customer cases, and participating in code reviews. The ideal candidate should have 4-6 years of hands-on experience on the Salesforce platform, strong knowledge of Salesforce applications, and excellent software development fundamentals.

Buyer Success Manager

Company: Gartner

Location: Other US Location

Posted Dec 13, 2024

The job description is for a Buyer Success Manager who will be responsible for improving the experience of software buyers and GDM site visitors. The role involves managing a team of associates, responding to emails, resolving issues, and building knowledge management content. The ideal candidate should have attention to customer experience, efficiency, and multitasking skills, as well as excellent written and oral communication skills and an intermediate to advanced Excel skillset.

Buyer Success Specialist

Company: Gartner

Location: Other US Location

Posted Dec 13, 2024

The job description is for a Buyer Success Specialist at Gartner Digital Markets. The role involves managing incoming emails, resolving and closing out tickets, assisting with direct unsubscribe requests, working with Advisors and Advocates, identifying revenue opportunities, and building knowledge management content. The ideal candidate should have attention to customer experience, efficiency, amazing resolution and communication skills, a deep knowledge of the business, a resourceful mindset, and flexibility.

Technical Support Specialist, Spanish

Company: NinjaOne

Location: Other US Location

Posted Dec 13, 2024

The role of a NinjaOne Technical Support Specialist involves working with a multinational product support team to provide high-quality customer service interactions. The role requires excellent communication skills, experience in Windows, MacOS, and Linux troubleshooting, and the ability to work independently. The company, NinjaOne, is a fast-growing company with a focus on customer success, offering a fully remote work environment, healthcare package, and competitive compensation.

Technical Support Specialist, Italian

Company: NinjaOne

Location: Other US Location

Posted Dec 13, 2024

The role of a NinjaOne Technical Support Specialist involves working with a multinational product support team to provide high-quality customer service interactions. The role requires excellent communication skills, experience in customer service, and proficiency in Windows, MacOS, and Linux troubleshooting. The company, NinjaOne, is a fast-growing company with a focus on customer success, offering a healthcare package, meal tickets, a work laptop, and headset. The company values diversity and inclusion.

Sr Software Engineer - Golang & SQL

Company: Gartner

Location: Other US Location

Posted Dec 13, 2024

Gartner Digital Markets is looking for a Software Engineer to join a team distributed between Gurgaon India and Barcelona Spain to create and expand integrations between different software systems. The business is comprised of three top brands: Capterra, Software Advice, and GetApp. The role involves designing and developing a scalable and robust internal CDP to manage and process customer data efficiently, implementing data ingestion pipelines using Apache Kafka, developing seamless integration with Oracle Eloqua, designing and implementing relational database models, utilizing Apache Flink for realtime data processing and analytics, writing clean maintainable and efficient code using Go Golang, and implementing automated testing frameworks to ensure the quality and reliability of the platform.

WFM Analyst

Company: Airbnb

Location: Other US Location

Posted Dec 13, 2024

Airbnb is a global platform that connects hosts with guests for unique stays and experiences. The company is looking for a Workforce Manager to analyze data, identify opportunities for improvement, and communicate effectively with the broader team and outsource partners. The ideal candidate should have 3+ years of WFM experience, strong analytical skills, and be able to work independently and as part of a team.

Client Engagement Lead | On-site, Bangalore

Company: Optiv

Location: Other US Location

Posted Dec 13, 2024

The Client Engagement Lead (CEL) is responsible for managing engagements from inception to completion, identifying and documenting requirements, and supporting clients on various information security initiatives. They are expected to build trusting relationships with clients, oversee program activity with key client engagements, and contribute to business development efforts. The CEL is also responsible for driving program and engagement progress, developing strategic plans, and communicating with internal stakeholders and clients.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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