Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Senior Software Engineer - Cloud Developer

Company: Cerence Inc.

Location: Other US Location

Posted Dec 13, 2024

Cerence is a global leader in AI for transportation, with over 500 million cars shipped using their technology. They partner with leading automakers to power intuitive, integrated experiences for safer, more connected, and more enjoyable journeys. The company is looking for an Sr Software EngineerCloud to drive the future of mobility with them.

Technical Solutions Associate

Company: Expedia Group

Location: Other US Location

Posted Dec 13, 2024

Expedia Group is a global leader in travel, offering cutting-edge tech to make travel smoother and more memorable. They create groundbreaking solutions for their partners and foster an open culture where everyone belongs. They provide a full benefits package, including exciting travel perks, generous time off, parental leave, a global hybrid work setup, and career development resources. They are building a more open world and are looking for a Technical Solutions Associate to help partners deliver excellent traveler and B2B experiences.

TMS Administrator

Company: CAE

Location: Other US Location

Posted Dec 13, 2024

The Training Management Systems TMS Administrator is responsible for the KC135 TMS customer experience, supporting daily operations with regards to TMS customer services, external user training, trouble shooting, and data configuration. The administrator also analyzes and resolves system and user issues, performs courseware installations and database configuration updates, and provides rapid response technical support to the Formal Training Unit and Main Operating Bases. They create updates and manage FTUMOB course syllabi in multiple Electronic Training Management Systems, serve as a liaison between KC135 ATS program and TMS vendors, and perform internal and external user training. The administrator attends required meetings, provides current TMS progress status reports, creates custom reports based on data analysis, coordinates with schedulers for course syllabi implementation, and performs other additional duties as directed.

Data Scientist II, Forecasting and Workforce Planning

Company: Expedia Group

Location: Other US Location

Posted Dec 13, 2024

Expedia Group is looking for a Data Scientist II to join their Traveler and Partner Service Platform team. The role involves predicting customer behavior, supporting global Workforce Management needs, and developing statistical models for contact demand forecasting. The ideal candidate should have a strong attention to detail, be able to support and guide junior team members, and have experience with SAS Viya and other analytical tools.

Lead Functional Analyst

Company: Deutsche Bank

Location: Other US Location

Posted Dec 13, 2024

The job description is for a Functional Analyst role in the Finance, Tax, and ALM Enterprise Services department in Pune, India. The role involves capturing and documenting requirements, translating them into system-specific functional specifications, and analyzing the impact of changes. The company offers a best-in-class leave policy, gender-neutral parental leaves, and other benefits. The key responsibilities include expert contact, evaluating requirements, creating new business solutions, and maintaining stability, quality, and timeliness of data delivery. The required skills include an undergraduate degree, several years of professional experience in business analysis, and knowledge of core tools and processes. The company values customer and service orientation, performance and productivity, and a positive, fair, and inclusive work environment.

Field Software Support Specialist

Company: Elekta

Location: Other US Location

Posted Dec 13, 2024

The text is a job description for a Field Software Support Specialist position at Elekta. The role involves providing technical support to customers, troubleshooting product issues, and ensuring seamless operation of Elekta products. The ideal candidate should have strong communication and interpersonal skills, a passion for technology and customer service, and be committed to delivering exceptional support. The company offers a market salary, exceptional leave, medical and life insurance, lunch voucher, company car and internet allowance, parental salary subsidy, and 25 days of holiday.

QA Engineer

Company: Deutsche Bank

Location: Other US Location

Posted Dec 13, 2024

The job description is for a QA Engineer role at AVP level in Bangalore, India. The role involves managing testing strategies, plans, and deliverables for specific applications and programs. The position offers benefits such as best-in-class leave policy, gender-neutral parental leaves, and employee assistance program. The key responsibilities include managing testing strategy and plans, resource management, and providing management leadership. The role also involves people management, including coaching, supporting, and addressing performance issues.

Quality Navigator

Company: BlueCross BlueShield of South Carolina

Location: Other US Location

Posted Dec 13, 2024

This is a full-time position based in South Carolina with a remote work option. The role involves abstracting and reviewing medical records for HEDIS, ensuring compliance with NCQA and CMS standards, and performing quality improvement activities. The position requires excellent communication skills, problem-solving abilities, and a strong understanding of managed care. The company offers competitive benefits and continuing education opportunities.

SDE II - Frontend

Company: Netomi

Location: Other US Location

Posted Dec 13, 2024

Netomi AI is a company building AI for customer experience, backed by leading investors. They are looking for a Software Engineer with experience in JavaScript to solve real-time fundamental problems and work on innovative technologies. The role involves ownership of key UI modules, own frontend build and test systems, and working with backend data science and DevOps engineers.

Associate Account Manager - Spanish Speaking (PGA)

Company: Expedia Group

Location: Other US Location

Posted Dec 13, 2024

Expedia Group offers a diverse and vibrant community to drive success in the global travel industry. They provide a full benefits package, exciting travel perks, and a global hybrid work setup to ensure a rewarding career journey. The Associate Account Manager role involves optimizing content, securing lodging rates, and supporting demand generation for hotel partners in the Spanish-speaking market.

Reliability Engineer

Company: Dow

Location: Other US Location

Posted Dec 13, 2024

Dow is seeking a Reliability Engineer for their Poly CPackaging and Specialty Plastics location in Plaquemine, Louisiana. The candidate must have a minimum of a Bachelor's Degree in engineering or a US E6 ranking or Canadian Petty Officer 2nd Class or Sergeant PO2Sgt Military ranking, and at least 6 years of previous experience in reliability engineering, maintenance, manufacturing, or a related field. The ideal candidate should possess a TWIC card or be eligible to obtain one, and be willing and able to meet physical demands, wear safety equipment, and work in tight or closed-in spaces. The role involves leading a team, developing and implementing the Facility Reliability Strategy, and providing input into the Business Reliability Strategy. Dow offers total rewards programs, including equitable and market-competitive base pay, benefits and programs for physical, mental, financial, and social wellbeing, a competitive retirement program, employee stock purchase programs, robust medical and life insurance packages, opportunities for learning and growth, and a workplace culture that empowers role-based flexibility.

National Pre-Sales Manager in Italy (electricity wholesale market)

Company: Ajax Systems

Location: Other US Location

Posted Dec 13, 2024

Ajax Systems, a leading European security system provider, is seeking a PreSales Engineer to offer technical support to B2B clients and explain their sensors, protocols, and hubs. The role requires a graduate degree in IT Engineering, 2+ years of experience in alarm systems, video surveillance, and security, excellent knowledge of intrusion, CCTV, and access control systems, strong communication skills, and the ability to work independently. The company offers full-time employment, competitive wages, business trips, course payments, and a supportive team. Ajax Systems aims to create a safe and smart global product.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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