Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Product Owner

Company: Barclays

Location: Other US Location

Posted Dec 12, 2024

The role of a Product Owner at Barclays involves managing and developing both existing and new products or services, owning related customer and colleague journeys, developing the product strategy, driving change through execution teams, making key decisions in the product lifecycle, and owning outcomes for customers, colleagues, and the bank. Success is achieved through effective service level agreements, regulatory compliance, risk management, and robust controls. The role requires strong stakeholder management, analytical skills, and excellent communication skills.

C++ Developer

Company: CAE

Location: Other US Location

Posted Dec 12, 2024

CAE Civil Flight Services is seeking a C++ developer to design, build, and maintain crew and airport management applications. The role requires 5+ years of experience in coding, excellent command of C++17, STL, templates, and modern C++ software design. The candidate should have knowledge of Microsoft Windows development, Visual Studio, C++ development on Linux, and ability to complete all phases of the software development life cycle.

Kankakee Operations Leader

Company: Dow

Location: Other US Location

Posted Dec 12, 2024

Dow is seeking an Operations Leader for their Coatings production plant in Kankakee, IL. The role involves managing the operating team and analytical team, with over 20 direct reports. The leader will be responsible for plant personnel assets, achievement of site business and corporate goals, and ensuring performance and results of the team. The ideal candidate should have a bachelor's degree in Engineering or a related science/technical discipline, at least 6 years of manufacturing or related experience, and demonstrated leadership abilities. Preferred skills include communication, building trust, accountability, critical thinking, and cross-functional work.

Support Engineer

Company: PairSoft

Location: Other US Location

Posted Dec 12, 2024

As a support engineer, you will be the first point of contact for customers reporting issues and questions at the Service Desk. You will work on customer and internal tickets, test applications, and maintain documentation. You will also support customers with a SLA and deliver new releases. This is a remote job with a collaborative startup culture and opportunities for career growth.

Pega Tech Lead

Company: Barclays

Location: Other US Location

Posted Dec 12, 2024

The role of a Pega Tech Lead at Barclays involves spearheading the evolution of their digital landscape, driving innovation and excellence. The candidate should have experience with PEGA 7 and 8, Enterprise Services, SAP BPM, Pega ECM, Filenet, OpenText, and have strong skills in Pega based application development, design principles, REST/SOAP webservices, connectors, WAS, JBoss, Tomcat servers, process flows, case types, case hierarchy, case dependency, parallel processing, complex routing, background process jobs, declarative rules, Pega BIX, session management, error handling, database threading, load balancers, single sign-on, HTML, CSS, JavaScript, React, Activities, data transform functions, Pega unit testing, scenario testing frameworks, SQL query writing, Teradata, and Oracle. The candidate should also have strong analytical skills, problem-solving abilities, and be aware of governance and compliance policies.

Schedule Editor freshers only (Mumbai )

Company: Nielsen

Location: Other US Location

Posted Dec 12, 2024

Nielsen is a company passionate about providing powerful insights to power a better media future. They offer digital measurement services and work with leading advertisers. The role involves editing and maintaining television schedules, analyzing program schedules, and creating database content. The qualifications include a graduate degree, advanced MS Excel skills, and knowledge of VLOOKUP, Pivot, and shortcut keys. The company values communication skills, teamwork, and a deep understanding of the TV industry.

Test Lead

Company: Barclays

Location: Other US Location

Posted Dec 12, 2024

The role of Test Lead at Barclays involves spearheading the large-scale technology platform transformation, improving customer experience, driving innovation, and ensuring excellence. The Test Lead will be responsible for maintaining the quality of work delivered on Barclays Apps, including Gateway, Android, and iOS. The role requires working knowledge and experience within test automation, SDLC, Java, JavaScript, and other related technologies. Some highly valued skills include knowledge of mobile automation framework, software development experience, and DevOps experience with Jenkins and configuring pipelines. The role will be based out of Barclays' Knutsford location.

Supply Chain Manager

Company: Clarios

Location: Other US Location

Posted Dec 12, 2024

The text describes a job posting for a production and inventory control position at Clarios, a company that manufactures car batteries. The role requires a bachelor's degree in engineering, technical, or business fields, and at least 5 years of experience in manufacturing. The company offers medical, dental, and vision care coverage, a 401k savings plan, tuition reimbursement, parental and caregiver leave programs, and other benefits. The company is recognized as one of the most ethical companies by Ethisphere.

Java Engineer

Company: Barclays

Location: Other US Location

Posted Dec 12, 2024

The role of a Java Engineer at Barclays involves developing and delivering high-quality software solutions using industry-aligned programming languages and tools. The position requires cross-functional collaboration, adherence to secure coding practices, and implementation of effective unit testing practices. The role also involves leading teams, managing risk, and influencing stakeholders. The ideal candidate should have experience with server-side applications on Linux, messaging formats like XML and JSON, and excellent communication skills.

Optical Performance Scientist/Engineer - New Grad

Company: Ciena

Location: Other US Location

Posted Dec 12, 2024

Ciena is a company that values its employees and promotes a culture of personalized and flexible work environments. They are a technology company that focuses on humanity and social impact. The role of Optical System Performance team involves working in a fast-paced environment, using world-class lab facilities and compute resources to advance the performance of their agile optical solutions. The successful candidate will participate in the development, validation, and maintenance of optical simulation tools, analyze and visualize lineup simulation results, and support other Ciena teams using their performance models.

Associate Operator

Company: Dow

Location: Other US Location

Posted Dec 12, 2024

Dow is seeking an Associate Operator for their manufacturing facility in Auburn, MI. The role involves operating assigned equipment, performing operational related activities, and ensuring sustainable performance results. The ideal candidate should have a high school diploma or GED, be able to work a 12-hour 322 rotating shift schedule, and have a valid US driver's license. Preferred skills include communication, mechanical aptitude, and time management. Dow offers total rewards programs, including equitable and market-competitive base pay, benefits and programs to support physical, mental, financial, and social wellbeing, a competitive retirement program, employee stock purchase programs, robust medical and life insurance packages, opportunities to learn and grow, and a workplace culture that empowers role-based flexibility. Dow is committed to equal opportunities in employment and is an Equal Employment Opportunity employer.

Cloud Solutions Architect

Company: Cloudera

Location: Other US Location

Posted Dec 12, 2024

Cloudera is seeking a Cloud Solutions Architect to lead the adoption of Cloudera on Public Cloud Platforms, specializing in running Big Data and Machine Learning workloads on AWS, GCP, and Azure. The role involves assisting local account teams, advising customers, leading enablement workshops, engaging with security and compliance teams, and communicating customer feature requests to product management.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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