Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Sr Analyst II Support Developer (PR Remote)

Company: DXC Technology

Location: Other US Location

Posted Dec 12, 2024

DXC Technology is seeking a software development professional with a Bachelor's degree in Computer Science or related fields, and at least 2+ years of relevant work experience. The ideal candidate should have proficiency in Perl, Windows, Oracle, SQL, HTML, CGI, Unix/Linux, CSH, Cron, Python, and Java. Strong programming and debugging skills, as well as familiarity with software development practices and methodologies, are required. The position is remote to Puerto Rico, and the candidate must be legally authorized to work in the United States without requiring sponsorship. DXC Technology is an Equal Opportunity Affirmative Action employer.

Data Science II, Product Analytics

Company: Expedia Group

Location: Other US Location

Posted Dec 12, 2024

Expedia Group is a global leader in travel technology, offering innovative products and services to deliver high-quality experiences for travelers, partners, and employees. The company's Expedia Product and Technology division builds unified, singular technology platforms powered by data and machine learning to drive loyalty and customer satisfaction. The role of Checkout Product Analytics is to support key business decisions throughout the product development lifecycle, improve the user experience for millions of Expedia customers, and influence Checkout product decisions and roadmap by crafting insightful data-driven stories.

Senior Software Engineer - IOS

Company: Diligent

Location: Other US Location

Posted Dec 12, 2024

Diligent is a global leader in modern governance, offering SaaS solutions for GRC practices. They are looking for a Software Engineer with iOS and Swift skills to join their Boards Mobile team. The role involves designing, coding, testing, and collaborating with product owners and customers. Diligent offers a flexible work environment, comprehensive benefits, and a diverse team. They are committed to being an equal opportunity employer and a drug-free workplace.

Mobile Deskside Support Engineer

Company: DXC Technology

Location: Other US Location

Posted Dec 12, 2024

The job description is for a Deskside Support engineer role with a focus on maintaining and diagnosing hardware and software faults in an ITIL environment. The role requires good IT experience, strong customer service skills, and knowledge of Microsoft, Apple, and Android hardware and operating systems. The position also involves hands-on network technologies and administration.

Client Engagement Specialist

Company: Dow Jones

Location: Other US Location

Posted Dec 12, 2024

The Client Engagement Specialist role at Dow Jones involves managing renewal aspects of customer relationships, collaborating with internal teams, and developing strategies for high-touch and low-touch retention. The role also includes supporting new sales, onboarding new clients, and managing client engagement programs. The successful candidate should have a Bachelor's degree, excellent communication skills, and the ability to multitask and meet tight deadlines. Dow Jones is an equal opportunity employer.

EMS / MEP Engineer

Company: Electrolux

Location: Other US Location

Posted Dec 12, 2024

The job description outlines a position for an EMS Continuous Improvement Specialist at Electrolux. The role involves leading the implementation of EMS, supporting strategic planning, and driving standardization and continuous improvement of EMS CI principles. The candidate must have a Bachelor's degree, Lean experience, and 23 years of experience leading lean continuous improvement implementations. The role requires diagnostic skills, strategic prioritization, analytical problem-solving, and activity management skills.

Product Manager - Conversion Programs

Company: eBay

Location: Other US Location

Posted Dec 12, 2024

The text is about eBay's role in changing the way people shop and sell, with a focus on empowering millions of buyers and sellers worldwide. The company is committed to innovation and sustainability, with a focus on creating economic opportunity for all. The role in question is a highly visible one, involving strategizing for the marketplace economy, building highly contextual customer experiences, and working in an agile manner with cross-functional teams.

Strategic Sales Leader (R-17189)

Company: Dun & Bradstreet

Location: Other US Location

Posted Dec 12, 2024

The text describes a job posting for a Strategic Sales Leader position at Dun & Bradstreet. The role involves meeting and exceeding sales and revenue targets, providing thought leadership, pitching SAAS and DAAS solutions, leading B2B print adsponsorship and advertisement sales, establishing sales objectives, implementing marketing strategies, driving field sales strategy, ensuring customer satisfaction, and mentoring the sales team. The ideal candidate should have an MBA, 10+ years of experience in corporate B2B sales, and strong leadership and communication skills.

National Account Manager Amazon

Company: Electrolux

Location: Other US Location

Posted Dec 12, 2024

The job description is for a Sales role at the Electrolux Group, focusing on managing the relationship with Amazon at a national level. The role involves planning the annual customer business plan, coordinating functions, sales forecasting, and negotiation activities. The candidate should have a solid experience in online channel sales, preferably in consumer electronics or home appliances markets, and good knowledge of digital instruments and tools. The role requires strong collaboration with the Digital Team and good negotiation and presentation skills.

Operations Support Specialist III

Company: Conagra Brands

Location: Other US Location

Posted Dec 12, 2024

The Operations Support Specialist provides administrative technical and specialized support for purchasing and inventory management. This includes processing invoices, credit card payments, and requisitions, reviewing goods receipt and invoices for accuracy, researching and problem-solving, backing up plant procurement scheduling and supply room as needed. The Operations Support Specialist also assists in driving process improvements and other duties as assigned. The position requires high school diploma or GED, 5+ years of relevant experience, excellent attention to detail, organizational skills, time management skills, ability to work independently, strong analytical problem-solving and decision-making skills, excellent written and verbal communication and customer service skills, and proficiency in general computer operations with strong knowledge of Microsoft Outlook, Word, Excel, PowerPoint, and SAP. The position offers a competitive salary, annual base salary, and comprehensive benefits.

Publishing Relations Executive

Company: Elsevier

Location: Other US Location

Posted Dec 12, 2024

The Publishing Relations Executive role at Elsevier involves maintaining trusted relationships with content partners, ensuring compliance with licensing processes, delivering a consistent customer experience, and supporting content growth. The ideal candidate should have publishing knowledge, customer experience, and strong communication skills.

Insurance Document Management Manager

Company: DXC Technology

Location: Other US Location

Posted Dec 12, 2024

The job description for a Document Management Manager in the insurance industry at DXC Technology is detailed. The role involves vendor support, process improvement, team assistance, collaborative efforts, performance monitoring, budget support, and reporting assistance. The candidate must have a minimum of 7+ years of experience in the life insurance industry and a solid understanding of regulatory aspects. The position offers remote work within the United States and a competitive compensation range.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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