Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Operations Coordinator - P2419-NH2806

Company: USPack

Location: Other US Location

Posted Dec 12, 2024

USPack is a leading logistics provider offering custom solutions for businesses in the same-day delivery world. They focus on staying ahead by keeping track of industry trends and developing long-term career paths for their employees. The company offers competitive benefits, including 401K, health insurance, disability, life insurance, paid time off, and paid holidays. The position requires monitoring routes, creating routes, communicating with dispatch, and ensuring ICs provide services as requested. Qualifications include a college degree, basic MS Office programs, proactive and resourceful skills, and a valid driver's license.

Key Account Executive (Mandarin Speaker)

Company: Ninja Van

Location: Other US Location

Posted Dec 12, 2024

The Key Account Manager KAM division manages partnerships with major ecommerce platforms, serving as a one-stop solution for partners on various issues. The Key Account Executive Crossborder manages Ninja Xpresss crossborder clients, providing support management, analysis, data reporting, and assisting with client inquiries. The job requires managing daily operations, becoming a goto person for client-related issues, and working with other stakeholders for operational and tech issue resolution. Fresh graduates are welcome, with experience in logistics and customer service preferred. Proficiency in English and Chinese (HSK 4) is required, along with operating Microsoft Office Word, Excel, and PowerPoint.

Customer Support Representative - (Contract)

Company: Prodigy Education

Location: Other US Location

Posted Dec 12, 2024

Prodigy Education is a global leader in game-based learning, aiming to make every student love learning. They offer fun adaptive learning games for Math and English, with teacher and parent tools for support. The role of a Customer Support Representative is essential in providing seamless support and deepening students' connection to their products.

Country Manager - Indonesia (Remote)

Company: dLocal

Location: Other US Location

Posted Dec 12, 2024

dLocal is a global payments processor and merchant of record that enables companies to expand into emerging markets like Indonesia. They offer a flexible remote-first culture, travel benefits, and health and learning opportunities. The role involves leading strategy and partnerships in Indonesia, contacting potential partners, negotiating agreements, and working with internal teams on operations and product development.

Vice President - Enterprise Insights

Company: Novo Nordisk

Location: Other US Location

Posted Dec 12, 2024

The text describes the role of the Lead for the Enterprise Insights function at Novo Nordisk. This role is responsible for driving unified insights across functions and therapeutic areas, ensuring the implementation of robust measurement frameworks, and serving as a key advisor to the NNI Executive and Leadership Team. The Lead will collaborate with NNI senior leadership, Global Marketing, and other functions to improve insight development and delivery. They will also be responsible for market intelligence across the entire NNI current and future planned portfolios.

Executive Assistant

Company: Palmetto Technology Group, Inc.

Location: Other US Location

Posted Dec 12, 2024

COURSER is a partnership platform that helps technology service companies grow. They are seeking a detail-oriented Executive Assistant to support their Senior Leadership team. The Executive Assistant will handle a range of administrative duties, manage daily schedules, coordinate travel, prepare documents, and serve as a key point of contact for internal and external stakeholders.

Health Care Professional - Key Opinion Leader Associate

Company: Novo Nordisk

Location: Other US Location

Posted Dec 12, 2024

The text describes a job posting for a HCP (Healthcare Professional) KOL (Key Opinion Leader) Associate position at Novo Nordisk. The role involves shaping an insight-driven HCP marketing strategy and KOL engagement strategy, assisting in omnichannel execution and measuring marketing effectiveness. The individual will also support developing brand messages, core story, and key peer-to-peer content to support market education across specialties. The role is ideal for individuals looking to develop their skills within pharmaceutical marketing and gain valuable experience developing HCP marketing strategies and engaging with KOLs.

Customer Service Associate

Company: Lalamove

Location: Other US Location

Posted Dec 12, 2024

Lalamove is a technology-driven logistics company that offers fast and convenient delivery and moving services. They value passion for serving local communities, empowering SMEs and driver partners, execution, grit, humility, and community. They aim to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. They are looking for a Customer Service Associate to provide world-class customer service to corporate clients, individual customers, and driver partners via the Live Chat channel.

Senior UI/UX Designer

Company: Taroko

Location: Other US Location

Posted Dec 12, 2024

Taroko is a fast-growing innovative software and technology company with roots in Taipei City and a bold vision inspired by Silicon Valley startup culture. They operate globally with a strong focus on US markets and are redefining industries with cutting-edge market-disrupting solutions. The company offers a dynamic and collaborative environment with a diverse team of international talent united by a shared passion for innovation and excellence. They provide the freedom to express ideas, the tools to drive results, and the opportunity to make a real impact as they continue their rapid growth and global expansion. The company's mission is to empower individuals and businesses by streamlining workflows in their personal and professional lives, delivering impactful solutions at a fraction of the usual cost. Their flagship SaaS product, Legal Templates, is transforming the way people handle legal needs, providing high-quality legally accurate contracts and revolutionizing access to affordable legal resources. The company is not sitting around trying to achieve product-market fit and burning VC funding, but is profitable, organized, experienced, and in growth mode. The Senior UI/UX Designer role involves making the platform more human, effective, and fun, helping with a big rebranding effort, and driving a conversion rate improvement by implementing a new UI/UX strategy, product design changes, and UX theory optimization. The company values collaboration, design skills, experience with standard UX software, HTML5 CSS3, and JavaScript, understanding of UX design best practices, and offers competitive compensation, 15 days paid vacation, 5 days paid sick leave, full remote working environment, and active giveback programs.

Technical Support Engineer

Company: Rootly

Location: Other US Location

Posted Dec 12, 2024

Rootly is a company revolutionizing incident management for businesses. They offer an industry-leading platform to help companies resolve incidents quickly and consistently. The company is backed by respected funds and has a culture of transparency. They are looking for a Technical Support Engineer to join their team.

Middle Data Science Engineer

Company: N-iX

Location: Other US Location

Posted Dec 12, 2024

This is an exciting opportunity to work with a dynamic and forward-thinking financial institution contributing to state-of-the-art AI projects that redefine banking services. The ideal candidate should possess a strong background in NLP, generative AI, and deep learning with practical expertise in deploying large-scale language models and Retrieval-Augmented Generation (RAG) workflows.

Account Manager

Company: Volt.io

Location: Other US Location

Posted Dec 12, 2024

Volt is a global leader in real-time payments, seeking a world-class talent to build strong relationships with merchants, guide them in leveraging Volt's suite of product features, and stay informed about industry developments. The role involves proactive relationship building, advising on Volt's features, keeping up-to-date with industry developments, and collaborating with global teams. Selected candidates will undergo a series of interviews and will be offered a job offer proposal with comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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