Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Test Automation Engineer

Company: Sopra Steria

Location: Other US Location

Posted Dec 11, 2024

Sopra Steria is seeking an automation engineer to contribute to software quality by automating test cases and improving nonfunctional aspects of software testing. The ideal candidate should have a bachelor's or master's degree, be fluent in Dutch and English, have at least 3 years of work experience, and be proficient in various test tools and agile environments. The position offers a competitive salary, 20 statutory days off, an excellent mobility allowance, and flexible working arrangements.

Payroll Specialist

Company: Lonza

Location: Other US Location

Posted Dec 11, 2024

Lonza is a global leader in life sciences, seeking a Payroll Specialist to support their Payroll team in Costa Rica. The role involves compiling and analyzing payroll data, contributing to central initiatives, coordinating payroll activities, and managing vendor operations. The ideal candidate should have a Bachelor's degree in Accounting, Business, Human Resources, or a related field, and experience operating Payroll for the US with tax knowledge. Lonza values ethical business practices and improving lives through life sciences.

Regional Marketing Manager (West Coast, USA)

Company: Ignition

Location: Other US Location

Posted Dec 11, 2024

Ignition is a leading revenue generation platform for accounting and professional services businesses, aiming to transform how professional services and their clients do business together. With a vision to empower 7250+ businesses to reach their full revenue potential, Ignition has engaged over 17 million clients and generated US $8b in revenue via its platform. The company values teamwork, customer focus, and continuous improvement. The role is a fully remote position based in the West Coast USA with occasional travel, requiring collaboration with global teams. The Regional Marketing Manager AMER will focus on localizing global marketing campaigns, optimizing regional marketing efforts, and coordinating with the sales team for alignment and success in the US market.

Qlik - Global Solution Engineer, Data & Analytics PlatformPlatform, Technology

Company: Novartis

Location: Other US Location

Posted Dec 11, 2024

The job description outlines a role in Qlik platform and analytics processes for business domain functions. The role involves contributing to professional and reliable technology delivery, planning and developing high-level designs, investigating and analyzing projects, acting as a technical expert for upgrade activities, and delivering solutions with high customer satisfaction. The role requires proven experience in Qlik Sense and Cloud application architecture design, AWS and Azure cloud services, and DevOps tools. The role also involves guiding and supporting use case teams across wide geographies and aligning a strategic IT service portfolio with business needs.

Sales Operations Associate

Company: IDIQ

Location: Other US Location

Posted Dec 11, 2024

IDIQ is a fast-growing company offering award-winning services, generous benefits, and a positive work environment. They are seeking a Sales Operations Associate to enter data, research opportunities, and assist with various projects. The role requires 2+ years of experience in a support role, 1+ years of project management experience, and high proficiency in Microsoft Office programs. Preferred skills include strong communication, problem-solving, and familiarity with CRM systems.

Senior Customer Success Enablement Manager

Company: Coveo

Location: Other US Location

Posted Dec 11, 2024

The text is a job description for a Senior Customer Success Enablement Manager at Coveo. The role involves designing and implementing support programs, collaborating with cross-functional teams, and continuously improving enablement programs. The ideal candidate should have over 5 years of experience in Customer Success, a background in a tech or AI-driven organization, and strong presentation and communication skills. Additional qualifications include familiarity with Customer Success learning programs, experience with Learning Management Systems, and knowledge of adult learning methodologies.

Lot Assistant

Company: OPENLANE

Location: Other US Location

Posted Dec 11, 2024

OPENLANE is looking for a Lot Assistant with experience in coordinating vehicle inventory. The ideal candidate will have prior experience working at a dealership or similar organization. The company offers competitive pay, employer-paid medical dental and vision benefits, and more. The Lot Assistant will be responsible for ensuring vehicles are ready for auction, accurately recording services, preparing vehicles for transport, and providing customer service.

UX / UI Designer

Company: DocPlanner

Location: Other US Location

Posted Dec 11, 2024

The company is looking for a UXUI Designer to collaborate with the Product and Tech teams. The ideal candidate should have solid experience with design systems and be comfortable in a fast-paced startup environment. The role involves designing interfaces for complex scenarios, gathering and evaluating user requirements, and providing wireframes and prototypes. The company offers remote flexibility, equity options, meal vouchers, and comprehensive health coverage.

Network Engineer III

Company: Five9

Location: Other US Location

Posted Dec 11, 2024

The text describes a pivotal role as a Senior Network Engineer at Five9, a leading provider of cloud contact center software. The position involves implementing and operating cutting-edge enterprise network solutions, assisting in deploying key initiatives in Europe and other parts of the globe. The holder of the position will report directly to Senior Networking management and require excellent communication skills and interdepartment collaboration. The position requires at least 5 years of professional experience in senior network engineering roles and practical experience in enterprise network and security planning, build, run, and setup. Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Head of PMO (Contract)

Company: Version 1

Location: Other US Location

Posted Dec 11, 2024

Version 1 is a trusted global technology services provider with over 26 years of experience. They have strategic partnerships with Microsoft, AWS, Oracle, Red Hat, and Snowflake. The company is an award-winning employer with a digital-first environment, focusing on core values for significant growth. They offer a comprehensive benefits package, including a hybrid schedule, business travel, and tech-related benefits. The company prioritizes employee health and safety, offering medical, life insurance, free eye tests, and incentivized certifications. They have a profit-sharing scheme and a career development program.

Water and Wastewater Utility Project Manager

Company: Woodard & Curran

Location: Other US Location

Posted Dec 11, 2024

Woodard amp Curran is a national engineering science and operations firm with a simple vision for clean water, a safe environment, healthy communities, and happy people. They are growing and have an immediate opening for a Senior Project Manager for water and wastewater utilities in Groveland, Florida. The role involves day-to-day operations, management, and communication with various departments and contractors. The successful candidate will be responsible for performing hands-on work and producing all required reports. They will also coordinate and communicate with assigned staff, client representatives, contractors, and engineering firms. The position requires a Senior Manager with 10-15 years of experience in managing complex water and wastewater utilities. The opportunity to become more versatile and technically proficient is also mentioned.

[Netherlands] Supply Chain Network Planner (EMEA)

Company: Santen

Location: Other US Location

Posted Dec 11, 2024

Santen is a specialized company dedicated to eye health, aiming to contribute to the realization of happiness with vision by providing valuable products and services to patients, consumers, and medical professionals. The company has been committed to helping people maintain and improve their eye health since 1890, engaged in global research, development, manufacturing, and sales of pharmaceutical products in the field of eye care. Santen supports the eye health of approximately 50 million people worldwide and aims to create a future where many patients and consumers can lead happy and fulfilling lives.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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