Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Product Manager, Shoring & Scaffolding

Company: Umdasch Group AG

Location: Other US Location

Posted Jan 29, 2025

Doka is a leading company in the construction sector, specializing in formwork solutions. They are seeking a Product Manager for Shoring and Scaffolding Products to manage the product portfolio, maximize utilization, and increase market share in the US. The role involves product development, sales team training, and market studies. The ideal candidate should have a background in engineering or a related field, strong leadership skills, and industry knowledge. Doka offers competitive compensation, comprehensive benefits, and opportunities for career growth.

Senior Software Sales Executive

Company: UL Solutions

Location: Other US Location

Posted Jan 29, 2025

This job description outlines a position that offers the opportunity to work with leading global companies in the automotive, aerospace, and medical device industries. The role involves developing and implementing go-to-market strategies, analyzing and developing new markets, and delivering presales presentations. The ideal candidate should have a degree in Business, Computing, Business Development, International Business, or a similar field, with work experience in Business Development, Sales, or Consulting for Process Management solutions. Fluency in English and Japanese, along with excellent communication and networking skills, are required. The role involves revenue responsibility for software license sales and maintaining an accurate quarterly forecast. The company, UL Solutions, is a global leader in applied safety science, offering testing, inspection, and certification services, along with software products and advisory offerings. The role involves working with clients in the automotive and mobility industry, supporting product design, supply chain management, and product marketing.

Sales Support Administrator - fluent in French

Company: Wolf Oil Corporation

Location: Other US Location

Posted Jan 29, 2025

Wolf Oil Corporation, a Belgium-based independent lubricants company, is seeking a Sales Support Administrator. The role involves coordinating the full order-to-cash process, managing relationships with customers and internal departments, and offering administrative support to commercial managers. The company offers a varied and challenging role within a dynamic, international team, with flexible working hours and a competitive remuneration package. Wolf Oil Corporation produces high-quality lubricants for various applications and maintains an agile, open structure that values co-creation, teamwork, and commitment to excellence.

Warehouse Specialist I

Company: Altice USA

Location: Other US Location

Posted Jan 29, 2025

Altice USA is a cutting-edge communications, media, and tech company that connects people to what matters most to them, such as texting with friends, advertising that resonates, or binge-watching their favorite show. The company's differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. Altice USA is recognized by Forbes as one of America's Best Employers and by the Human Rights Campaign, DiversityInc Magazine, and Cablefax for its diversity and inclusion program. The job involves providing logistics support, including picking, packing, assembly, sorting, shipping, and receiving of orders to meet productivity and quality goals. The role also includes assisting with forecasting and requisition of serialized and non-serialized materials, and efficient handling of convertor staging and cleaning processes.

Accounts Receivable - Grapevine, TX

Company: SunSource

Location: Other US Location

Posted Jan 29, 2025

Master Pumps & Power, a SunSource company, is seeking an Accounts Receivable specialist for their Grapevine, TX headquarters. The role involves invoice processing, cash application, bank reconciliation, and miscellaneous tasks. The company is an Equal Employment Opportunity Employer and participates in E-Verify.

Support Specialist EMEA

Company: Remofirst

Location: Other US Location

Posted Jan 29, 2025

RemoFirst is a rapidly growing startup that offers a comprehensive people management platform, enabling employers to hire talent globally. The company is committed to revolutionizing the industry and providing exceptional service. They are seeking a Support Specialist to handle diverse inquiries within a centralized support system, with opportunities for career growth. The role involves managing basic inquiries, resolving complex issues, and collaborating with internal teams and external stakeholders. The ideal candidate should have extensive experience in customer support operations, proficiency in support platforms, and strong communication skills.

Solutions Engineer

Company: Verkada Inc

Location: Other US Location

Posted Jan 29, 2025

Verkada, a leading global cloud-based B2B physical security platform company, is seeking a Solution Engineer in Sydney. The ideal candidate will have expertise in Cloud Security, IoT Systems, Networking, Linux systems, Security Surveillance, and Access Control. They will partner with territory account executives to expand Verkada's footprint in Fortune 500 companies. Responsibilities include being a subject matter authority on Verkada's product suite, designing Verkada solutions, and staying updated on the security and IoT industry. Requirements include an entrepreneurial attitude, 5+ years of experience as a Sales Engineer, a degree in Computer Science or related field, strong networking experience, and excellent communication skills.

Staff Software Engineer - Developer Experience

Company: WISE

Location: Other US Location

Posted Jan 29, 2025

Wise is a global technology company seeking a Staff Software Engineer to join the Developer Enablement Squad. The role involves building and scaling services and systems, with a focus on automation, programmatic implementation, and reusable design. The engineer will work on projects that significantly impact the developer experience, deepen CI/CD systems, and maintain a security-first mindset. The ideal candidate will have experience in Go, Java, or Python, designing CICD pipelines, understanding cloud platforms, and SRE principles.

Lead Analyst - Wise Account Experience

Company: WISE

Location: Other US Location

Posted Jan 29, 2025

Wise is seeking an experienced Account Experience Analyst to join their team. The role involves understanding customer needs, influencing product roadmaps, and building automated data pipelines. The ideal candidate should have strong analytical skills, excellent communication abilities, and experience with AB testing and data tools like dbt and Airflow. Wise offers a competitive salary, RSUs, flexible working, and a range of benefits including private medical insurance, gym discounts, and a 6-week sabbatical after four years. Wise values diversity, equity, and inclusion, and encourages applications from all backgrounds.

People & Culture Executive

Company: Minor International

Location: Other US Location

Posted Jan 29, 2025

The job description outlines a comprehensive role in People and Culture (PampC) management. The individual will assist with recruitment, onboarding, employee relations, PampC administration, training and development, policy implementation, payroll and benefits, performance management, compliance and reporting, event coordination, supporting leadership, and other duties. The role requires a minimum of 12 years of experience in a PampC or HR-related role, preferably in the hospitality industry, with proficiency in Microsoft Office Suite and experience with FusionHR systems preferred.

Senior Automation Tester

Company: Endava

Location: Other US Location

Posted Jan 29, 2025

Endava is a technology company that has been driving meaningful change for over two decades by combining world-class engineering, industry expertise, and a people-centric mindset. They consult and partner with leading brands to create dynamic platforms and intelligent digital experiences. The company is seeking a Tester with at least 4 years of experience in automated testing methods and frameworks, strong knowledge in Web Services/API testing, and proficiency in understanding software development life cycle and testing methodologies. Endava offers competitive salary packages, career development opportunities, learning opportunities, work-life balance, and a commitment to diversity and inclusion.

AI Customer Support Engineer, Tier I - EMEA (Remote)

Company: Weights & Biases

Location: Other US Location

Posted Jan 29, 2025

Weights & Biases is a Series C company with $250M in funding and over 200 employees, serving over 1000 customers including OpenAI, NVIDIA, Microsoft, and Toyota. They are seeking a technical support role with 2+ years of programming experience, Python expertise, and familiarity with ML frameworks. The role involves quickly responding to user messages, collaborating with engineering and product teams, and maintaining a fast response time. The company values user support, technical skills, and a passion for connecting with real users.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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