Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Major Account Manager - Middle East

Company: Sonar

Location: Other US Location

Posted Jan 28, 2025

Sonar is a global company that provides solutions to help organizations build responsible, secure, and high-quality code. They offer open-source and commercial products like SonarLint, SonarCloud, and SonarQube, supporting over 30 programming languages. The company culture is dynamic, respectful, and values continuous learning. They are looking for a sales professional with 7+ years of experience in B2B sales, preferably in a SaaS or subscription model, to evangelize their code quality management philosophy and expand their customer base. The role involves generating leads, managing customer relationships, and supporting marketing efforts. Sonar prioritizes diversity, equity, and inclusion, and is committed to creating a diverse work environment.

Staff Software Engineer - Customer Lifecycle Management

Company: SentinelOne

Location: Other US Location

Posted Jan 28, 2025

SentinelOne is a values-driven cybersecurity company that offers an XDR platform for real-time threat prevention, detection, and response. They are seeking a seasoned Staff SW Engineer for their Customer Lifecycle Management team to lead epics, features, and participate in architecture. The role involves collaborating across teams, designing and driving projects, owning feature development, building secure and scalable backend infrastructure, ensuring efficiency and performance, conducting code reviews, and troubleshooting complex issues. Key responsibilities include managing customer lifecycle, enterprise customer and cloud fleet management, modern licensing platform, trial and demo account management, and feature toggles service. The ideal candidate should have several years of experience in designing services and developing features using Java, proven knowledge in designing and architecting large and scalable cloud-based applications, strong familiarity with agile development methodologies, and exceptional communication and problem-solving skills.

Event Coordinator

Company: Opal Group

Location: Other US Location

Posted Jan 29, 2025

The Opal Group organizes high-quality live conferences for top executives and decision-makers across various industries. The Event Coordinator role involves managing event logistics, coordinating travel and transportation, liaising with speakers and sponsors, and handling financial aspects. The position requires a Bachelor's Degree, research and procurement experience, strong analytical skills, and the ability to multitask. Excellent interpersonal skills, a customer service focus, and self-motivation are also essential. Valid US travel documents are required.

Senior Software Engineer (C++)

Company: Ascent.io

Location: Other US Location

Posted Jan 28, 2025

Ascent, a digital transformation business, is seeking an experienced Senior Software Engineer to join their team. The role involves designing and implementing solutions to customer requirements using the latest standards and compilers. The ideal candidate should have strong expertise in C++, teamwork, mentoring abilities, understanding of software development processes, and familiarity with development environments and tools of Windows. Ascent promotes a healthy work-life balance, wellbeing, and professional development. They are an equal opportunities employer committed to inclusion and belonging.

Customer Success Engineer - UK

Company: Quantum Metric, Inc.

Location: Other US Location

Posted Jan 29, 2025

Quantum Metrics prioritizes a diverse and inclusive culture, offering coaching and training programs for employee growth. As a remote-first company, they host regular events and have Employee Resource Groups for various topics. The Customer Success Engineer role involves supporting clients, managing technical details, and creating innovative solutions. Requirements include past experience in digital solutions, understanding of web technologies, and proficiency in JavaScript. Perks include group health plans, stock options, and a collaborative culture.

Enterprise Account Executive - UKI

Company: Sonar

Location: Other US Location

Posted Jan 28, 2025

Sonar is a company that provides solutions to achieve and maintain clean code, empowering developers to write consistent, adaptable, and responsible code. Their open-source and commercial products, SonarLint, SonarCloud, and SonarQube, support over 30 programming languages and are trusted by more than 500,000 organizations and used by over 7 million developers globally. Sonar is currently seeking a sales professional with 5+ years of experience in B2B sales, preferably in a SaaS or subscription model, to prospect into their territory, identify customers' buying circle, and drive adoption. The ideal candidate will have experience selling technical products to technical buyers, expertise in territory planning and prospecting, and proficiency in using Salesforce.com. Sonar values a safe work culture, work-life balance, continuous learning, and diversity. They are committed to treating every employee with equal respect and fairness.

Technical Writer

Company: Devexperts

Location: Other US Location

Posted Jan 29, 2025

dxFeed, a subsidiary of Devexperts, is a leading provider of data solutions for the global financial industry. They offer a wide range of services including real-time and historical tick data, reference data, calculated data services, visualization analysis, surveillance, and an augmented reality solution. The company is seeking a Technical Writer to update existing documentation, create new instructions, proofread documents, track changes in trading venues, and provide technical overviews for the marketing team. The ideal candidate should have excellent written skills in English, knowledge of technical writing specifics, a structural approach, responsibility, attention to detail, and teamwork skills. The company offers a comprehensive benefits package including hybrid remote work, flexible hours, health and recreation benefits, facility benefits, community benefits, professional training benefits, and social benefits.

Enterprise Account Executive - Iberia

Company: Sonar

Location: Other US Location

Posted Jan 28, 2025

Sonar is a global company offering solutions to help organizations build responsible, secure, high-quality code quickly and systematically. They provide open-source and commercial products like SonarLint, SonarCloud, and SonarQube, supporting over 30 programming languages. Sonar aims to solve the trillion-dollar challenge of bad code by empowering developers to write clean, adaptable, and responsible code. The company is currently experiencing tremendous growth and is looking to expand, offering an excellent opportunity for personal and professional growth. The ideal candidate will have proven successful sales skills, experience in a B2B sales role, and expertise in territory planning and prospecting using various channels and tools. Sonar values a dynamic work culture that embraces respect, kindness, and work-life balance, with a growth mindset and commitment to diversity, equity, and inclusion.

Pre-Sales Technical Account Manager

Company: Pubstack

Location: Other US Location

Posted Jan 28, 2025

Pubstack is a Paris-based startup founded in 2018, specializing in an Ad Management platform for web publishers. They work with over 100 premium publishers across Europe, empowering them with a data-driven approach to optimize ad revenue. The company is seeking a Technical Account Manager with 57 years of experience in a customer-facing technical role, ideally in presales technical consulting or a similar position in the ad tech industry. The role involves onboarding new clients, ensuring seamless implementation, and leading presales engagements. Pubstack offers a fast-learning environment, competitive salary, and various benefits, including remote work options and team-building events.

Customer Success Engineer - Spain

Company: Quantum Metric, Inc.

Location: Other US Location

Posted Jan 29, 2025

Quantum Metrics prioritizes a diverse and inclusive culture, offering coaching and training programs for employee growth. As a remote-first company, they host regular events and have Employee Resource Groups. The Customer Success Engineer role involves supporting clients, architecting solutions, and developing custom JavaScript functions. Requirements include past digital solution experience, understanding of web technologies, and proficiency in JavaScript. Perks include a home office stipend, stock options, and flexible schedules. Quantum Metric is a leader in Continuous Product Design, capturing insights from 40% of the world's internet users.

Inside Sales Representative

Company: BigCommerce

Location: Other US Location

Posted Jan 29, 2025

BigCommerce is dedicated to helping merchants of all sizes grow their businesses by providing the best ecommerce platform. They are equally committed to their employees' career growth and workplace culture, having been recognized for their product and workplace culture. They are seeking a driven Account Executive to join their sales team, responsible for driving sales revenue through new client acquisition and expansion. The ideal candidate should have 2+ years of experience in a high-volume, fast-paced inside sales environment, preferably in technology, with a proven history of beating sales quotas. Excellent communication skills and the ability to manage sensitive client information are required.

Customer Success Engineer - East / Central

Company: Quantum Metric, Inc.

Location: Other US Location

Posted Jan 29, 2025

Quantum Metrics prioritizes a diverse and inclusive culture, offering coaching and training programs for employee growth. As a remote-first company, they host regular events and have Employee Resource Groups. The Customer Success Engineer role involves supporting clients, architecting solutions, and developing custom JavaScript functions. Requirements include past experience in digital solutions, web technologies, and JavaScript. Benefits include comprehensive insurance, 401k with employer match, and professional development opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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