Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Senior Data Engineer (Azure Data Platform Cloud Services)

Company: Avanade

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Commercial Named Account Executive

Company: Yubico

Location: Remote

Posted Feb 03, 2025

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Unified Systems Operator

Company: Kyndryl

Location: Mexico City, Mexico / Remote

Posted Feb 03, 2025

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Sales Development Representative

Company: Autodesk

Location: Atlanta, GA / Remote

Posted Feb 03, 2025

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AVP, EMEA, APAC and Japan Strategic Customer Engagements (Elevate)

Company: ServiceNow

Location: London, United Kingdom / Remote

Posted Feb 03, 2025

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GTM Operations Intern

Company: Equinix, Inc

Location: Dallas, TX / Remote

Posted Feb 03, 2025

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Strategic Account Executive - Upper Midwest/Midwest

Company: Ansys

Location: Milwaukee, WI / Remote

Posted Feb 03, 2025

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Senior Manager, Process Excellence

Company: Affirm

Location: Remote

Posted Feb 03, 2025

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Senior BI Analyst

Company: Constellation Brands

Location: Remote

Posted Feb 03, 2025

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Senior Director, Product Management, Quote to Cash

Company: Zillow

Location: Remote

Posted Feb 03, 2025

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Wind Hub Technician - TX 10 (Abilene, TX Area)

Company: GE Vernova

Location: Abilene, TX / Remote

Posted Feb 03, 2025

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Senior Manager Omni Business Analytics business analytics and insights initiatives continuous improvement projects in eCommerce analytics

Senior Manager, Omni Business Analytics

Company: Kraft Heinz

Location: Remote

Posted Feb 03, 2025

The Senior Manager Omni Business Analytics will lead business analytics and insights initiatives, providing crossfunctional teams with end-to-end business-critical insights. This role involves leading continuous improvement projects in eCommerce analytics, analyzing business health performance, and developing advanced analytics products. The ideal candidate should have a Bachelor's degree in Analytics, Data Science, Strategy, or a related field, with 5+ years of proven experience in Data Science, Analytics, Strategy, or a related field. Consumer packaged goods experience is preferred. Strong communication, project management, and collaboration skills are required.

View Details Apply on BuiltIn

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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