Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Senior Lead Wind Hub Technician - NE 1 (Broken Bow, NE Area)

Company: GE Vernova

Location: North Platte, NE / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Account Director, Customer Growth, West

Company: Coupa

Location: Los Angeles, CA / Remote

Posted Feb 03, 2025

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Support Engineer, Ecosystem

Company: Atlassian

Location: Bangalore, India / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Staff Product Designer (L4)

Company: Twilio

Location: Remote

Posted Feb 03, 2025

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Sales Engineer (SLED NYC)

Company: Abnormal Security

Location: Remote

Posted Feb 03, 2025

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Sales Manager, Mid-Market West

Company: Atlassian

Location: Seattle, WA / Remote

Posted Feb 03, 2025

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Specialist System Engineer - Storage Admin

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Feb 03, 2025

View Details Apply on The Muse
inclusive workplace culture comprehensive benefits package relevant industry experience

Security Analyst - Penetration Tester

Company: The PNC Financial Services Group

Location: Remote

Posted Feb 03, 2025

PNC is seeking a Security Analyst Penetration Tester for its Technology organization. The role involves conducting automated and manual security testing of applications, developing documentation, and contributing to the enhancement of the penetration testing program. Candidates should have experience in mobile and web application testing, development, and relevant certifications. The position requires a university degree, 3+ years of relevant industry experience, and offers a comprehensive benefits package. PNC fosters an inclusive workplace culture and provides reasonable accommodations for qualified individuals with disabilities.

View Details Apply on BuiltIn

Revenue Accountant

Company: Maven Clinic

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Creative Director

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Liability Determination Adjuster - Remote (MST/PST)

Company: Allstate

Location: Remote

Posted Feb 03, 2025

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Customer Enterprise Architect

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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