Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Regional Vice President, Enterprise Sales - Segment (WEST)

Company: Twilio

Location: Remote

Posted Jan 30, 2025

View Details Apply on The Muse

NATO Special Operations Education and Doctrine Editor

Company: Leidos

Location: Remote

Posted Jan 30, 2025

View Details Apply on The Muse

Senior Account Executive 2

Company: Equinix, Inc

Location: Mumbai, India / Remote

Posted Jan 30, 2025

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Business Development Manager - Avendra International

Company: Aramark

Location: Philadelphia, PA / Remote

Posted Jan 30, 2025

View Details Apply on The Muse

Sr Enterprise Account Executive - Telco, Media & Tech

Company: ServiceNow

Location: Raleigh, NC / Remote

Posted Jan 30, 2025

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Principal Solutions Engineer, India & SAARC

Company: Cloudflare

Location: Remote

Posted Jan 30, 2025

View Details Apply on The Muse

Technical Support Representative

Company: Kyndryl

Location: Alajuela, Costa Rica / Remote

Posted Jan 30, 2025

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Sr. Software Engineer - Accounting

Company: AppFolio

Location: Remote

Posted Jan 30, 2025

View Details Apply on The Muse

Reliability Engineering Manager

Company: GE Vernova

Location: Williamsport, PA / Remote

Posted Jan 30, 2025

View Details Apply on The Muse
over 60 million monthly active users successful apps like Flo and Simple 15 million users and 100 year-over-year revenue growth

Senior CRM Manager (Monetization)

Company: Palta

Location: Remote

Posted Jan 30, 2025

Palta, a tech platform with over 60 million monthly active users, is expanding its portfolio with successful apps like Flo and Simple. Simple, a nutrition and wellness app, has over 15 million users and 100 year-over-year revenue growth. Palta is developing a new AI product for health improvement. They are hiring a Senior CRM Manager with a strong monetization mindset to lead CRM-driven projects, optimize lifecycle journeys, and drive revenue growth. The role offers a competitive salary, stock options, and a premium Palta Family subscription package.

View Details Apply on BuiltIn

Lead, Infrastructure Specialist

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 30, 2025

View Details Apply on The Muse

Managing Director, Enterprise - Strategic

Company: Samsara Inc.

Location: Remote

Posted Jan 30, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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