Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Billing Analyst

Company: Equinix, Inc

Location: Warsaw, Poland / Remote

Posted Jan 27, 2025

View Details Apply on The Muse

Cyber Security Architect

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 27, 2025

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Sr Enterprise Account Executive - Manufacturing

Company: ServiceNow

Location: Orlando, FL / Remote

Posted Jan 27, 2025

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Senior Frontend Software Engineer

Company: Samsara Inc.

Location: Remote

Posted Jan 27, 2025

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Mgr Customer Success

Company: UKG

Location: Remote

Posted Jan 27, 2025

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Associate Director of Consulting

Company: J. J. Keller & Associates, Inc.

Location: Neenah, WI / Remote

Posted Jan 27, 2025

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Marketing Manager, Demand Gen | APAC

Company: HubSpot

Location: Remote

Posted Jan 27, 2025

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financial inclusion for all team of problem solvers and innovators remove barriers to financial access

FIU Alerts Analyst

Company: Pathward

Location: Remote

Posted Jan 27, 2025

Pathward is a hybrid remote-office company dedicated to growing talent anywhere, with onsite locations in Sioux Falls, Scottsdale, Troy, Franklin, and Dallas. They are a financial empowerment company working with innovators to increase financial availability, choice, and opportunity for all. The Alerts Analyst I role involves analyzing customer and transactional activity to identify unusual activity, maintaining accurate documentation, and providing outstanding service to customers and internal employees. The company values diversity and inclusion, and encourages applications from all backgrounds. They offer a comprehensive benefits package and an annual performance-based incentive opportunity.

View Details Apply on BuiltIn

Strategic Student Program: Digital Marketing Analyst Intern (Summer 2025; GSM)

Company: Siemens Digital Industries Software

Location: Remote

Posted Jan 27, 2025

View Details Apply on The Muse

Senior Associate - iSeries Operations

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 27, 2025

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Okta Platform Lead

Company: Abnormal Security

Location: Remote

Posted Jan 27, 2025

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Enterprise Account Manager

Company: Lob

Location: Remote

Posted Jan 27, 2025

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Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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