Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Account Executive

Company: Aetion

Location: Sant Cugat del Valles, Spain / Remote

Posted Jan 27, 2025

Clinical Sales Representative

Company: Intuitive

Location: Manhattan, NY / Remote

Posted Jan 27, 2025

Consultant

Company: Exabeam

Location: Remote

Posted Jan 26, 2025

Exabeam, a global cybersecurity leader, is seeking a consultant with at least 3 years of enterprise customer-facing experience. The role involves working with clients to ensure their success with Exabeam's security operations platform, guiding them through security operations maturity assessment and roadmap development, and providing technical architecture recommendations. The consultant will also facilitate visibility into the company's product roadmap, engage in support ticket escalation, and provide product demonstrations. They will coordinate with various Exabeam teams and provide feedback to Product Management for future enhancements. The position offers extensive benefits, including medical, dental, vision coverage, a generous 401k match, and paid time off. The annual starting salary is between $105,000 and $119,000, depending on experience and qualifications. Exabeam values diversity, equity, and inclusion, and is committed to equal opportunity regardless of personal factors.

Outreach and Engagement Specialist

Company: Menlo Ventures

Location: Remote

Posted Jan 27, 2025

Colla Health, a Menlo Ventures portfolio company, is seeking an Outreach and Engagement Specialist. The role involves educating and enrolling patients into their behavioral health services, which aim to improve the quality of life for cancer patients. The ideal candidate is outcome-driven, empathetic, and has experience in high-volume outbound calling. The company offers competitive compensation, benefits, and a fast-paced, evolving environment.

Director, Customer Partner

Company: Kyndryl

Location: New York, NY / Remote

Posted Jan 27, 2025

04P - Systems Administration

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 27, 2025

Senior Software Engineer - Mobility

Company: Mark43

Location: Remote

Posted Jan 26, 2025

Mark43 is hiring for senior software engineer positions in Canada, the UK, and 40 US states. The company is committed to diversity and empowering communities with new technologies. The role involves working with popular technologies like Java, SQL, Redis, and Elasticsearch, and participating in on-call rotations. The ideal candidate should have at least 5 years of professional experience with Java, understanding of databases, automated testing, Agile methodologies, and strong DevOps experience. The company values equal pay, transparency in compensation, and full inclusion of all qualified individuals.

Principal Product Manager, AI/ML

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 27, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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