Customer Satisfaction Jobs in Remote

223,349 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Civil Pre Sales Dealer Enablement Trainer

Company: Trimble

Location: Westminster, CO / Remote

Posted Jan 25, 2025

Principal Machine Learning Engineer - AI / ML

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 25, 2025

Senior .NET Development Engineer (*) Remote

Company: WEX

Location: Boston, MA / Remote

Posted Jan 25, 2025

Human Resources Business Partner

Company: Brilliant Earth

Location: Remote

Posted Jan 25, 2025

The HR Business Partner (HRBP) role at Brilliant Earth involves aligning business objectives with employees and management, delivering value-added services, and building and implementing meaningful programs. Key responsibilities include partnering with midlevel managers and senior leaders, providing day-to-day performance management guidance, developing people strategies, using data to analyze trends, and championing a culture of engagement. The role requires a Bachelor's degree, SHRM certification, and at least 4 years of experience in HR. Brilliant Earth offers excellent training, career growth opportunities, competitive compensation, and a robust benefits package.

Security Engineer

Company: Celonis

Location: Remote

Posted Jan 25, 2025

Regional Sales Manager (Remote-US)

Company: Nextech

Location: Remote

Posted Jan 25, 2025

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. They offer competitive pay, generous bonuses, great healthcare, and a comprehensive wellness program. The Regional Sales Manager role involves driving sales of Nextech's solutions to assigned physician markets, managing the full sales lifecycle, and maintaining strong customer relationships. The ideal candidate should have proven experience in business development, strong relationship management skills, and a customer-first approach. This is a remote role with up to 40% travel, including air travel and long-distance driving within the assigned territory. Nextech offers a generous annual bonus opportunity, 401k with employer match, flexible time off, 10 paid holidays, volunteer time off, insurance, health savings account, flexible spending account, 100% company-paid parental leave, life insurance, short-long term disability insurance, employee recognition program, wellness program, employee assistance program, corporate discounts, and pet insurance options.

Resident Consultant

Company: Trimble

Location: Remote

Posted Jan 25, 2025

Staff Software Engineer (Backend)

Company: Seeq Corporation

Location: Remote

Posted Jan 25, 2025

Seeq, a remote-first company, is seeking a Staff Software Engineer to shape the technical direction and architecture of their software platform. The role involves leading the design and development of complex software systems, mentoring junior engineers, and evolving data-intensive applications to leverage cloud-native technologies. The ideal candidate is a productive engineer with a passion for crafting exceptional software, excellent problem-solving skills, and a strong understanding of software design principles. They should be comfortable with JVM languages, databases, distributed computing, and cloud platforms. The company offers competitive compensation, benefits, and a collaborative work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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