Customer Satisfaction Jobs in Remote

223,349 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

IT Director, Global Application Development, Solution Delivery GQO

Company: Stryker

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Field Sales Senior Manager (Hybrid)

Company: Equinix, Inc

Location: Phoenix, AZ / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Director of Marketing, CNCF

Company: The Linux Foundation

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Territory Manager - Arizona

Company: Saint-Gobain

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Sales Engineer, Overlay, Financials

Company: Procore Technologies

Location: San Diego, CA / Remote

Posted Jan 25, 2025

View Details Apply on The Muse
leading SaaS platform improve system availability enhance customer experience

Senior Site Reliability Engineer [United Kingdom]

Company: Olo

Location: Remote

Posted Jan 25, 2025

Olo, a leading SaaS platform, is seeking a Site Reliability Engineer to improve system availability and enhance customer experience. The role involves guiding observability, implementing incident response tools, building collaborative monitoring solutions, and contributing to system improvements. The position is fully remote within the UK, contracted through Deel. Requirements include 5+ years of experience in building scalable systems, proficiency in monitoring tools, incident management, and build/deploy tools. Olo offers a competitive compensation range of £57600 - £68400 annually.

View Details Apply on BuiltIn

Senior UX Researcher,

Company: Zillow

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Client Success Manager (West - Remote)

Company: Grand Rounds Health

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Product Manager, Member Experience (Remote)

Company: Grand Rounds Health

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Advisory Solution Consultant

Company: ServiceNow

Location: Toronto, Canada / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Machine Learning Engineer II (NLP)

Company: TripAdvisor

Location: Lisbon, Portugal / Remote

Posted Jan 25, 2025

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HVAC Channel Sales Manager III

Company: Rheem

Location: San Antonio, TX / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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