Customer Satisfaction Jobs in Remote

223,368 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Underwriting Support Manager

Company: Liberty Mutual Insurance

Location: Seattle, WA / Remote

Posted Jan 25, 2025

Advisory Solution Consultant - Payer Accounts

Company: ServiceNow

Location: Louisville, KY / Remote

Posted Jan 25, 2025

Adobe Program Manager (on site)

Company: Blue Acorn iCi

Location: Remote

Posted Jan 25, 2025

Blue Acorn iCi, an Infosys company, is seeking a detail-oriented Program Manager with Adobe application experience for an on-site role in Overland Park KS, Bellevue WA, or Atlanta GA. The ideal candidate will manage project schedules, financials, and success, ensuring high client satisfaction. Responsibilities include managing day-to-day communications, facilitating status meetings, controlling quality, managing risks, and ensuring project gross margin and client budget management.

Lead System Design Engineer

Company: GE Vernova

Location: Houston, TX / Remote

Posted Jan 25, 2025

VP, Business Development (Healthcare)

Company: Bounteous

Location: Remote

Posted Jan 25, 2025

Bounteous, a leading digital transformation consultancy, is seeking a Vice President of Business Development for its Healthcare vertical. The role involves driving growth, positioning Bounteous as a strategic partner, and leveraging expertise in technology-driven digital transformation. The ideal candidate will have extensive experience in closing strategic deals, developing relationships with executive-level IT leaders in the US healthcare industry, and understanding the healthcare ecosystem's challenges and trends. The role requires strong presentation, negotiation, and written communication skills, as well as the ability to inspire and influence executive-level leadership.

Product Manager

Company: Arcadia

Location: Remote

Posted Jan 25, 2025

VP, Payers

Company: Carrot Fertility

Location: Remote

Posted Jan 25, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages