Customer Satisfaction Jobs in Remote

223,363 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Inside Sales Representative - Mexico

Company: JumpCloud

Location: Remote

Posted Jan 25, 2025

JumpCloud is seeking a salesperson for a hybrid role in Mexico City. The role involves selling the Cloud Directory Platform to small and medium-sized businesses in North America. The successful candidate will be responsible for understanding customer needs, building and maintaining a sales pipeline, and negotiating deals. Strong interpersonal and technical communication skills are required. The role offers a fast-paced, SaaS-based environment with opportunities for growth and innovation. JumpCloud values diversity and equal opportunity employment.

Director, Revenue Enablement

Company: Red Canary

Location: Remote

Posted Jan 25, 2025

Red Canary is seeking a seasoned Director of Revenue Enablement with 8+ years of experience in driving business outcomes through sales enablement and training. The role involves leading the vision and strategy for go-to-market enablement programs, providing onboarding and continuous learning to internal revenue-driving teams, and collaborating with sales, marketing, product marketing, and customer success teams. The ideal candidate will have LMS evaluation and implementation experience, past experience selling B2B solutions or managing B2B sales teams, and cybersecurity MDR or high-tech selling experience. The role offers a base salary of $152,600 - $200,000 per year, bonus eligibility, and potential stock options. The application deadline is January 31, 2025.

Grail Galleri Consultant (Dallas East) #4101

Company: GRAIL

Location: Remote

Posted Jan 25, 2025

GRAIL, a healthcare company based in Menlo Park, California, is recruiting a GRAIL Galleri Consultant to join their growing commercial team. The role involves executing the go-to-market sales strategy for GRAIL's revolutionary multicancer early detection product, Galleri. The successful candidate will be responsible for prospecting and targeting primary care practices, representing a diverse team, collaborating with internal stakeholders, and developing a business plan for territory growth. The ideal candidate should have a Bachelor's degree, 8+ years of sales experience in the lab, pharmaceutical, or biotechnology industry, and a proven track record of sales performance success. The role offers a competitive base pay, potential bonuses, and a comprehensive benefits package.

Associate Director, Clinical Recruiting

Company: Spring Health

Location: Remote

Posted Jan 25, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to serve 10 million people. Their mission is to eliminate barriers to mental health through clinically validated technology. They have raised capital from prominent investors and are valued at $33 billion. The Associate Director of Clinical Recruiting will lead the Clinical Recruiting team, driving strategic decision-making, provider hiring forecasting, and growth tactics. The role requires deep recruiting leadership, understanding of the provider market, and data-driven approach. The target base salary range is $132,695 - $169,375, with a competitive total rewards package including stock options and benefits.

Senior Manager - Detection Risk and Controls

Company: TD Bank

Location: New York, NY / Remote

Posted Jan 25, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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