Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Account Executive - Corporate

Company: Sprout Social

Location: Remote

Posted Nov 18, 2025

Sprout Social offers a dynamic role with career growth opportunities, competitive compensation, and comprehensive benefits. The job description highlights collaboration with industry leaders, professional development, and a supportive work environment, emphasizing innovation and employee empowerment.

Account Executive

Company: Rain Technologies Inc.

Location: Remote

Posted Nov 17, 2025

Rain, a fast-growing EWA fintech company with $400M in funding, is hiring for a high-energy sales role. They offer competitive salaries, benefits, and a focus on innovation and diversity.

Sr. Growth Marketing Manager

Company: iHerb

Location: Remote

Posted Nov 18, 2025

The Sr Marketing Manager Growth Marketing APAC Markets role is responsible for driving growth strategy across performance marketing channels in the APAC region, with a focus on Japan and Korea. The role involves managing paid media programs, optimizing campaigns, collaborating with cross-functional teams, and developing a high-performing team. The ideal candidate should be data-driven, analytical, and have deep experience driving growth for enterprise e-commerce companies.

Sales Manager - Performance

Company: Kayzen

Location: Remote

Posted Nov 18, 2025

Kayzen, a mobile demand-side platform, is seeking a Sales Manager Performance to join their global team. The role involves driving customer satisfaction, fostering long-term relationships, and contributing to the company's growth. The ideal candidate should have experience in the adtech or digital marketing industry, a strong network with agency executives, and a strategic approach to revenue growth.

Quality Manager

Company: Invisible Technologies

Location: Remote

Posted Nov 18, 2025

The job description highlights a role focused on maintaining high standards in AI operations through collaboration with industry leaders, process optimization, and quality assurance strategies. It emphasizes competitive compensation and opportunities to shape AI standards.

Ubuntu Sales Engineer (English/Spanish Required)

Company: Canonical

Location: Remote

Posted Nov 18, 2025

Canonical is a leading provider of open source software and operating systems, with Ubuntu being widely used in enterprise initiatives. The company is hiring an Ubuntu Pro Sales Engineer to help global companies adopt Ubuntu Pro and related technologies. The role requires technical expertise, business acumen, and excellent communication skills.

Chief Software Architect

Company: Masabi

Location: Remote

Posted Nov 18, 2025

Masabi is a company driving the fare payment revolution, powering the journeys of millions worldwide. They build fare collection platforms and have partnered with major players in the transport space. The company is hiring a Chief Architect to shape their technology strategy and lead their Data and AI vision for their multitenant SaaS platform.

Specialist, Trust & Safety Policy - Legal Removals Policy (Intellectual Property)

Company: Reddit

Location: Remote

Posted Nov 18, 2025

Reddit is seeking an experienced Legal Removal Policy Specialist to support their Trust & Safety Policy team in Singapore. The role requires at least 3+ years of relevant experience in Trust & Safety, specifically handling copyright, trademark, and other IP-related legal removal requests. The ideal candidate should have native Indonesian and/or Hindi language expertise, XFN experience working with other Trust & Safety issues, excellent communication skills, and a proactive, self-starting attitude.

Staff Engineer - Payments

Company: TrueML

Location: Remote

Posted Nov 18, 2025

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. They use machine learning to engage customers digitally and adjust strategies in real time. The company values diversity and inclusion, and offers a range of benefits and perks to employees.

Customer Success and Implementation Manager

Company: TrustArc

Location: Remote

Posted Nov 18, 2025

This job description highlights a Customer Success Manager role at TrustArc, emphasizing enterprise-scale SaaS deployments, AI-enabled solutions, and customer-centric outcomes. The position offers competitive compensation, flexible work arrangements, and opportunities for professional growth. TrustArc promotes a diverse, inclusive workplace with employee support programs and a focus on work-life balance.

Senior Financial Analyst - Clinical Trials

Company: Vitalief

Location: Remote

Posted Nov 17, 2025

Vitalief is a trusted partner in the clinical trials landscape, offering consulting and FSP solutions to streamline operations and reduce costs. They are seeking a Senior Clinical Research Financial Analyst to join their team and support their mission to impact and save lives.

Specialist I - New Client Booking

Company: Grow Therapy

Location: Remote

Posted Nov 18, 2025

The role is a Specialist I New Client Booking position at a company expanding access to mental healthcare. The role involves handling warm inbound phone leads, matching clients with suitable providers, guiding them through the booking process, and maintaining accurate records. Ideal candidates are motivated self-starters with 2+ years of sales or call center experience, able to work independently and remotely.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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