Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Games Reliability Manager

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They are seeking an experienced Game Reliability Manager to ensure their games meet high standards of quality and technical health. The role involves collaborating with various teams to uphold and advance reliability standards, manage incident response, and drive continuous improvement processes.

Sr Manager-Software Engineering-EDI

Company: American Specialty Health Incorporated

Location: Remote

Posted Nov 19, 2025

This job posting seeks a Sr Manager Software EngineeringEDI for American Specialty Health's IT department, emphasizing remote work requirements, technical qualifications, and project management responsibilities. The role involves leading software development initiatives, ensuring compliance with healthcare standards, and managing team performance in a hybrid work environment.

Big Data Manager - Professional Services

Company: Databricks

Location: Remote

Posted Nov 19, 2025

The job posting is for a Big Data Manager position in the Professional Services team. The role involves working with clients on big data challenges using the Databricks platform, providing data engineering, data science, and cloud technology projects. The ideal candidate should have extensive experience with Big Data technologies, people management skills, and experience working across multiple cloud platforms.

Sales Development Representative

Company: Dscout

Location: Remote

Posted Nov 19, 2025

Dscout is a flexible experience research platform that helps leading brands like Sonos, Spotify, Duolingo, and Best Buy capture in-context insights from high-quality participants. They are expanding their team and seeking a Sales Development Representative to work with innovative companies, build sales funnels, and advance qualified leads through the sales pipeline. Dscout offers a competitive compensation package, benefits, education stipend, and remote work stipend.

Application Security Engineer L4/L5

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Security Platforms Engineering team builds foundational security services and drives key Application Security initiatives. The role is for a Security Software Engineer with an Application Security focus, working remotely in Poland. The ideal candidate should have strong software development experience, deep application security expertise, and the ability to design scalable security solutions.

Support Solutions Engineer - Big Data (L5)

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Engineering Support Organization empowers Data Platform Engineering to scale customer support effectively. The role is a Support Solutions Engineer position based in Warsaw, requiring experience in big data technologies and customer-facing engineering support.

Customer Success - Team Manager

Company: Canonical

Location: Remote

Posted Nov 19, 2025

Canonical promotes itself as a leading open-source provider with global impact, offering a remote role in Customer Success Team Management. The position emphasizes growth, collaboration, and innovation in a distributed work environment with opportunities for travel and professional development.

Billing Invoice Product Manager

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company offers a wide variety of TV series, films, and games across different genres and languages. Netflix provides a flexible and consumer-friendly billing experience, ensuring transparency, compliance with local regulations, and adaptability to evolving business models. The Billing Invoice Product Manager role is crucial in enhancing Netflix's billing and invoicing systems, collaborating with cross-functional teams to ensure compliance and effective integration with other consumer platforms.

Senior AI Engineer

Company: Podium

Location: Remote

Posted Nov 19, 2025

This job posting seeks a Senior AI Engineer to develop and scale an AI Agent platform for customer interactions. It outlines responsibilities, required experience, and benefits including healthcare, vacation time, and professional development opportunities.

Senior Software Engineer - Ads

Company: Reddit

Location: Remote

Posted Nov 19, 2025

Reddit is expanding its ads organization with opportunities across multiple teams, emphasizing innovation, growth, and inclusive culture. The role involves developing ad formats, enhancing user experiences, and collaborating with cross-functional teams. Benefits include comprehensive healthcare, flexible work arrangements, and equity opportunities.

Business Acceleration Partner

Company: Odaia Intelligence Inc.

Location: Remote

Posted Nov 19, 2025

ODAIA is a remote-first organization that partners with pharma commercial teams to grow brands and engage healthcare professionals. Their AI platform turns complex data into personalized insights, enabling informed decisions. They value simplicity, innovation, and building an egofree business. The Business Acceleration Partner role leads customer experience, focusing on data strategy, project planning, and ROI.

Lead Product Marketing Manager - Margin Trading

Company: Kraken

Location: Remote

Posted Nov 19, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer advanced trading products and prioritize security, education, and client support. The company values diversity, inclusion, and equal opportunity.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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