Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Project Specialist

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Feb 08, 2025

View Details Apply on The Muse

Consulting Employee

Company: Leidos

Location: Remote

Posted Feb 08, 2025

View Details Apply on The Muse

Advisory Solution Consultant - Customer Industry Workflows

Company: ServiceNow

Location: Cleveland, OH / Remote

Posted Feb 08, 2025

View Details Apply on The Muse
Learning Engagement Consultant 360Learning platform blended training approach

Learning Engagement Consultant (LEC)

Company: 360Learning

Location: Remote

Posted Feb 25, 2025

360Learning is seeking a passionate Learning Engagement Consultant to join their team. The role involves guiding clients on using the 360Learning platform, executing a blended training approach, and contributing to customer retention. The ideal candidate should have experience in creating or managing learning and development curricula, strong listening and teaching skills, and a proactive, results-oriented mindset. The company offers competitive compensation, comprehensive benefits, professional development opportunities, and a remote-first culture. 360Learning is committed to diversity, equity, and inclusion, and is an equal opportunity employer.

View Details Apply on BuiltIn

Bilingual (French) Service Desk Analyst (remote)

Company: Allstate

Location: Londonderry County Borough, United Kingdom / Remote

Posted Feb 08, 2025

View Details Apply on The Muse

Tax Research Analyst

Company: UKG

Location: Remote

Posted Feb 08, 2025

View Details Apply on The Muse

Sr Enterprise Account Executive

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Feb 08, 2025

View Details Apply on The Muse

Communications Consultant

Company: Epic Insurance Brokers and Consultants

Location: Houston, TX / Remote

Posted Feb 08, 2025

View Details Apply on The Muse

Senior HR Services Associate - Fixed Term contract (14 months)

Company: Equinix, Inc

Location: Warsaw, Poland / Remote

Posted Feb 08, 2025

View Details Apply on The Muse

Business Intelligence Senior Consultant I

Company: Allstate

Location: Remote

Posted Feb 08, 2025

View Details Apply on The Muse

Defensive Cyber Solution Architect

Company: Leidos

Location: Remote

Posted Feb 08, 2025

View Details Apply on The Muse

Senior Engineer: Grid Code Compliance and Testing

Company: GE Vernova

Location: Schenectady, NY / Remote

Posted Feb 08, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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