Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Intelligent Platforms Solutions Executive - ServiceNow, Salesforce, & Adobe

Company: CDW

Location: Remote

Posted Feb 28, 2025

CDW, a Fortune 200 leader, offers a role in its Digital Velocity Solutions Executive team. The position involves selling Digital Velocity services and products related to ServiceNow, Adobe, and Salesforce. Key responsibilities include developing strategies to expand CDW's customer base, understanding capabilities and value propositions, cultivating relationships with key personnel, and managing sales cycles. The ideal candidate should have 5+ years of experience in enterprise sales, a proven track record of meeting sales goals, and strong communication skills. CDW provides a competitive salary range of $100,000 - $120,000, an uncapped commission, and a supportive work culture.

Sales Development Representative (Remote)

Company: Dscout

Location: Remote

Posted Feb 28, 2025

Dscout is a leading company in experience research technology, offering a platform for businesses to gain insights into user needs and behaviors. They are currently seeking a Sales Development Representative to generate and qualify new business opportunities, collaborate with account executives, and contribute to market strategies. The role offers opportunities for career growth and a competitive compensation package. Dscout values diversity and inclusivity, and provides a supportive work environment with flexible benefits.

Director, Product, Customer, and Lifecycle Marketing

Company: Garner Health

Location: Remote

Posted Mar 01, 2025

Garner Health is seeking an experienced Product Marketing Leader to join their team. The ideal candidate will lead the product marketing efforts, focusing on content, product marketing, customer marketing, and sales enablement. They will design and own significant parts of the go-to-market strategy, collaborate with the executive leadership team, and build a strong product marketing core. The role involves designing messaging and positioning frameworks, building a content production machine, leading a high-performing team, and being a strong cross-functional partner. The company is backed by top-tier venture capital firms and is growing rapidly, aiming to transform the healthcare economy by delivering high-quality and affordable care for all.

Sales Engineer

Company: Dandy

Location: Remote

Posted Feb 27, 2025

Dandy, a venture-backed company, is revolutionizing the $200B dental industry with advanced technology. They are looking for a Sales Engineer with 5+ years of dental industry experience to join their team. The role involves becoming an expert on Dandy's product offerings, working closely with Account Executives, and providing technical support to prospective practices. The ideal candidate should have excellent communication skills, be a quick learner, and be able to simplify complex concepts for customers.

Director, Product (Remote)

Company: Dscout

Location: Remote

Posted Mar 01, 2025

Dscout is a leading company in experience research technology, offering a platform for major companies to gain insights into user needs and behaviors. They are seeking a product growth leader with 8+ years of experience in SaaS products, focusing on growing and optimizing their participant ecosystem. The role involves developing strategies for participant panel growth, expanding partner panels, defining product roadmaps, enhancing participant experience, and collaborating with cross-functional teams. Dscout provides a competitive compensation package, progressive benefits, and a supportive work environment. They value diversity and inclusion.

Linux Support Engineer

Company: Voltage Park

Location: Remote

Posted Mar 01, 2025

Voltage Park is seeking a Linux Support Engineer for a full-time remote position. The ideal candidate will have command line level Linux sys administration experience, scripting skills in Bash, Python, or JavaScript, and excellent communication skills. The role involves resolving technical issues, collaborating with various teams, and developing content to empower customers. The position requires working on Saturdays and Sundays, and the compensation range is $95K - $130K.

Lead Business Analyst (Automotive)

Company: Agero

Location: Remote

Posted Feb 28, 2025

Agero, a leading B2B whitelabel provider of digital driver assistance services, is revolutionizing the vehicle ownership experience through data-driven technology. The company, with over 150 million vehicle coverage points, manages 12 million service events annually. Agero is seeking a Lead Business Analyst to drive strategic decision-making by delivering impactful data-driven insights. The ideal candidate will have advanced SQL skills, business acumen, and experience in the automotive industry. Key responsibilities include collaborating with business leaders, developing tailored data products, optimizing SQL queries, and creating dashboards to track key performance indicators.

Technical Architect

Company: CDW

Location: Remote

Posted Mar 01, 2025

CDW offers a rewarding career opportunity for a Technical Architect with expertise in ServiceNow. The role involves delighting customers by collaborating on product definition, sales, planning, design, closure, and operations. The architect will also contribute to building CDW's reputation as an employer of choice by coaching, developing, and mentoring engineers. Key responsibilities include managing profitable lifecycle storage solution offerings, developing intellectual property, and leading technology labs. CDW seeks candidates with a Bachelor's degree, 7-10 years of enterprise experience, and certifications such as CSA, CIS-ITSM, and ITIL Foundations. Strong communication, collaboration, and problem-solving skills are essential, along with the ability to travel up to 25% and work in a fast-paced environment.

Lead Business Analyst (Insurance)

Company: Agero

Location: Remote

Posted Feb 28, 2025

Agero, a leading B2B whitelabel provider of digital driver assistance services, is revolutionizing the vehicle ownership experience through data-driven technology. The company, with over 150 million vehicle coverage points, manages 12 million service events annually. Agero is seeking a Lead Business Analyst to drive strategic decision-making by delivering impactful data-driven insights. The ideal candidate will have advanced SQL skills, business acumen, and experience in the insurance industry. Key responsibilities include collaborating with business leaders, developing tailored data products, optimizing SQL queries, and creating dashboards. Agero offers a comprehensive benefits package, including healthcare, financial security, work-life balance, and family support.

Federal Security Solutions Engineer

Company: Rapid7

Location: Remote

Posted Feb 28, 2025

Rapid7 is seeking a Federal Solutions Engineer with 5+ years of experience in cybersecurity solutions engineering or technical sales, focusing on federal customers. The role involves serving as a trusted technical advisor, conducting product demonstrations, leading technical discussions, and providing technical enablement to federal sales teams. The ideal candidate should have a deep understanding of federal IT environments, security architectures, and compliance frameworks. They should also be familiar with FedRAMP, DISA STIGs, NIST 80053, CMMC, and DoD cybersecurity requirements. The position offers opportunities for growth, collaboration, and impact within a smaller federal team. Rapid7 values diversity and encourages applications from candidates who can bring unique perspectives and experiences.

Manager, ABM

Company: Chronosphere

Location: Remote

Posted Feb 28, 2025

Chronosphere is seeking a data-driven ABM Manager with 7+ years of marketing experience, particularly in B2B SaaS with technical audiences and complex enterprise sales cycles. The ideal candidate will create and execute multitouch account-based marketing plans, partner with sales teams, develop nurture strategies, and track ABM account engagement metrics. The role involves planning, developing, executing, and managing full-funnel campaigns for top targeted accounts to create new sales pipeline and expand existing opportunities. The candidate should have experience in fast-paced startup environments, managing multiple marketing programs, and proficiency with marketing automation and CRM tools like Marketo and Salesforce.

Data Analyst

Company: Agero

Location: Remote

Posted Mar 01, 2025

Agero, a leading B2B whitelabel provider of digital driver assistance services, is revolutionizing the vehicle ownership experience through data-driven technology. The company, with over 150 million vehicle coverage points, manages 12 million service events annually. The Data Analyst role is crucial in driving data-centric initiatives, transforming raw data into valuable insights that inform key business strategies. The role involves analyzing complex datasets, conducting AB testing, and generating actionable insights to optimize decision-making processes and drive business growth.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages