Customer Satisfaction Jobs in San Francisco, CA

Positions 484,512 Updated daily

Looking for Customer Satisfaction jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the San Francisco, CA area.

Product Manager

Company: IBM

Location: Markham, CA

Posted Dec 04, 2025

Turbonomic's platform enables IT organizations to automate resource management and transform operations through full-stack automation. The role requires a Technical Product Manager with expertise in public cloud, container platforms, and DevOps tools to drive product innovation and customer value.

Access Control Specialist - Full Time

Company: Amentum

Location: San Antonio, TX

Posted Oct 23, 2025

Must have and maintain a valid state driver’s license in good standing. Monitor and control the access of employees and visitors in and out of restricted areas…

Business Improvement Analysts

Company: Medtronic

Location: San Antonio, TX

Posted Oct 23, 2025

You will facilitate alignment meetings to drive project success from design to implementation, leveraging new tools and technology to increase automation in…

Executive Sous Chef

Company: Hilton San Antonio Hill Country

Location: San Antonio, TX

Posted Oct 23, 2025

Minimum of eight years’ experience in the culinary field or any similar combination of education and experience. Use market research to develop new products.

Janitor/ Porter/Cleaner/ Evening

Company: ServiceMaster Commercial Cleaning and Maintenance by Rogers

Location: Anaheim, CA

Posted Oct 23, 2025

Perform all cleaning duties for facilities using provided ServiceMaster products, tools and procedures. Experience working for a professional janitorial company…

Aircraft Electrician -215451

Company: Chipton-Ross

Location: San Antonio, TX

Posted Oct 23, 2025

Demonstrates basic familiarization to read and interpret engineering drawings, technical orders, process specifications, and retrofit requirements to perform…

Senior Technical Account Manager

Company: IBM

Location: Markham, CA

Posted Dec 04, 2025

The AI Center of Excellence at IBM is seeking a Senior Technical Account Manager to lead the direction and execution of AI-driven solutions. The role involves collaborating with cross-functional teams, advocating for clients, translating requirements, ensuring on-time delivery, and owning end-to-end solutions. The ideal candidate should have a relevant degree, 5+ years of experience in product management or consulting, and expertise in AI/ML, cloud platforms, and agile methodologies.

Woodworker Lead

Company: Olgoonik Corporation

Location: San Diego, CA

Posted Oct 23, 2025

Forklift license or material handling certification. Knowledge of carpentry methods, hand tools, power tools, and pneumatic nailers.

Industrial Security Analyst

Company: Northrop Grumman

Location: Manhattan Beach, CA

Posted Oct 23, 2025

Must effectively interface daily with the site Facility Security Officer (FSO), government and contractor customers, NG program management and other NG…

HVAC/R Service Technician - Light Commercial

Company: CoolSys

Location: San Diego, CA

Posted Oct 23, 2025

Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC,…

Catering Chef

Company: Elwood Professional

Location: Los Angeles, CA

Posted Oct 23, 2025

Plans, organizes, and executes training of department staff to meet continuous process improvement objectives and completes various administrative duties…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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