Customer Satisfaction Jobs in USA

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Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Director, Global Strategy and Market Development

Company: GeneDX

Location: USA

Posted Nov 06, 2024

GeneDx is a company that provides personalized and actionable health insights through its exome and genome testing and interpretation services. They are looking for a business strategist and development representative to join their team and advance their commercial pipeline of genetic testing products.

Product Design Intern

Company: GitHub

Location: USA

Posted Nov 06, 2024

The job description is for a Product Design Intern at GitHub, where you will work on creating and evolving interfaces for millions of developers. You will collaborate with cross-functional teams and work on designing flows, prototypes, and high-fidelity mocks.

Senior Marketing Technology Analyst

Company: Bounteous

Location: USA

Posted Nov 06, 2024

Bounteous x Accolite is seeking a Contract Marketing Technology Analyst to support high-impact Marketing Technology implementations and ongoing omnichannel digital marketing optimization efforts for clients. The role requires a solid grasp of industry trends, campaign management best practices, and marketing technologies.

Director, Research + Intelligence

Company: Harborglobal

Location: USA

Posted Nov 06, 2024

Harbor is seeking a Director for its Research and Intelligence Practice Group. The Director will oversee the Library Information + Asset Management department, manage a team, and collaborate with other departments to provide exceptional support to clients. The ideal candidate will think creatively, foster a culture of continuous improvement, and strive for excellence.

Campaign Manager - Enterprise

Company: Unified

Location: USA

Posted Nov 06, 2024

The job description is seeking a skilled Digital Campaign Manager to join the AdOps team. The role involves building and optimizing ad campaigns, working with publisher partners, and meeting client KPIs. The ideal candidate is analytical, organized, and results-driven, with experience in paid advertising and social media.

Head of Design

Company: Polygon Labs

Location: USA

Posted Nov 06, 2024

Polygon Labs is a software development company building a network of aggregated blockchains. The Head of Design will lead a talented design team in creating intuitive designs for developers, fostering a culture of creativity and innovation.

Software Engineer II

Company: Nextech

Location: USA

Posted Nov 06, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent, and driven to succeed. They value diversity and offer competitive benefits.

Project Manager

Company: KinderSystems

Location: USA

Posted Nov 06, 2024

KinderSystems is a leading provider of subsidy management software, offering a range of solutions to state agencies, Head Start programs, and child care providers. As a Project Manager, you will be responsible for managing projects, ensuring customer satisfaction, and providing support to customers.

Segment Sales Enablement Specialist

Company: Twilio

Location: USA

Posted Nov 06, 2024

Twilio is a company that values diversity and inclusivity, and is looking for a Sales Enablement Specialist to join their team. The role involves driving cross-functional alignment, developing product enablement programs, and synthesizing technical concepts for non-technical teams. The company offers a range of benefits, including competitive pay, generous time off, and opportunities for professional growth.

Key Account Manager

Company: soona

Location: USA

Posted Nov 06, 2024

The Key Account Manager role at soona involves driving revenue and upsells with existing customers, creating and executing a strategic plan to achieve and exceed revenue targets. The ideal candidate should have experience in sales, account management, and be able to work in a fast-paced environment.

Manager, Talent Solutions

Company: Doordashusa

Location: USA

Posted Nov 06, 2024

DoorDash is looking for a talented Manager Talent Solutions to join their team and work closely with the product team to drive key business decisions and innovate in critical tools such as Workday and Greenhouse. The role involves leading and growing a team that builds the core talent products and strengthens the platform foundations.

Operations Coordinator

Company: Gouspack

Location: USA

Posted Nov 06, 2024

USPack is a leading logistics provider that focuses on helping businesses win in the delivery economy. They prioritize their employees' growth and development, and offer benefits such as 401K, health insurance, and paid time off. The company values integrity, passion for service, collaboration, accountability, and innovation.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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