Customer Satisfaction Jobs in USA

203,574 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Americas Channel Marketing Manager

Company: Markforged

Location: USA

Posted Nov 06, 2024

Markforged is a company that is reinventing the manufacturing industry by providing 3D printing hardware, software, and material solutions. They are looking for a talented field and partner marketer to help drive their rapid expansion across multiple countries.

Generative AI Consulting, Director

Company: NTT DATA

Location: USA

Posted Nov 06, 2024

NTT DATA is seeking a Generative AI Consulting Director to join their remote team in the Financial Services Industry. The role involves leading and overseeing AI projects, developing strategic plans, and contributing to business growth through expertise in AI solutions.

Senior Sales Executive

Company: Loyal

Location: USA

Posted Nov 06, 2024

Loyal is a digital healthcare platform that is looking for a Senior Sales Executive to help them achieve their mission of improving health by reaching consumers at the right time in their care. The role involves growing the business through customer acquisition, closing new business deals, and fostering new relationships with senior executives and decision makers.

Controller

Company: BetterCloud

Location: USA

Posted Nov 06, 2024

BetterCloud is a market leader in SaaS Operations, offering a range of products and services to help IT professionals transform their employee experience and maximize operational efficiency. The company is seeking a Controller to play a pivotal role in driving its financial success.

Licensed Insurance Agent

Company: Concentrix

Location: USA

Posted Nov 06, 2024

The job posting is for a Licensed Insurance Agent position at Concentrix, a global organization that offers a range of benefits, including career growth opportunities, training, and a positive work environment. The role involves working from home, providing customer service, and resolving customer issues. The company values diversity, equity, and inclusion and offers a range of programs and events to support employees.

Data Lead

Company: Lumos

Location: USA

Posted Nov 06, 2024

The job posting is for a Data Lead position at Lumos, requiring 7+ years of experience in a Data Analyst or related role. The responsibilities include building data infrastructure, enabling cross-functional teams, and collaborating with product managers. The company values autonomy, data modeling, and prioritizing data projects.

Senior Product Designer - Cash and Money Movement

Company: Wealthfront

Location: USA

Posted Nov 06, 2024

Wealthfront is looking for a senior product designer to focus on making money movement fast, transparent, and seamless. The role requires strong communication skills, critical thinking, and a high bar for craft and executional excellence.

Property and Casualty Insurance Licensed Sales Representative

Company: The General

Location: USA

Posted Nov 06, 2024

The General is looking for Property and Casualty Insurance Licensed Inbound Insurance Sales Representatives to join their team. The role is primarily home-based and offers a competitive salary, uncapped commission structure, and paid training. The company provides benefits, including comprehensive medical, dental, and vision insurance, and a competitive 401k contribution.

Solutions Engineer

Company: Shippo

Location: USA

Posted Nov 06, 2024

Shippo is a shipping layer of the internet that provides world-class shipping solutions to ecommerce businesses. As a Solutions Engineer, you will work closely with the sales team to provide technical expertise and design solutions to meet clients' needs.

Vice President, Customer Experience

Company: DNSfilter

Location: USA

Posted Nov 06, 2024

DNSFilter is looking for a Vice President of Customer Experience to lead their global Customer Experience organization. The company is a fast-paced hypergrowth SaaS startup that values diversity and innovation. The role requires 12+ years of experience in managing Customer Success and Customer Support teams, with a proven track record of scaling teams and driving customer satisfaction.

Head of Risk Product

Company: Mercury

Location: USA

Posted Nov 06, 2024

Mercury is hiring a Head of Risk Product to help shape the fundamental character of Mercury through its next phase of scale. The role involves leading risk product across all of Mercury, delivering lovable product experiences to customers, and holistically managing risk, compliance, and regulation.

Account Executive

Company: Exodus54

Location: USA

Posted Nov 06, 2024

Exodus is looking for an Account Executive to drive revenue growth and build partnerships in the crypto and Web3 space. The role involves strategically engaging with clients, closing deals, and building relationships. The company offers a collaborative culture, flexible schedule, and competitive benefits package.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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