Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Principal Site Reliability Engineer

Company: ScienceLogic

Location: USA

Posted Oct 13, 2024

ScienceLogic is looking for a Principal Site Reliability Engineer to join their team. The company is going through a product transformation and is responsible for the design, deployment, and maintenance of the Cloud Infrastructure used for running their revenue-generating SaaS product line. The ideal candidate will have experience with cloud technologies, automation, and the SRE discipline.

Senior Business Analyst

Company: Citizant

Location: USA

Posted Oct 13, 2024

Citizant is a leading provider of professional IT services to the US government, seeking to address pressing challenges in areas such as Agile application development, Enterprise Data Management, and Program Management. The company values a collaborative and supportive culture, and offers excellent compensation and benefits to its associates.

Product Manager - Data

Company: G-P

Location: USA

Posted Oct 13, 2024

The company is looking for a Product Manager to lead the development of data ingestion, analytics, and reporting products. The ideal candidate has a strong background in data management and is proficient with Lakehouse architectures and Databricks. The company offers a competitive salary, comprehensive benefits package, and opportunities for career growth.

Mid-Market Customer Success Manager

Company: Newsela

Location: USA

Posted Oct 13, 2024

The role of MidMarket Customer Success Manager at Newsela involves managing a portfolio of accounts, building partnerships, and driving company results. The role requires experience in EdTech, client success planning, and relationship building. The company offers a range of benefits, including flexible PTO, work from home options, and professional development opportunities.

Product Manager - Connect Platform Monetization

Company: Stripe

Location: USA

Posted Oct 13, 2024

The text describes Stripe's Connect product, which enables the routing of payments between parties. It highlights the importance of Connect in spurring the creation of innovative business models and enabling organizations to channel previously offline payments to the internet.

Director - Marketing Events

Company: Immersive Labs

Location: USA

Posted Oct 13, 2024

Immersive Labs is a company that provides cyber resilience training and simulations. They are looking for a Director of Marketing Programs to help take their Cyber Drills experience to market. The company values diversity, inclusivity, and customer obsession, and offers a range of benefits to its employees.

Customer Marketing Manager

Company: Modern Health

Location: USA

Posted Oct 13, 2024

The job posting is seeking a dynamic and driven Customer Marketing Manager to focus on driving user engagement of the Modern Health app. The ideal candidate is a curious and adaptable individual who thrives in a fast-paced environment and has a knack for building strong relationships.

VP Sales

Company: Yubico

Location: USA

Posted Oct 13, 2024

Yubico is a company that specializes in security keys and aims to make secure login easy and available for everyone. They have a strong company culture and employees located in over 14 countries. The company is seeking an experienced VP of Sales for the Central US region.

Design Director - UX

Company: hims & hers

Location: USA

Posted Oct 13, 2024

The company is looking for a UX architect to design intuitive and scalable product experiences. The ideal candidate will have a proven track record in UX and IA, experience working with complex digital products, and exceptional collaboration skills.

Delivery Operations Associate

Company: Nava

Location: USA

Posted Oct 13, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They focus on populations that are the least protected and work with government agencies to improve how people apply for benefits and navigate their healthcare.

VP of Sales

Company: Ripjar

Location: USA

Posted Oct 13, 2024

Ripjar is a company that specializes in developing software and data products to help governments and organizations combat serious financial crime. They are looking for a VP of Sales to lead their new business sales activities in North America and grow a quality sales team to maximize business revenue streams.

Manager - FP&A

Company: Olo

Location: USA

Posted Oct 13, 2024

Olo is a leading restaurant technology provider that helps brands increase orders, streamline operations, and improve the guest experience. The company is looking for an experienced finance professional to join its revenue planning and analysis function.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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