Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Learning and Development Lead, Logistics

Company: Locus Robotics

Location: USA

Posted Oct 13, 2024

Locus Robotics is seeking a dynamic Learning and Development Specialist to join their team. The role involves developing and delivering comprehensive training programs on Locus Robotics software and robots, and collaborating with internal teams to understand operational workflows and customer needs.

Finance Manager (SQL Required)

Company: Nova Talent

Location: USA

Posted Oct 14, 2024

The job posting is seeking a results-driven Finance Manager to provide data-driven insights to guide strategic decision-making. The ideal candidate has experience in financial analysis, SQL, and data visualization, and is comfortable working independently and as part of a cross-functional team.

Senior Engineering Manager

Company: Superhuman

Location: USA

Posted Oct 14, 2024

Superhuman is a company that aims to revolutionize email communication and productivity. They are building a productivity platform of the future and are looking for a Senior Engineering Manager to join their team. The role involves overseeing and contributing to a multidisciplinary team of software engineers, creating plans and processes, and driving execution. The company offers a competitive salary range of $205,000 to $240,000, as well as a range of benefits including medical insurance, 401k matching, and generous time off.

Sr. Finance Associate

Company: G-P

Location: USA

Posted Oct 14, 2024

The company GP is looking for an accounting professional to join their team. The job involves financial close processes, consolidation, and analysis. The company offers a competitive compensation package, benefits, and perks. The job requires 25 years of progressive accounting experience, a bachelor's degree in accounting, and a CPA license.

Senior Security Engineer

Company: 1Password

Location: USA

Posted Oct 14, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are committed to customer privacy and security, and are looking for an experienced technical leader to champion security engineering efforts across their platform.

Market Owner / General Manager

Company: Clipboard Health

Location: USA

Posted Oct 14, 2024

The job description is for a sales role that involves winning markets by getting to know customers and breaking down barriers. The role requires excellent judgment, business acumen, and hustle. The company is looking for a general athlete who embodies the necessary traits to succeed in the role.

Building Engineer - FDD

Company: Willow

Location: USA

Posted Oct 14, 2024

Willow is a company that has grown from a startup to serving customers globally. They are looking for an individual to join their team as an Activate Technology Engineer. The role involves delivering customer value through their product capabilities and translating domain expertise into rule-based expressions. The company offers flexible working arrangements, parental leave, and a vibrant workplace that celebrates diversity and inclusivity.

Senior Executive Assistant

Company: National Immigration Law Center

Location: USA

Posted Oct 14, 2024

The Senior Executive Assistant will provide executive-level support to the President, maintaining complex schedules, coordinating meetings, and processing expense reports. The ideal candidate will have strong written and verbal communication skills, administrative project management, and organizational skills.

Regional Sales Director

Company: PagerDuty

Location: USA

Posted Oct 14, 2024

PagerDuty is seeking a Regional Sales Director to lead their Growth Sales team. The ideal candidate will have a proven track record of building and scaling high-performing sales teams and driving customer acquisition. The role requires leading a team of up to 8 Account Executives, developing a comprehensive sales strategy, and establishing strong relationships with key stakeholders.

Associate Solutions Engineer - HRIS

Company: Lattice

Location: USA

Posted Oct 14, 2024

The job posting is for a Solutions Engineering role at Lattice, where the candidate will work closely with the Sales and Relationship Management teams to drive revenue growth. The role requires experience in HRIS and payroll, and the candidate will be responsible for supporting presales technical discovery and executive presentations, delivering product demonstrations, and serving as a technical advisor.

Assistant Controller

Company: inDinero

Location: USA

Posted Oct 13, 2024

The job posting is for an accountant position that requires working knowledge of US GAAP, accounting software, and excellent communication skills. The company offers a competitive base salary, full benefits package, and flexible working hours.

Account Executive - Strategic

Company: Stripe

Location: USA

Posted Oct 14, 2024

The job posting is for an Enterprise Account Executive at Stripe, a financial infrastructure platform. The role involves managing existing relationships, identifying new opportunities, and expanding Stripe's footprint within existing accounts. The ideal candidate has 10+ years of sales experience, technical knowledge, and strong presentation skills.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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