Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Sales Enablement Manager

Company: Apollo.io

Location: USA

Posted Dec 01, 2025

The job posting is for a GTM Enablement Manager to support Sales AEs and AMs by developing playbooks, training programs, coaching, and performance measurement strategies. The ideal candidate has 5+ years of experience in sales enablement, outbound sales, account management, or sales coaching, with a proven track record of driving revenue impact. The role involves collaborating with various teams to align enablement programs with business objectives and driving adoption of sales tools.

AI Engineers

Company: Donyati

Location: USA

Posted Dec 01, 2025

The job posting seeks a skilled AI Engineer with 3-5 years of experience in designing, developing, and deploying AI/ML solutions in cloud environments. The ideal candidate should have strong Python skills, experience with Azure and AWS, and knowledge of MLOps practices. Key responsibilities include designing scalable AI/ML models for banking applications, deploying and managing models using Azure ML and AWS SageMaker, collaborating with cross-functional teams, building CI/CD pipelines, ensuring compliance with data governance and security standards, optimizing model performance, and documenting processes.

Implementation Manager - Healthcare

Company: Aidoc

Location: USA

Posted Dec 02, 2025

Aidoc seeks Implementation Managers to drive healthcare innovation. The role involves leading customer onboarding, technical integrations, and optimizing solutions. The company offers competitive benefits and a mission-driven environment.

Support Operations Manager

Company: Apollo.io

Location: USA

Posted Dec 01, 2025

Apollo is seeking a highly analytical Support Operations Manager to lead process improvement, automation, and AI adoption initiatives. The role involves building dashboards, conducting analyses, managing bonus programs, and championing AI-powered solutions to enhance support efficiency and scalability. The ideal candidate has 3-5 years of experience in support operations, program management, and AIdriven tools, with strong analytical and communication skills.

Senior Product Designer II, Customer Journey - Platform

Company: HubSpot

Location: USA

Posted Dec 01, 2025

The job posting for HubSpot's Platform UX Team emphasizes the importance of detail, cohesion, and scalability in designing systems that impact millions of users. The role involves cross-product problem-solving, systems thinking, AI and data integration, and collaboration across functions. The company values transparency, growth mindset, and a bold inclusive culture.

Software Engineering Manager - Ads Reporting

Company: Reddit

Location: USA

Posted Nov 30, 2025

The Ads Reporting team at Reddit focuses on innovation and growth, managing two workstreams to provide insights for advertisers. The Engineering Manager role involves leading teams, collaborating across departments, and ensuring technical scalability. Benefits include remote work, healthcare, and equity.

Accounts Receivable Clerk

Company: International Medical Group

Location: USA

Posted Dec 01, 2025

IMG is a top international medical insurance company that helps individuals and companies with global peace of mind. They are looking to grow their teams with energetic and enthusiastic people. The Accounts Receivable Clerk role involves exceptional customer service, reconciling transactions, processing payments, and managing account activities with accuracy and efficiency.

Business Development Director - Real Estate Analytics

Company: Clear Capital | CubiCasa

Location: USA

Posted Dec 01, 2025

Clear Capital is seeking a proven business builder to accelerate growth in their valuations and real estate analytics business. The role involves opening new doors, winning strategic logos, and establishing Clear Capital as the partner of choice for valuation and data solutions. The ideal candidate will have a track record of converting prospects into long-term customers, achieving revenue goals, and leading a product-focused team.

Deputy General Counsel

Company: Truv

Location: USA

Posted Dec 01, 2025

Truv is a financial data company revolutionizing payroll account access with innovative solutions and strong backing. They seek a Deputy General Counsel to lead legal operations, shape strategy, and support growth in a dynamic, remote environment offering competitive equity and impactful responsibilities.

Technical Support Representative I

Company: Seagull Software

Location: USA

Posted Dec 02, 2025

Seagull Software LLC is a global leader in real-time item-level visibility and label management solutions. They provide innovative tools for traceability, authentication, and automated inventory management. The company offers a BarTender platform for designing, managing, printing, and automating the production of labels, barcodes, and RFID tags. Seagull Software is a growing, profitable midsize business with a 40-year history, headquartered in Redmond, Washington, with offices across the US, Europe, and Asia.

Senior Legal Counsel - Commercial

Company: Tines

Location: USA

Posted Dec 02, 2025

Tines is seeking a proactive Senior Legal Counsel Commercial to join their growing Legal team. The role involves leading and negotiating commercial transactions, collaborating cross-functionally, and contributing to the buildout of the in-house Legal function. The ideal candidate should have a JD, 7+ years of experience, and strong commercial judgment.

Staff Product Manager - AI Security, Data Access Governance and DLP

Company: Dropbox

Location: USA

Posted Dec 02, 2025

Dropbox is expanding its AI-powered security capabilities to help SMB and midmarket businesses secure and manage their content. The company is seeking a Staff Product Manager to lead the development of next-generation security products, integrate Nira's governance capabilities, and drive a standalone security offering for the broader market.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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