Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Analytics Engineer

Company: Earnest

Location: USA

Posted Nov 21, 2025

This job description outlines a Senior Analytics Engineer role requiring expertise in data transformation, collaboration with cross-functional teams, and development of scalable data models. Key responsibilities include ensuring data reliability, using tools like dbt and Looker, and working with cloud platforms. The position demands experience in fintech, AWS services, and SQL.

Commercial Account Executive - Mid-Market

Company: GitLab

Location: USA

Posted Nov 21, 2025

The text describes the role of MidMarket Account Executives at GitLab, who are the primary point of contact for prospective and existing customers. They manage a broad book of business, work closely with other teams, and are responsible for meeting or exceeding quotas while fostering strong customer relationships. The role requires excellent communication, negotiation, and presentation skills, as well as experience with SaaS sales and Git software development tools.

Enterprise Account Director - Department of Defense (DoD)

Company: Yubico

Location: USA

Posted Nov 22, 2025

Yubico promotes secure authentication solutions with a global presence, emphasizing employee benefits, company culture, and cybersecurity innovations. The text highlights their mission to enhance internet security, philanthropy efforts, and opportunities in the US Public Sector.

Head of Corporate Strategy

Company: Upwork

Location: USA

Posted Nov 22, 2025

Upwork Inc connects businesses with global AI-enabled talent across various contingent work types. The company offers the Upwork Marketplace and Lifted, providing access to skilled professionals and enterprise solutions. Upwork facilitates over $30 billion in transactions and aims to create economic opportunities worldwide.

Account Executive

Company: Xplor

Location: USA

Posted Nov 21, 2025

Xplor offers a positive work environment with flexible remote options, competitive compensation, and a focus on customer success. The role involves sales and relationship building with B2B clients, aligned with core values of simplicity and purpose.

Product Marketing Manager

Company: Newsela

Location: USA

Posted Nov 21, 2025

The Product Marketing Manager for Newsela's Social Studies and STEM products will lead go-to-market strategies, positioning, messaging, and cross-functional execution. They will partner with Product, Sales, Content, and Marketing teams to drive product adoption, support revenue growth, and represent the voice of educators and district decision-makers throughout the product lifecycle.

Industry Architect - New AI Cybersecurity Concept

Company: Red Cell Partners

Location: USA

Posted Nov 21, 2025

Red Cell is seeking an Industry Architect to lead a new cybersecurity concept with a path to become the future technical founder. The role involves monitoring emerging technologies, collaborating with engineering, developing product roadmap and go-to-market strategies, and engaging prospective customers. The ideal candidate has an entrepreneurial mindset, experience building AIML systems, and strong research and communication skills.

Senior Staff Machine Learning Engineer - AI Safety and Guardrail

Company: Airbnb

Location: USA

Posted Nov 22, 2025

This job posting highlights a role in AI safety engineering at Airbnb, emphasizing responsibilities like ensuring AI systems are reliable and safe, collaborating across teams, and developing guardrails. It outlines required expertise in machine learning and AI safety, along with company commitments to inclusion and diversity.

Account Manager - Medical Billing - Urgent Care

Company: Phoenix Healthcare Services

Location: USA

Posted Nov 22, 2025

Phoenix Healthcare Services is a leader in reliable customer service based revenue cycle management services. They have a strong track record of client satisfaction, a 98% clean claim rate, and are looking for an Account Manager to join their remote team.

Integration Engineer - Client Experience

Company: TrueML

Location: USA

Posted Nov 21, 2025

The job posting is for a client-facing Integration Engineer role within the Client Experience team. The role involves designing and building custom integrations, improving operational efficiency, and providing technical support. The ideal candidate should have a bachelor's degree in a related field, 5+ years of experience in a technical role, expertise in Python and Golang, and experience with cloud-based technologies and API integrations.

Manager/Director of Strategic Partnerships

Company: Aria Systems

Location: USA

Posted Nov 21, 2025

Aria Systems is seeking a full-time Manager/Director of Strategic Partnerships to drive channel sales and revenues with existing strategic partners like ServiceNow and Salesforce. The role involves building and maintaining strong partner relationships, managing partner accounts, collaborating with internal teams, and developing strategic plans to expand the company's partnership ecosystem. Aria offers a flexible, rewarding work environment with competitive salaries, benefits, and stock options.

Client Happiness Associate - Support & Sales

Company: Earnest

Location: USA

Posted Nov 22, 2025

The role involves proactive client engagement, problem-solving, CRM management, and achieving conversion targets with a focus on exceptional customer service and long-term relationships.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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