Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Account Executive II

Company: Daxko

Location: USA

Posted Nov 22, 2025

Daxko promotes wellness and offers competitive benefits. The job involves sales growth and collaboration, with a focus on client relationships and a supportive work environment.

Senior Full Stack Engineer II

Company: Alma

Location: USA

Posted Nov 22, 2025

Alma is seeking a mission-driven Senior FullStack Engineer II to build tools for mental health providers, offering competitive benefits and a remote-first work environment with opportunities for growth and impact.

Product Marketer - Platform Marketing

Company: HubSpot

Location: USA

Posted Nov 22, 2025

This job description outlines a role within HubSpots Platform Marketing team, focusing on ecosystem growth through product marketing and project management. The position requires strategic storytelling, cross-functional coordination, and ownership of communications for app partners and developers. Key responsibilities include managing launch campaigns, roadmap coordination, and process optimization. The role emphasizes skills in product marketing, project management, and data-driven decision making, with compensation ranging from $88,000 to $132,000.

Client Happiness Servicing Associate

Company: Earnest

Location: USA

Posted Nov 22, 2025

This job description outlines a Client Happiness Servicing Associate role with responsibilities including customer support, product promotion, payment assistance, and team collaboration. It specifies qualifications like customer service experience, communication skills, and familiarity with financial processes, with a start date of January 12, 2026.

Sales Strategic Account Executive - Nonprofits

Company: Blackbaud

Location: USA

Posted Nov 22, 2025

The Enterprise Strategic Account Executive role at Blackbaud involves managing sales activities, collaborating with Client Success Managers, executing plans to position Blackbaud as the solution of choice, and building relationships with senior-level executives. The ideal candidate should have 10+ years of experience in selling large complex CRM and/or ERP software solutions, a proven track record of over quota achievement, and entrepreneurial drive.

Area Vice President

Company: ExtraHop

Location: USA

Posted Nov 22, 2025

The AVP role involves managing a team of sales managers to increase revenue in assigned regions through direct sales and partnerships. Key responsibilities include developing sales strategies, hiring and training sales staff, forecasting business, and working with resellers and partners. The position requires technical acumen, strong communication skills, and a proven track record of sales success in IT infrastructure solutions.

Enterprise Data Engagement & Communications Leader

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 22, 2025

The role is for an Engagement and Communications Leader in the Enterprise Data & Data Science department at Liberty Mutual. The position involves leading strategic initiatives, communications, and community engagement to cultivate high-performing data professionals. Success is measured by consistent delivery, high adoption and engagement, clear communication, and the ability to navigate ambiguity.

Senior Program Manager - Brand Studio

Company: Webflow

Location: USA

Posted Nov 22, 2025

Webflow is a Website Experience Platform that combines visual development, content management, AI-driven personalization, hosting, and analytics. They are seeking a Senior Program Manager to support their Brand Studio team in building operational infrastructure for creating and shipping brand experiences. The role involves collaborating with creative leadership, managing projects, optimizing processes, and fostering a culture of operational excellence.

Principal Solution Owner

Company: phData

Location: USA

Posted Nov 22, 2025

The job description is for a Solution Owner role in an Advisory practice. The role involves bridging the gap between clients' business needs and technical solutions, advising clients on best practices, shaping strategic vision for data platforms, and delivering transformative data solutions. Key responsibilities include vision and strategy, customer focus, influence and communication, and planning and execution. The role requires a bachelor's degree, experience in product management or consulting, and strong analytical and communication skills.

Insurance Expert

Company: Jane App

Location: USA

Posted Nov 22, 2025

Jane is a remote-first company that helps healthcare practitioners and their patients by simplifying their lives. They are looking for an experienced US Insurance Expert to join their team and help strengthen support, training, and learning across their teams and customer base. The role involves leveraging deep Revenue Cycle experience to educate, support, and elevate how Jane and their customers navigate insurance billing. The company values collaboration, humility, and a growth mindset, and offers a level of autonomy and flexibility to balance work and life.

Manager, Technical Support Americas (Mobile Access & Extraction)

Company: Magnet Forensics

Location: USA

Posted Nov 22, 2025

Magnet Forensics is a global leader in digital investigative software, serving thousands of customers worldwide. The company is expanding its global presence and is looking for a Manager Technical Support Americas to lead a team of Technical Support Engineers. The role involves providing support to customers using the mobile access and extraction suite of Magnet products, fostering a customer-centric approach, and driving continuous improvement.

Senior Engineering Manager - Core Experience Web

Company: Dropbox

Location: USA

Posted Nov 22, 2025

The role of Senior Engineering Manager at Dropbox involves leading a team of engineers to maintain and improve the core user-facing web platform, ensuring high quality and reliability of Dropbox's main product. The manager will partner with a Product Manager to execute critical business objectives, drive innovation, and manage a team of 12-25 engineers. The ideal candidate should have strong leadership skills, technical expertise, and experience managing engineering organizations.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages