Customer Satisfaction Jobs in USA
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Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.
Billing Platform Product Manager
Company: Vercel
Location: USA
Posted Jan 31, 2025
Vercel is seeking a Billing Platform Product Manager to develop and optimize their billing infrastructure for a diverse customer base. The role involves product and price management, usage and metering, financial operations, enterprise and contract management, and billing customer experience enablement. The ideal candidate should have deep billing expertise, technical depth, a commitment to quick execution, strong influence, and a quantitative background. Vercel offers competitive compensation, inclusive healthcare, learning and growth opportunities, flexible time off, remote work options, and a commitment to fostering an inclusive community.
Lead Product Designer
Company: SQUIRE
Location: USA
Posted Jan 31, 2025
SQUIRE is a leading business management system for barbershop owners, offering custom-branded tools, resources, and guidance to help attract and retain customers, manage operations, and increase revenue. Founded in 2015, SQUIRE is trusted by barbers in over 4000 shops across more than a thousand cities worldwide. As a Lead Product Designer, you will work closely with leadership, partner with outside teams, and mentor junior designers to create intuitive user experiences and scalable systems for barber management and booking products.
Engineering Manager - Community Support Platform
Company: Airbnb
Location: USA
Posted Jan 31, 2025
The Community Support Platform (CSP) is a crucial system for Airbnb's customer support operations, utilizing advanced technology to provide efficient and high-quality service. The Ambassador Routing and Channels (ARC) team focuses on optimizing customer issue tracking and routing. The role involves leading a team of software engineers to enhance customer issue flow and scalability, shaping technical-product vision, and building a strong engineering team. A typical day includes cross-functional collaboration, team leadership, and fostering a culture of engineering excellence. The ideal candidate has 9+ years of software development experience, 35+ years of leadership experience, and a degree in CS or equivalent. Strong expertise in system optimization, excellent communication skills, and a track record of building high-performing engineering teams are required. The position is remote-eligible in states where Airbnb has a registered entity.
Program Manager - Customer Success Operations
Company: brightwheel
Location: USA
Posted Jan 31, 2025
Brightwheel, a globally trusted technology brand in early education, aims to provide high-quality education for every child by empowering teachers, engaging parents, and supporting small businesses in the $175 billion early education market. The company is seeking an experienced Program Manager to drive operational efficiency and improve customer experiences. The ideal candidate will have a minimum of 4 years of operations or program management experience, a deep understanding of customer needs, and exceptional stakeholder management skills. Brightwheel offers a competitive compensation package and is committed to creating a diverse and inclusive work environment.
Senior Accountant
Company: Bluesight
Location: USA
Posted Jan 31, 2025
Bluesight is a high-growth healthcare IT company seeking a Senior Accountant with 4+ years of experience. The role involves managing financial growth, recording transactions, preparing monthly financial reports, and ensuring audit compliance. The company offers a competitive salary, benefits, and a collaborative culture. The ideal candidate is a detail-oriented, flexible, and motivated professional with strong communication skills and experience with NetSuite.
Data Scientist - Inference/Support Products
Company: Airbnb
Location: USA
Posted Jan 31, 2025
Airbnb is seeking a Data Scientist with expertise in causal inference to join their Customer Support Data Science team. The role involves collaborating with cross-functional teams to build scalable systems, personalize customer service offerings, and design interventions for critical challenges. The ideal candidate will have 4+ years of relevant industry experience, strong fluency in Python, SQL, and statistical programming, and a proven ability to communicate effectively. The role is remote-eligible in the US, with occasional work at an Airbnb office possible. Airbnb is committed to diversity and inclusion.
Programmatic Media Specialist
Company: Cendyn
Location: USA
Posted Jan 31, 2025
The Programmatic Media Specialist position is a crucial role in the eCommerce digital marketing department, requiring a strong passion for digital media and advanced programmatic skills. The specialist is responsible for designing, executing, measuring, and optimizing marketing strategies for programmatic campaigns. They will develop audience-centric targeting strategies, manage campaigns, select inventory sources, and optimize performance to meet or exceed KPIs. The ideal candidate should be resourceful, strategic, and analytical, providing innovative recommendations based on trends, market research, and campaign performance data. Key responsibilities include designing and managing display, native, and video campaigns, stewarding campaigns, understanding DSP auction dynamics, managing client budgets, and identifying new audience segments and trends. Requirements include a BA/BS, 2+ years of programmatic campaign management experience, understanding of RTB, DSPs, ad exchanges, and SSPs, and proficiency in Microsoft Office suite. Competencies include managing complex campaigns, understanding tracking and floodlight tags, following team processes, being detail-oriented, self-motivated, and having strong communication skills.
Senior Program Manager - Customer Success Operations
Company: brightwheel
Location: USA
Posted Jan 31, 2025
Brightwheel, a globally trusted technology brand in early education, aims to provide high-quality education for every child by empowering teachers, engaging parents, and supporting small businesses in the $175 billion early education market. The company is seeking a seasoned Program Manager to lead a team of 23 Program Managers, driving critical business functions, and improving operational efficiency. The ideal candidate should have 5+ years of operations or program management experience, a deep understanding of customer needs, and a commitment to delivering exceptional customer experiences.
Mid Market Account Executive
Company: Yubico
Location: USA
Posted Jan 31, 2025
Yubico, founded in 2007, is a global company specializing in security keys. Their mission is to make secure login easy and accessible for everyone. They have a strong company culture and employees located in over 14 countries, with headquarters in Stockholm, Sweden and Santa Clara, CA. Yubico's products are used by Fortune 500 companies, government agencies, and individuals in over 160 countries. They offer freedom and flexibility to employees, allowing them to work remotely or hybrid. Yubico values diversity, equity, and inclusion, and has Employee Resource Groups such as YubiPride, YubiBIPOC, YubiSustainability, and YubiWomen. They also donate YubiKeys to organizations helping at-risk individuals through their philanthropic initiative, Secure it Forward. The company is currently hiring a Mid Market Account Executive to drive growth and impact their mission of making the internet more secure.
Commercial Named Account Executive
Company: Yubico
Location: USA
Posted Jan 31, 2025
Yubico, founded in 2007, is a global company specializing in security keys. Their mission is to make secure login easy and accessible for everyone. They have a strong company culture and employees located in over 14 countries, with headquarters in Stockholm, Sweden and Santa Clara, CA. Yubico's products are used by Fortune 500 companies, government agencies, and individuals in over 160 countries. They offer freedom and flexibility to employees, allowing them to work remotely or hybrid. Yubico values diversity, equity, and inclusion, and has Employee Resource Groups such as YubiPride, YubiBIPOC, YubiSustainability, and YubiWomen. They also donate YubiKeys to organizations helping at-risk individuals through their philanthropic initiative, Secure it Forward. The company is currently hiring a Mid Market Account Executive to drive growth and impact their mission of making the internet more secure.
Tier 1 Support Analyst
Company: Syndigo
Location: USA
Posted Jan 31, 2025
The Tier 1 support analyst role involves providing excellent customer service, managing daily tasks, maintaining product knowledge, and troubleshooting technical issues. The ideal candidate should have 12 years of customer service experience, strong communication skills, and the ability to work independently and as part of a team. They should also be proficient in Microsoft Office and have a positive attitude.
Data Engineer
Company: Red Canary
Location: USA
Posted Jan 31, 2025
The Business Data Infrastructure (BDI) Team at Red Canary is the core of their data and analytics ecosystem, ensuring consistent, accurate, and accessible data. They adopt a data product approach, treating datasets and pipelines as standalone assets with clear ownership and quality standards. The Data Engineer role is crucial in designing, building, and maintaining the data infrastructure, enabling departments to leverage reliable datasets for innovation and growth. The role involves building scalable data infrastructure, developing data products, ensuring data quality and governance, collaborating with cross-functional teams, and continuously optimizing for scalability and efficiency.