Customer Satisfaction Jobs in Washington DC

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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Automation Technology Sales Specialist - Southeast

Company: IBM

Location: Washington, DC

Posted Dec 19, 2024

The Technology Sales Specialist role at IBM involves working with clients to implement AI-Powered solutions, aiming to reduce repetitive tasks and increase innovative decision-making. The role requires multiple years of direct sales experience, particularly in cloud software or SaaS solutions. The successful candidate will manage client relationships, define IBM's value proposition, and collaborate with various IBM teams to expand new business opportunities.

A General Surgeon Is Wanted for Locums Help in Washington CPH# JOB-3003229

Company: CompHealth

Location: Washington

Posted Dec 19, 2024

CompHealth is a leading healthcare staffing agency that connects top providers to communities in need. With a vast network of connections and excellent customer service, they help find the perfect locums assignment for each provider's lifestyle.

Sr Enterprise Account Executive - State & Local Government

Company: ServiceNow

Location: Washington, DC / Remote

Posted Dec 19, 2024

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to find smarter, faster, and better ways to work. The company offers innovative solutions for businesses, including cloud-based platforms and sales roles. With a strong focus on customer success and inclusivity, ServiceNow values diverse backgrounds and unique experiences.

Child/Adolescent Psychiatrist Needed in Seattle, Washington CPH# JOB-3003883

Company: CompHealth

Location: Tukwila, Washington

Posted Dec 19, 2024

Tukwila, Washington is a city that offers a blend of small-town warmth and larger city benefits. It's known for its lush hazelnut forests and quiet residential neighborhoods nestled in hills. CompHealth, a leading healthcare staffing company since 1979, is helping a child and adolescent psychiatrist find a job here. The role is 100% outpatient, with a schedule of 32-40 hours per week, no weekends or call. The client provides equipment for telehealth appointments. Benefits include health, life, and malpractice insurances, a sign-on bonus, salary and contract negotiation, interview coordination, and license assistance. CompHealth's specialized recruiters match career preferences, and experienced support teams handle all details.

Facility in WA Seeks a Locum Tenens Urologist CPH# JOB-3003705

Company: CompHealth

Location: Richland, Washington

Posted Dec 19, 2024

CompHealth, a leading healthcare staffing company since 1979, is offering a urology assignment in Richland, Washington. The role involves general adult urology, laparoscopic surgery, ureteroscopy, nephrectomy, prostatectomy, and more. CompHealth will handle all details including housing, credentialing, and negotiate better pay. They also provide comprehensive malpractice coverage and an online portal for assignment details. The company prides itself on connecting healthcare providers with suitable jobs based on their lifestyle.

Physical Therapist

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Dec 19, 2024

The job description outlines a role for a Physical Therapist, requiring a Bachelors degree in Physical Therapy and a license in Washington. The role involves comprehensive patient evaluation, treatment planning, and coordination with other team members. The therapist is expected to deliver high-quality care, manage their workload autonomously, and contribute to the organization's efficiency. Local travel may be required. Preferred qualifications include experience in an outpatient setting and a Clinical Doctorate in Physical Therapy.

Urologist Is Needed for Locum Tenens Coverage in WA CPH# JOB-3004343

Company: CompHealth

Location: Washington

Posted Dec 19, 2024

CompHealth offers true opportunities in locum assignments, providing expert guidance and tailored support. They negotiate better pay, arrange housing and travel, and simplify credentialing processes. With a team of 1,000 employees, they ensure excellent customer service for providers and facilities.

A Washington Facility Is Searching for a Locums Radiation Oncologist CPH# JOB-3007459

Company: CompHealth

Location: Washington

Posted Dec 19, 2024

CompHealth offers comprehensive services for healthcare providers, including credentialing, travel, housing arrangements, and malpractice coverage. They specialize in connecting top healthcare providers to communities in need, with a focus on personalized job matching. The text highlights their extensive capabilities, excellent customer service, and weekly pay deposits. The job in question is in Radiation Oncology in Washington, requiring BC or BE, BLS, and experience with various radiation therapy techniques.

Food Safety and Sanitation Manager

Company: Aramark

Location: Washington, DC

Posted Dec 19, 2024

Aramark Healthcare is seeking a Food Safety and Sanitation Manager for Children's National Medical Center in Washington D.C. The role involves coordinating safety, sanitation, and risk programs, and functioning as an operational support leader. The manager will also serve as a key point of contact for occupational safety, food safety, environmental compliance, and employee training. The salary range is from $80,000 to $85,000, depending on skills, qualifications, and experience. Benefits include medical, dental, vision, retirement savings plans, and paid days off. Key responsibilities include working with Aramark's Safety & Risk Solutions team, assisting in executing sanitation and safety standards, maintaining relationships with regulatory authorities, and managing corrective action processes.

Technology Sales Specialist- Data - Southeast

Company: IBM

Location: Washington, DC

Posted Dec 19, 2024

The Technology Sales Specialist role at IBM involves working with clients to implement AI-Powered solutions, aiming to reduce repetitive tasks and increase innovative decision-making. The role requires multiple years of direct sales experience, particularly in cloud software or SaaS solutions. The successful candidate will manage client relationships, define IBM's value proposition, and collaborate with various IBM teams to expand new business opportunities.

Multifamily Strategy Advisor (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Dec 19, 2024

Fannie Mae offers a role for a Multifamily Strategy Advisor (Flexible Hybrid) with a hiring range of $135,000 to $176,000. The position involves providing expert advice on strategic planning and execution, coordinating team activities, and engaging with stakeholders. The role impacts the future of the housing industry and allows for career growth. Required qualifications include 6+ years of experience in relationship management, strategic planning, and data analysis, with skills in Excel, Tableau, and SharePoint. A Master's degree and management consulting experience are desired.

Litigation Support Data Specialist II

Company: Leidos

Location: Washington, DC

Posted Dec 19, 2024

Leidos is seeking a skilled Data Specialist II for their Litigation Support Section in Washington, D.C. The role involves creating and updating document processing procedures, managing multiple tasks under tight deadlines, and performing quality control on loaded data. The ideal candidate should have at least two years of eDiscovery experience, strong knowledge of litigation support data loading, and proficiency with tools like Relativity, LAW, and IPRO. The position offers a competitive pay of $38.68/hr and is part of a dynamic, fast-paced team. Leidos is recognized as a 'World's Most Ethical Company' and a top employer for veterans and disabled individuals.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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