Customer Satisfaction Jobs in Washington DC

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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Seasonal Retail Stylist

Company: Kendra Scott

Location: Washington, DC

Posted Oct 17, 2024

Kendra Scott is a fashion-lifestyle brand that values family, fashion, and philanthropy. They are seeking a part-time Seasonal Stylist to provide exceptional customer service, drive results, instill trust, communicate effectively, be nimble, take action, and collaborate. The ideal candidate loves interacting with people, has retail experience, and is passionate about the brand's core pillars. The role requires flexibility, including evenings, weekends, and holidays.

Teachers at Penn Quarter KinderCare

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Oct 17, 2024

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, is seeking dedicated teachers to join their team. The role involves implementing KinderCare's curriculum, creating a nurturing environment, partnering with parents, and supporting the center's success. Benefits include competitive pay, discounted child care, medical, dental, and vision benefits, and opportunities for professional growth. KinderCare is committed to equal opportunity employment and operates in more than 2,000 sites across 40 states and the District of Columbia.

Senior Capture Manager

Company: Dynamo Technologies

Location: Washington DC

Posted Oct 17, 2024

Dynamo Technologies Inc is seeking a Senior Capture Manager to support their Business Development team. The role involves developing and executing capture strategies, leading pre-proposal shaping activities, and supporting account planning and pursuit strategies.

Senior Accounts Payable Specialist

Company: The Washington Post

Location: Washington, DC

Posted Oct 17, 2024

The Senior Accounts Payable Specialist role at The Washington Post involves providing support to internal and external vendors/customers, ensuring accurate and timely payments, and delivering excellent customer service. The role requires 5+ years of Accounts Payable experience, proficiency in Excel and Word, and Oracle experience. The position offers a competitive salary range of $48,600.00 - $73,000.00 USD Annual, along with comprehensive benefits including medical, dental, vision coverage, pension, 401(k) match, vacation, sick leave, holidays, parental leave, mental health resources, backup care, and more. The Washington Post values diversity and innovation, and this role is part of a multi-generational workforce.

Locum Tenens Opportunity in Washington for Urgent Care Physician CPH# JOB-2989044

Company: CompHealth

Location: Kent, Washington

Posted Oct 16, 2024

CompHealth is offering a locum tenens Urgent Care position in Kent, Washington. The job involves working weekdays, weekends, and days with no call, seeing 21-28 patients per day across all ages. The physician must have EMR experience and a valid DEA. CompHealth will handle credentialing, housing, and travel arrangements, and negotiate better pay with weekly deposits. The company, founded in 1979, is a leader in healthcare staffing, known for personalized job matching and excellent customer service.

WA Facility Is Seeking a Locums Psychiatrist CPH# JOB-2992541

Company: CompHealth

Location: Lakewood, Washington

Posted Oct 17, 2024

CompHealth offers a wide range of locum tenens assignments, from short-term to long-term, local to distant locations. They provide expert guidance tailored to individual needs and career phases. Benefits include better pay, housing, travel arrangements, malpractice coverage, and simplified credentialing. The company specializes in connecting healthcare providers with suitable job opportunities, as demonstrated by their 40-year history and nationwide team.

Project Manager - Hybrid

Company: AnaVation LLC

Location: Washington DC

Posted Oct 17, 2024

AnaVation is looking for a detail-oriented and diligent experienced Project Manager to support two US Department of Defense projects. The ideal candidate is highly self-motivated, has a positive attitude, professional, organized, and capable of managing their workload and prioritizing tasks.

IAM Privileged Access Mgmt. Strategy & Governance Analyst

Company: Bank of America

Location: Washington, DC

Posted Oct 17, 2024

Bank of America is seeking a candidate with extensive experience in Privileged Access Management (PAM) Strategy and Governance, particularly in complex and heterogeneous technology environments. The role involves ensuring adequate enforcement of Privileged Access Controls, partnering with PAM Governance leads, applying industry best practices, and collaborating with stakeholders to develop PAM requirements. The candidate must have deep knowledge of bank financial practices, expert level understanding of authentication platforms, and proficiency in Microsoft Office suite. Familiarity with security standards and compliance certifications is also required. The role offers a competitive salary range of $76,500.00 - $136,400.00 per year, along with benefits and potential discretionary incentives.

Pilates Instructors, Washington DC

Company: Equinox

Location: Washington, DC

Posted Oct 17, 2024

Equinox Group, a high-growth collective of influential lifestyle brands, is seeking a passionate and high-performing Pilates Instructor. The role involves developing comprehensive Pilates training programs, instructing private, duet, and semi-private sessions, and collaborating with other departments for a well-rounded member experience. The company offers competitive compensation, benefits, and opportunities for career advancement, including access to continuing education, bonuses, and management opportunities.

Individual Giving Assistant (National Symphony Orchestra)

Company: The Kennedy Center

Location: Washington, DC

Posted Oct 17, 2024

The National Symphony Orchestra, founded in 1931, is seeking a detail-oriented and customer-focused fundraiser. The role involves supporting all areas of NSO fundraising, with a focus on NSO Circles, Major Gifts, and NSO National Trustees annual fund campaigns. Key responsibilities include managing and implementing fundraising campaigns, drafting correspondence, handling donor stewardship, and providing excellent customer service. The ideal candidate should have experience in a front-facing, customer service-oriented role, preferably with development/fundraising, writing, and event logistics experience. A working knowledge of the performing arts, specifically classical music, is preferred. A Bachelor's degree is beneficial, and experience with Tessitura or similar CRM is a plus. The candidate must be local or willing to relocate to the DMV area.

Washington Facility Is Searching for a Locums Critical Care Medicine Physician CPH# JOB-2990038

Company: CompHealth

Location: Kennewick, Washington

Posted Oct 16, 2024

CompHealth offers a wide range of locum tenens assignments, from short-term to long-term, local to distant locations. They provide expert guidance tailored to individual needs and career phases. Benefits include better pay, housing, travel arrangements, malpractice coverage, and simplified credentialing. The company specializes in connecting healthcare providers with suitable job opportunities, considering their lifestyle preferences.

Technical Strategic Communications Analyst

Company: TQI Solutions

Location: Washington DC

Posted Oct 17, 2024

TQI Solutions is seeking a Technical Strategic Communications Analyst to join their team in Arlington, Virginia. The role involves developing and disseminating clear communication materials, assisting with project management, and collaborating with technical teams. The company values work-life balance, excellent benefits, and career growth.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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