Customer Satisfaction Jobs in Washington DC

40,692 open positions · Updated daily

Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Senior Customer Success Manager Federal/National Defense

Company: Nexthink

Location: Washington DC

Posted Sep 30, 2024

Nexthink is a company that provides digital employee experience management software, and they are looking for a Customer Success Manager to support their growth and customer retention in the USA. The role involves guiding customers along their digital experience maturity journey, providing support and best practices, and working collaboratively with various teams to drive positive customer outcomes.

Attorney Advisor (General)

Company: Department of Agriculture - Office of the General Counsel

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Attorney Advisor position provides legal advice and services to the USDA's Civil Rights Labor and Employment Law Division, focusing on defending judicial and administrative complaints of program discrimination.

Pediatrician opening in Washington

Company: Archway Physician Recruitment

Location: Moses Lake, Washington

Posted Sep 30, 2024

A pediatrician position is available in Moses Lake, Washington, in a well-established and respected practice. The role is full-time and permanent, with a standard five-day work week. The practice is affiliated with Children's Hospital in Spokane and Seattle, and offers a nurturing environment open to mentoring recent graduates. The clinic is equipped with onsite lab, X-ray, CT scan, MRI, and integrated behavioral health services. The compensation includes a first-year salary guarantee, up to 11 weeks of time off, relocation expenses, continuing medical education allowance, and generous healthcare benefits. The practice is committed to health equity and diversity inclusion, and offers a one-year physician partnership track, internal student loan repayment, and physician leaders at all levels. The ideal candidate should be board certified or board eligible, have excellent communication skills, and be fully vaccinated against COVID-19.

A Facility in WA Needs a Locums Pediatrician CPH# JOB-2983346

Company: CompHealth

Location: Washington

Posted Sep 30, 2024

CompHealth offers comprehensive locums support for pediatricians, including job search, credentialing, housing, travel arrangements, and better pay. They simplify the process and provide malpractice coverage, with a dedicated recruiter for personalized service.

A Locum Tenens Pediatric Hospitalist Is Wanted in WA CPH# JOB-2974352

Company: CompHealth

Location: Aberdeen, Washington

Posted Sep 30, 2024

CompHealth offers comprehensive locums support for Pediatric Hospitalists in Aberdeen, Washington. They handle credentialing, housing, travel arrangements, and negotiate better pay. The role involves managing level 1 nursery, peds floor, deliveries, and intubation cases. CompHealth simplifies the credentialing process and provides malpractice coverage.

Washington Facility Is Seeking a Locum Tenens Pediatric Hospitalist CPH# JOB-2974838

Company: CompHealth

Location: Washington

Posted Sep 30, 2024

CompHealth offers a comprehensive range of services for Pediatric Hospitalists in Washington, including housing, travel arrangements, credentialing, licensing, and more. They negotiate better pay, arrange complimentary housing and travel, and provide comprehensive malpractice coverage. Their specialized recruiters handle every detail, ensuring a smooth process for the healthcare providers.

Deputy Director Division of Information and Solutions

Company: Department of Health and Human Services - Office of the Secretary of Health and Human Services

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the Department of Health and Human Services DHHS Office of the Secretary OS Office of the Assistant Secretary for Financial Resources ASFR Office of Grants OG.

Pediatrician, Moses Lake

Company: Inspire Healthcare

Location: Moses Lake, Washington

Posted Sep 30, 2024

The job posting is for a Pediatrician position in Moses Lake, Washington. The role offers a competitive salary range, comprehensive benefits including healthcare, dental, vision, life insurance, long-term disability insurance, matching 401k, and up to 11 weeks of paid time off. The company, Inspire Healthcare, emphasizes personal relationships, customer service, and a focus on primary care settings. The location is described as family-friendly with lake living opportunities. The company has won awards for improving physician satisfaction and reducing burnout.

CONTRACT SPECIALIST

Company: Department of Defense - Defense Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The agency values teamwork, integrity, excellence, and service, prioritizing the nation's welfare and mission.

Lead Business Analyst

Company: Department of the Treasury - U.S. Mint

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is for a Lead Business Analyst at the US MintManufacturing Directorate, responsible for leading inventory team activities.

Facilities Services Supervisor-Day #184

Company: Legislative Branch - Senate

Location: Washington DC

Posted Sep 30, 2024

The Senate Sergeant at Arms is seeking a Facilities Services Supervisor. The vacancy announcement and application can be found on the United States Senate Career Page.

Content Developer

Company: Legislative Branch - House of Representatives

Location: Washington DC

Posted Sep 30, 2024

The Office of the Clerk serves as the official record keeper of the US House of Representatives, supporting nonpartisan legislative functions and providing print and digital publications, innovative problem-solving, and exceptional customer service.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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