Customer Satisfaction Jobs in Washington DC

40,693 open positions · Updated daily

Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Otolaryngologist Is Wanted for Locums Coverage in WA CPH# JOB-2970591

Company: CompHealth

Location: Washington

Posted Sep 30, 2024

CompHealth is offering a locum tenens position in Otolaryngology in Washington. The job involves managing an average of 15-20 patients daily, performing both adult and pediatric ENT procedures, and handling credentialing and DEA requirements. CompHealth will take care of housing, travel, malpractice coverage, and pay, with weekly deposits. The company, founded in 1979, is a leading healthcare staffing provider, known for personalized job matching and excellent customer service.

ServiceNow Associate

Company: Alarm.com

Location: Washington DC

Posted Sep 30, 2024

The job posting is for a ServiceNow Associate responsible for development, administration, and integration of the company's ServiceNow implementation. The role requires experience with ServiceNow, scripting, and integration with external systems. The company offers competitive pay, benefits, and a casual dress work environment.

Information Technology Specialist

Company: Department of Agriculture - Office of the Chief Economist

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the US Department of Agriculture's Office of the World Agricultural Outlook Board.

Regional Performance Improvement Specialist

Company: Department of the Navy - Commander, Navy Installations

Location: Keyport, Washington Keyport, Washington

Posted Sep 30, 2024

The position is designed to create and manage a new employee experience program for the Navy Region NW, overseeing all aspects of employee integration from initial onboarding to ongoing engagement, with a focus on enhancing employee satisfaction and retention.

Store Associate

Company: Department of Defense - Defense Commissary Agency

Location: McChord AFB, Washington McChord AFB, Washington

Posted Sep 30, 2024

Store Associates work independently or as part of a team in a commissary store, performing various duties such as handling and stocking items, and checking out customer purchases.

Contract Specialist

Company: Other Agencies and Independent Organizations - Federal Retirement Thrift Investment Board

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Federal Retirement Thrift Investment Board is looking for a highly qualified individual to serve as a Contract Specialist.

A Locums Otolaryngologist Is Wanted in Washington CPH# JOB-2984899

Company: CompHealth

Location: Tacoma, Washington

Posted Sep 30, 2024

CompHealth is a healthcare staffing company that simplifies the locums process for providers. They offer services such as job search, credentialing, housing, travel arrangements, and negotiating better pay. They specialize in connecting healthcare providers to communities in need, with a focus on excellent customer service. The text specifically mentions a job opportunity in Otolaryngology in Tacoma, Washington, with requirements including BC or BE, BLS, and 4-6 phone consults per 24-hour call shift.

Director, Office of Site Remediation Enforcement

Company: Other Agencies and Independent Organizations - Environmental Protection Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This Senior Executive Service SES position is in the Office of Enforcement and Compliance Assurance. The position is office-centered and requires physical presence at the duty station. EPA offers work-from-home and work schedule flexibilities.

Senior IT Specialist (INFOSEC), CG-2210-14

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the Division of Finance Administrative Management Staff AMS Washington DC of the Federal Deposit Insurance Corporation FDIC and is responsible for managing the development and implementation of FDIC's Information Security Management Program within the Chief Financial Officer Organization CFOO.

Nurse Practitioner Gastroenterology (Swedish Issaquah Campus)

Company: Swedish Health Services

Location: Issaquah, Washington

Posted Sep 30, 2024

The Swedish Digestive Health Institute is offering a full-time nurse practitioner position in Ballard or First Hill, Washington. This role involves providing outpatient care and contributing to the growth of the practice. The successful candidate will work at a state-of-the-art facility in Seattle, with compensation between $119,015 and $156,607 per year. At least 1 year of experience is required. Swedish Medical Center, where the position is based, is a comprehensive health network with a reputation for excellence and innovative medical research.

Information Technology Specialist

Company: Department of Agriculture - Office of the Chief Economist

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the US Department of Agriculture's Office of the World Agricultural Outlook Board.

Financial Management Specialist

Company: Department of Transportation - Federal Aviation Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

AFM130 Branch manages the development and delivery of financial management training courses, provides customer support, and ensures system conformance with AFCA and FAA's transactional system.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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