Customer Satisfaction Jobs in Washington DC

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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

2025 Space Situational Awareness and Spaceflight Safety Graduate Intern

Company: The Aerospace Corporation

Location: Washington DC

Posted Sep 30, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace and offers a competitive compensation package.

Supervisory Information Technology Specialist (INFOSEC)

Company: Legislative Branch - Government Publishing Office

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

GPO employees possess a diverse array of talent in many administrative fields and trades. The agency provides innovative services for printing, publishing, storage, and distribution of digital content. It offers a challenging yet rewarding career opportunity for energetic and inventive individuals.

IT Specialist (SYSADMIN/CUSTSPT)

Company: Department of Energy - Bonneville Power Administration

Location: Pasco, Washington Pasco, Washington

Posted Sep 29, 2024

The position is for a senior Field IT Specialist responsible for providing comprehensive IT assistance and leading IT-related service support and resource policies.

CRNA for a Surgery Center in Northern VA/ D.C - No Call CPH# JOB-2984372

Company: CompHealth

Location: Washington, Washington, D.C.

Posted Sep 30, 2024

This job posting is for a full-time CRNA position at an ASC in Northern Virginia, near Washington D.C. The role offers a 'lifestyle position' with no call, weekend, or holiday responsibilities. The location is in a highly-rated suburb with excellent schools and easy assimilation into an experienced staff. CompHealth, a leading healthcare staffing company, is facilitating the recruitment process, offering services such as salary negotiation, license coordination, and interview scheduling.

Information System Specialist (Program-Project Management Artificial Intelligence (AI) Analyst) (DIRECT HIRE)

Company: Department of Transportation - Pipeline and Hazardous Materials Safety Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is in the Office of the Associate Administrator for Administration Office of the Chief Information Officer CIO Pipeline and Hazardous Materials Safety Administration PHMSA Department of Transportation DOT. This office has full responsibility for oversight and management of Information Resource Management systems and applications throughout PHMSA and its regional field offices.

Primary Care Nurse Practitioner opening in Washington

Company: Archway Physician Recruitment

Location: Goldendale, Washington

Posted Sep 30, 2024

A Nurse Practitioner position is available in Goldendale, Washington, offering a full-time role with a 3 or 4 day work week, no call, and no OB. The clinic provides comprehensive medical services, including an ExpressCare clinic, Pain Management, Behavioral Health, Optometry, and Dental Clinic. The successful candidate will join a team of 7 providers and receive competitive benefits, including medical/vision/Rx, HSA/FSA, dental, long-term disability, retirement plan, and generous PTO. Qualifications include an active/current RN license in Washington State, a Masters or Doctoral Degree from an accredited school, current unrestricted registration/license in Washington State as an Advanced Practice Nurse, and certification as a Nurse Practitioner. At least one year of recent full-time experience providing direct patient care is preferred. The role involves reviewing patient data, obtaining health history, performing examinations, diagnosing and treating illnesses, ordering and interpreting diagnostic tests, and providing patient education.

Family Advocacy Program Assistant

Company: Department of the Navy - Commander, Navy Installations

Location: Kitsap County, Washington Kitsap County, Washington

Posted Sep 29, 2024

The Family Readiness Division Fleet and Family Support Program provides information, referral, education, and training to facilitate operational readiness and personal and family self-sufficiency.

Human Resources Assistant (Recruitment & Placement)

Company: Department of Justice - Office of Justice Programs

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The mission of the DOJ is to uphold the rule of law, keep the country safe, and protect civil rights. The OJP's mission is to increase public safety and improve the fair administration of justice across America through innovative leadership and programs.

IT Specialist (Senior Cybersecurity Network Architect)

Company: Other Agencies and Independent Organizations - Consumer Financial Protection Bureau

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The position is for a Senior Cybersecurity Network Architect at the Consumer Financial Protection Bureau, responsible for designing and implementing secure data networks and cloud network designs.

Budget Analyst

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is for a Budget Analyst at Departmental Offices Management CFO Management and Budget. The role involves budget planning, formulation, execution, and expensing for clients within the framework of the budget authority.

Licensed Practical Nurse (Long Term Care)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is eligible for the Education Debt Reduction Program, which reimburses student loan payments. To be eligible, you must meet specific requirements and submit your application within four months of appointment.

Senior Product Owner #5476

Company: Legislative Branch - Senate

Location: Washington DC

Posted Sep 29, 2024

The Senate Sergeant at Arms is seeking a Senior Product Owner. The vacancy announcement and application can be found on the United States Senate Career Page.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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