Customer Satisfaction Jobs in Washington DC

40,680 open positions · Updated daily

Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Assistant Store Manager

Company: The TJX Companies, Inc.

Location: Washington, DC

Posted Jan 27, 2025

View Details Apply on The Muse
staffing agency travel 401(k)

Travel Nurse RN - Float Post Partum - $1,998 per week

Company: Anders Group

Location: Kennewick, Washington

Posted Jan 26, 2025

View Details Apply on healthecareers.com
hospital travel

Travel Nurse RN - PCU - Progressive Care Unit - $1,982 per week

Company: Magnet Medical

Location: Kennewick, Washington

Posted Jan 26, 2025

View Details Apply on healthecareers.com

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 27, 2025

View Details Apply on The Muse
travel health insurance retirement plan

Travel Nurse RN - PCU - Progressive Care Unit - $2,540 per week

Company: IDR Healthcare

Location: Puyallup, Washington

Posted Jan 26, 2025

View Details Apply on healthecareers.com
travel 401(k) life insurance

Travel Nurse RN - Med Surg - $2,416 per week

Company: American Traveler

Location: Silverdale, Washington

Posted Jan 26, 2025

View Details Apply on healthecareers.com

Food Service Worker

Company: Sodexo

Location: Washington, DC

Posted Jan 27, 2025

View Details Apply on The Muse

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Jan 27, 2025

View Details Apply on The Muse
booming vibrant craft reimagining the status quo world class omnichannel experiences

Manager, Product Management - Talent Acquisition

Company: Capital One

Location: Washington DC

Posted Jan 26, 2025

Capital One is seeking a Product Manager for Talent Acquisition in McLean, Virginia. The role involves managing the product roadmap, leveraging customer insights, and driving innovative customer experiences through technology. The ideal candidate should be intellectually curious, a communicator, a doer, customer-focused, a learner, and a team player. Basic qualifications include a bachelor's degree and at least 3 years of product management experience. The salary range for this role is $158,400 - $180,800 annually.

View Details Apply on BuiltIn

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Jan 27, 2025

View Details Apply on The Muse
staffing agency travel 401(k)

Travel Ultrasound Technologist - $2,229 per week

Company: Anders Group

Location: Richland, Washington

Posted Jan 26, 2025

View Details Apply on healthecareers.com
hospital travel travel reimbursement

Travel CT Technologist - $2,650 per week

Company: Travel Nurse Across America

Location: Centralia, Washington

Posted Jan 27, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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