Customer Satisfaction Jobs in Washington DC

40,680 open positions · Updated daily

Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Pharmacy Intern - Grad

Company: CVS Health

Location: Washington, DC

Posted Jan 27, 2025

View Details Apply on The Muse
hospital per diem travel

Travel Nurse RN - ICU - Intensive Care Unit - $2,114 per week

Company: Medical Solutions

Location: Kennewick, Washington

Posted Jan 27, 2025

View Details Apply on healthecareers.com

Sr. Financial Engineer (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 27, 2025

View Details Apply on The Muse

Mortgage Credit Risk and Capital Analytics Advisor (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 27, 2025

View Details Apply on The Muse

Advisor - Multifamily Conventional Underwriting Fraud Prevention (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 27, 2025

View Details Apply on The Muse

Strategic Account Executive-Fed/Gov

Company: Smartsheet

Location: Washington, DC / Remote

Posted Jan 27, 2025

View Details Apply on The Muse

Training Manager

Company: Sodexo

Location: Washington, DC

Posted Jan 27, 2025

View Details Apply on The Muse

Pharmacy Intern - Grad

Company: CVS Health

Location: Washington, DC

Posted Jan 27, 2025

View Details Apply on The Muse
make a home a possibility tackle housing's biggest challenges expert team thriving in an energizing flexible environment

Lead Financial Engineer (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Jan 27, 2025

Fannie Mae is seeking a Lead Financial Engineer to join their team. The role involves working with a team to assess and monitor credit risk on Fannie Mae's $500 billion multifamily securitization book of business. The engineer will learn and execute proprietary in-house forecasting and pricing models, analyze loan-level results, and quantitatively analyze multifamily loan terms, products, and securitizations. The ideal candidate will have a minimum of 4 years of experience, preferably with an MBA or a Master's/PhD in a relevant field, and experience developing and running financial models or analyzing large datasets. Familiarity with GSE multifamily lending business underwriting requirements and GSE multifamily securitizations structured transactions is also desired. The role offers the flexibility to make each day your own while working alongside a supportive team.

View Details Apply on BuiltIn

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Jan 27, 2025

View Details Apply on The Muse
travel health insurance retirement plan

Travel Nurse RN - PCU - Progressive Care Unit - $2,218 per week

Company: IDR Healthcare

Location: Kennewick, Washington

Posted Jan 27, 2025

View Details Apply on healthecareers.com
hospital travel

Travel Nurse RN - PCU - Progressive Care Unit - $2,228 per week

Company: Magnet Medical

Location: Puyallup, Washington

Posted Jan 27, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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