Customer Satisfaction Jobs in Washington DC

40,680 open positions · Updated daily

Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Payor Solutions Account Manager

Company: CVS Health

Location: Washington, DC

Posted Jan 25, 2025

SAP Crystal Reports Specialist

Company: Addison Group

Location: Washington, DC

Posted Jan 25, 2025

CHC Program Manager

Company: Aledade

Location: Washington DC

Posted Jan 25, 2025

Aledade is recruiting two Program Managers to support the Aledade Community Health Center Center of Excellence. The roles involve developing and facilitating educational activities for Community Health Centers, managing data, and collaborating with internal and external partners. The ideal candidate should have a Bachelor's degree or equivalent experience, experience with FQHCs, and progressive value-based care experience. The role requires strong communication, organizational, and analytical skills, and the ability to work remotely with occasional travel.

Chef Manager

Company: Aramark

Location: Washington, DC

Posted Jan 25, 2025

Food Service Worker

Company: Aramark

Location: Washington, DC

Posted Jan 25, 2025

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 25, 2025

HR Technology Director

Company: MassMutual

Location: Washington DC

Posted Jan 25, 2025

The Director of HR Technology will create and align a technology vision with business strategy for HR, Employee Experience, and Digital Communications. They will lead complex initiatives, manage multiple agile/waterfall squads, and ensure cost-effectiveness and transparency. The role involves delivering projects on time and within budget, collaborating with other ETX leaders, and influencing technology strategy for growth. The ideal candidate will have a masters degree in computer science, experience with cloud platform migration, and expertise in change management, technology transformation, and innovative problem-solving.

Leasing Manager

Company: KETTLER

Location: Washington, DC

Posted Jan 25, 2025

Precision Agronomist - Indiana

Company: Advanced Agrilytics

Location: Washington DC

Posted Jan 25, 2025

Advanced Agrilytics is seeking a Precision Agronomist to join their Indiana Grower Direct team. The role involves delivering expert agronomic advice, tailored solutions, and strong sales and relationship-building skills to optimize inputs, enhance yields, and increase farm profitability. The Precision Agronomist will work closely with farmers and agronomists to understand their operations, conduct farm assessments, and provide technical and agronomic advice. They will also prospect for new business opportunities, achieve sales targets, and lead, mentor, and develop a team of agronomists and sales representatives. The company offers competitive compensation, a performance-based bonus program, and a collaborative autonomous work culture.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages