Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career opportunity at IBM Consulting focusing on long-term client relationships, digital transformation, and professional growth. It highlights collaboration with industry visionaries, strategic partner ecosystems, and mentorship programs. The role emphasizes HR processes, technical expertise, and communication skills for success in a dynamic work environment.
Sr. Corporate Account Manager
Company: IBM
Location: Austin, US
Posted Dec 09, 2025
This text describes a senior sales role at IBM focusing on cloud solutions and customer engagement. It highlights opportunities for career growth, team collaboration, and the company's commitment to innovation. The role requires sales expertise, technical knowledge, and strong communication skills to succeed in a dynamic environment.
Brand Technical Sales - webMethods Hybrid Integration
Company: IBM
Location: AMSTERDAM, NL
Posted Dec 09, 2025
This text describes the IBM Brand Technical Specialist role, emphasizing technical expertise in integration solutions, sales maturity, and client relationship management. It outlines responsibilities like solution design, demo creation, and collaboration with sales teams, along with required qualifications and preferred skills in specific integration technologies.
Package Consultant-Workday Benefits & Compensation
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career opportunity at IBM Consulting focusing on hybrid cloud and AI initiatives, with responsibilities involving Workday implementation, client collaboration, and technical expertise. It highlights required certifications, preferred skills, and the impact of the role on client success.
Oracle Payroll Specialist
Company: IBM
Location: Leicester, GB
Posted Dec 09, 2025
IBM CIC offers diverse career opportunities with focus on professional growth, innovative solutions, and a supportive work environment. The role includes leadership responsibilities, technical expertise, and benefits like training programs, flexible working, and career development. The company emphasizes collaboration, compliance, and a culture of continuous improvement.
UX Design Lead
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
This job posting highlights opportunities to lead UX design teams, create innovative AI-powered solutions, and collaborate with cross-functional teams. It emphasizes experience in enterprise design, leadership in agile methodologies, and delivering user-centric outcomes for global customers.
Tech-Advisory Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Consulting offers career growth through global client collaboration, focusing on hybrid cloud and AI innovations. The role emphasizes IT cost optimization and TBM methodology, with opportunities for professional development and impactful client solutions.
Payroll Professional
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a Senior Payroll Analyst role in Red Hat's EMEA region, requiring expertise in multinational payroll processing, ADP systems, and compliance with statutory regulations. The position involves managing complex operations, mentoring team members, and ensuring accurate and timely payroll processing while adhering to strict deadlines and business controls.
Technical Agent (Bilingual German and English)
Company: IBM
Location: Zagreb, HR
Posted Dec 09, 2025
IBM's job description emphasizes innovation, problem-solving, and client collaboration, highlighting opportunities to work on challenging projects and deliver exceptional technical support in a dynamic environment.
Senior Managing Consulting Deal Leader Public Sector - SAP S/4HANA Procurement - (m/f/x)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job posting highlights IBM's opportunity for a Sales Deal Leader focused on SAP expertise and business growth. The role emphasizes client relationships, innovation, and market expansion while requiring strong sales skills and German language proficiency.
Product Manager Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes an IBM Product Manager role emphasizing innovation, collaboration, and impactful opportunities in cloud technology. It highlights responsibilities like shaping future technologies, optimizing processes, and working with cross-functional teams, while outlining qualifications and career growth prospects.
Senior Software Engineer - HashiCorp Nomad
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative cloud-native solutions, collaborate with experienced teams, and contribute to impactful projects. The role emphasizes reliability, scalability, and expertise in distributed systems, with a focus on solving complex challenges and advancing technology through collaboration.