Customer Satisfaction Jobs
The surge of digital‑first brands and the rise of AI‑driven support tools are reshaping Customer Satisfaction. Companies now rely on real‑time data to anticipate issues, and the demand for professionals who can turn feedback into action has hit an all‑time high. With 2131 roles open, the market rewards those who blend empathy with analytics.
Customer Satisfaction teams span multiple titles. A Customer Success Manager nurtures long‑term relationships; a Support Engineer troubleshoots high‑impact incidents; a CX Analyst dives into CSAT and NPS dashboards; an Onboarding Specialist guides new users through first‑time experiences; and an Escalation Manager resolves complex disputes. Each role requires strong communication, data literacy, and a passion for continuous improvement.
Transparent salaries give CX professionals a clear view of how their impact translates into pay. When pay is disclosed upfront, teams can align compensation with metrics like churn reduction or CSAT improvement, fostering trust and reducing turnover. For job seekers, salary visibility helps prioritize roles that reward the skills they bring.
Promontory Associate Risk Regulatory and Compliance
Company: IBM
Location: SYDNEY, AU
Posted Dec 15, 2025
This job description outlines a role as an Associate Consultant at IBM Promontory Australia, focusing on risk management, regulatory compliance, and client engagement. The position requires expertise in financial services, data analytics, and regulatory frameworks, with responsibilities including project management, client interaction, and delivering analytical insights.
Delivery Manager Global Procurement
Company: IBM
Location: BUDAPEST, HU
Posted Dec 15, 2025
The text describes a Procurement Delivery Manager role with responsibilities including team management, value alignment, development planning, stakeholder collaboration, and compliance. It outlines required education, technical expertise, and key skills such as leadership, communication, and strategic thinking.
Project Manager-SAP HANA
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This role involves managing complex projects globally, requiring a bachelor's degree and SAP expertise, with travel in India.
Principal Engineer, HashiCorp Integrations
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This role involves leading AI-driven Terraform initiatives to enhance cloud solutions, focusing on agentic resource management and provider automation within IBM's Infrastructure Lifecycle team. The position emphasizes strategic leadership, innovation, and technical expertise to drive commercial differentiation and operational excellence.
AP Service Desk Analyst
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 15, 2025
IBM Consulting offers a role focused on digital transformation and client collaboration, with responsibilities in accounts payable support and a culture emphasizing innovation and professional growth.
IBM Client Financing Business Support Operations Professional - France
Company: IBM
Location: BUDAPEST, HU
Posted Dec 15, 2025
This job description outlines the role of an End-to-End Lease Specialist, emphasizing responsibilities such as managing lease lifecycle processes, ensuring customer satisfaction, maintaining compliance, and fostering team collaboration. It also lists required qualifications and skills for the position.
Technical Consultant-IoT & Edge Computing
Company: IBM
Location: Gurgaon, IN
Posted Dec 15, 2025
IBM Consulting offers a career focused on innovation and collaboration, leveraging IoT and AI to drive digital transformation in the automotive industry. The role emphasizes technical expertise, analytical skills, and cross-functional teamwork to deliver impactful solutions for clients.
Software Developer - Dev / QA
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This text describes a software engineer role focusing on API development, microservices architecture, testing automation, and cloud-native solutions. It outlines technical requirements, preferred qualifications, and collaboration expectations in an Agile environment.
AR Contact Center Practitioner
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
The text describes a customer service role at IBM's consulting centers, emphasizing responsibilities like handling customer queries, providing technical support, and maintaining professionalism. It highlights required skills, work environment, and career development opportunities.
PROCESS DELIVERY SPECIALIST-LEASE AND CONTRACT ADMINISTRATION
Company: IBM
Location: Chennai, IN
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on digital transformation through collaboration with global clients. It emphasizes opportunities for growth, strategic partnerships, and impactful work in hybrid cloud and AI initiatives. The role requires expertise in learning administration, technical skills, and strong communication abilities.
Java Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and professional growth opportunities. It highlights the role's focus on technical expertise, problem-solving, and impactful work with cutting-edge technologies, while also outlining required skills and preferred qualifications.
IBM Power Security Product Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
IBM promotes itself as a global tech leader offering innovative opportunities. The Product Manager role focuses on cybersecurity strategy, requiring expertise in security offerings and client collaboration.