Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Sales Engineer
Company: Mechanical Orchard
Location: Remote
Posted Dec 07, 2025
Mechanical Orchard specializes in safely modernizing critical business applications to make them adaptable to market challenges. They apply Agile principles and AI pragmatically, aiming to transform how companies operate and innovate. The company is seeking a Sales Engineer to help acquire new logos and expand trust in their modernization programs.
Senior Product Designer
Company: Reka
Location: USA
Posted Dec 07, 2025
The Senior Product Designer role at Reka focuses on bridging the gap between cutting-edge machine learning technologies and user-centric design. The role involves leading design initiatives, conducting user research, creating prototypes, establishing design systems, and collaborating across departments. Reka is a globally distributed AI startup with a mission to build useful multimodal AI and empower organizations.
Product Manager - CMS
Company: Figma
Location: Remote
Posted Dec 07, 2025
Figma is hiring a Product Manager to lead the development of a new content and digital asset management system. The role involves collaborating with multiple teams, defining long-term strategy, and working on complex infrastructure-related product requirements. The ideal candidate should have 5+ years of experience as a Product Manager, 2+ years in content or digital asset management, and excellent organizational, communication, and analytical skills.
Engineer - Backend (Events Team)
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is seeking a Backend Engineer to join the Team Events and help build and enhance foundational event and queuing services. The role requires experience with event architectures, cloud-based infrastructure, and languages like Python or Go. The company values collaboration, exploration, versatility, and user advocacy.
Sr. Software Engineer, Workflow (Backend and Full stack - Backend leaning)
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is hiring Sr Backend and Fullstack Engineers to enhance automation platforms, emphasizing AI integration, scalability, and a collaborative remote work culture.
Sr Support Engineer
Company: n8n
Location: USA
Posted Dec 07, 2025
n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter using a combination of code and no-code. The company has grown significantly since its founding in 2019, building a diverse team, cultivating a large community, and raising substantial funding. n8n is now looking for a Senior Support Engineer in North America to provide best-in-class support to users and contribute to building a top-notch support team.
Sr. Software Engineer - Partner Sharing (Backend)
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is hiring a Senior Backend Engineer to help shape the future of partner-powered automation through the Powered by Zapier API. The Partner Sharing team develops deep strategic relationships with managed partners by offering integration and automation solutions. The role involves designing and building new partner-facing APIs, expanding and improving the Powered by Zapier platform, enhancing partner developer tools and documentation, and collaborating across teams.
Sales Operations Analyst
Company: Canonical
Location: Remote
Posted Dec 07, 2025
Canonical is a leading provider of open source software and operating systems, with a widely used platform called Ubuntu. The company is founder-led, profitable, and growing, with a global distributed team. They are hiring Sales Operations Analysts to support sales teams and improve processes.
Sr. Software Engineer - Enterprise Zone (Backend & Full Stack)
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is expanding its Enterprise zone and hiring Senior Backend and Full Stack Engineers to empower large companies to implement automation at scale. The company focuses on building new approaches for enterprise account management, maintaining system resilience, creating asset management systems, and developing an Enterprise Observability Platform. These roles offer high visibility, impact, and opportunities to work with AI and drive innovation in workflow management.
Sr. Software Engineer - MCP (Backend)
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is an AI automation company that helps businesses increase productivity and serve customers better. They are hiring a Senior Backend Engineer to design and scale systems for their Model Context Protocol (MCP), an open standard for AI agents to reason, act, and orchestrate workflows across Zapier's 8000+ integrations. The role involves designing APIs, building platform primitives, collaborating with cross-functional partners, and prioritizing scalability, performance, security, and clarity for developers and AI systems.
Brand & Community Lead - Pressable
Company: Automattic Careers
Location: North America,Latin America,Europe,Africa,APAC
Posted Dec 07, 2025
Pressable, a managed WordPress hosting platform, is seeking a Brand & Community Lead to define and execute their brand strategy, content, community engagement, and events. The role involves shaping the brand voice, visual identity, and storytelling across channels, as well as collaborating with cross-functional teams to drive awareness, engagement, and advocacy.
Sr. Software Engineer - Knowledge by Zapier (Full Stack)
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is hiring a backend-leaning Sr Full Stack Engineer to work on AI integration, emphasizing responsible AI use, collaboration with AI teams, and the role's impact on shaping AI products. The position offers opportunities to influence AI development and work on innovative, scalable systems.