Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Sr Manager - Solutions Engineering
Company: Twilio
Location: Singapore
Posted Dec 07, 2025
Twilio is seeking a Sr Manager of Solutions Engineering to lead a team in their Communications business. The role involves partnering with sales, cross-functional collaboration, building programs, attracting and developing talent, and leading technical strategy. The ideal candidate has 7+ years of SaaS/CPaaS experience, 3+ years of leadership, and strong communication skills.
Senior Consultant
Company: Insight
Location: Remote
Posted Dec 07, 2025
Insight seeks a Bilingual Senior Consultant to join their team, offering remote work, global opportunities, and a focus on innovation and employee growth. The role involves technical leadership in cloud solutions, collaboration with cross-functional teams, and career development. The company emphasizes its values of Hunger, Heart, and Harmony while highlighting benefits like flexible work arrangements and community engagement.
Revenue Performance Management (RPM) Solutions Delivery
Company: Anaplan
Location: USA
Posted Dec 07, 2025
This job description outlines a role focused on ensuring RPM applications align with Anaplan standards through collaboration, implementation guidance, and ecosystem enablement. Key responsibilities include partnering with teams, developing training programs, and supporting partners to drive successful implementation and customer satisfaction.
Senior Software Engineer - Backend Focused (Viator)
Company: Tripadvisor
Location: Poland
Posted Dec 07, 2025
Viator, a Tripadvisor company, is a leading marketplace for travel experiences with 300,000+ options. They offer flexibility, last-minute availability, and a fun work environment. The company is looking for a Senior Software Engineer to join their distributed team in Kraków, Poland. The role involves working on the backend with some frontend projects, using technologies like Java, React, TypeScript, GraphQL, Kubernetes, SQL, NoSQL databases, and AWS.
Senior/Staff Content Designer
Company: Grow Therapy
Location: USA
Posted Dec 07, 2025
The job posting is for a Senior Staff Content Designer role at Grow Therapy. The role involves crafting clear, inclusive, and trustworthy product experiences across client and provider products. The ideal candidate will have 6+ years of content design/UX writing experience, a strong portfolio, and expertise in UX writing, content strategy, and systems thinking. The role requires collaboration with cross-functional teams, including product design, research, and operations, to define messaging, craft value propositions, and shape content systems. The position offers a competitive base compensation and can be hybrid or fully remote.
Senior Software Engineer - Fullstack
Company: Webflow
Location: Argentina
Posted Dec 07, 2025
Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are expanding their engineering team in Argentina to work on new products and features. The role is for a Senior Software Engineer Fullstack to design and implement scalable backend services and APIs using technologies like Node.js, TypeScript, MongoDB, and AWS.
Principal Software Engineer - Payroll
Company: Gusto, Inc.
Location: USA
Posted Dec 07, 2025
The role is for a Principal Engineer to lead the development of Gusto's flagship Payroll product. The position involves designing, building, and scaling backend systems, collaborating with cross-functional teams, and mentoring engineers. The ideal candidate has 15+ years of experience, expertise in building resilient systems, and a collaborative mindset.
Software Engineer, Streaming Systems
Company: Hightouch
Location: North America
Posted Dec 07, 2025
The company is seeking a software engineer to join their Streaming Systems team, which focuses on high-throughput systems for collecting and processing billions of behavioral events. The role involves building infrastructure for ingesting clickstream, product interaction, and transactional data. The company emphasizes high ownership, autonomy, and a fast-paced startup environment. They offer a competitive salary range and equity compensation.
Lead AI Engineer
Company: Upwork
Location: USA
Posted Dec 07, 2025
Upwork is a global work marketplace connecting businesses with skilled independent talent. The company offers AI-powered solutions and enables companies to scale, innovate, and build agile teams. The job description is for a Lead AI Engineer position on the Data Platform & Services team, focusing on building AI-powered systems for data engineering, analytics, and product evolution.
Sales Trainer II
Company: Tekion
Location: USA
Posted Dec 07, 2025
The job posting is for a Sales Trainer II position at a SaaS company. The role involves designing and delivering advanced sales training programs, conducting training sessions, providing coaching, creating training materials, assessing effectiveness, collaborating with teams, and reporting on outcomes. The company offers competitive compensation, great benefits, and opportunities for growth in a dynamic work environment.
Commercial Account Executive - Mid Market
Company: GitLab
Location: UK
Posted Dec 07, 2025
This job description outlines the role of a Midmarket Account Executive at GitLab, focusing on managing sales cycles, collaborating with cross-functional teams, and contributing to sales processes. It highlights responsibilities such as guiding customers through adoption of DevSecOps platforms, analyzing sales performance, and improving internal documentation. The role requires experience in software sales, strong communication skills, and alignment with GitLab's values.
Senior Product Manager - Benefits & PEO (Multiple Roles)
Company: Gusto, Inc.
Location: Canada
Posted Dec 07, 2025
Gusto is a fast-growing software company with 2700+ employees across the US, Canada, Mexico, and Turkey. They aim to provide the best software for small businesses and have a strong mission-driven culture. The company is hiring for several product management roles focused on building AI-enabled experiences and expanding their PEO offering.