Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Sales leader - Nordic Region
Company: IBM
Location: Stockholm, SE
Posted Dec 07, 2025
The text describes a career opportunity at IBM Software, focusing on a strategic sales leadership role in the Nordic region. The role involves developing commercial strategies, managing a sales team, engaging with enterprise accounts, and collaborating with IBM ecosystem partners. The position requires extensive B2B sales experience, industry knowledge in cloud and infrastructure software, and fluency in English and a Scandinavian language.
Technical Product Manager, Storage Networking
Company: IBM
Location: BANGALORE, IN
Posted Dec 07, 2025
The text is a job description for a Product Manager role at IBM Infrastructure Storage Division. It outlines the responsibilities, required skills, and qualifications for the position. The role involves working closely with customers, market experts, design, development, and various teams to define product capabilities, drive strategy, and deliver high-quality products. The ideal candidate should be passionate about product design, user experience, and have experience in data center networking, virtualization, and software-defined networking.
Test and Failure Analysis Engineer for Storage Hardware
Company: IBM
Location: Houston, US
Posted Dec 07, 2025
This job description outlines a role within IBM's Infrastructure Storage Hardware Organization, focusing on hardware and firmware design, verification testing, and debugging for storage systems. Responsibilities include failure analysis, testing new platforms, and collaboration with development teams. Required skills involve hardware expertise, Linux experience, and communication abilities.
State Account Manager
Company: Viatris
Location: Remote
Posted Dec 06, 2025
Viatris promotes its mission to improve healthcare through innovative solutions and partnerships, highlighting job opportunities with competitive benefits and a focus on employee growth. The company emphasizes its inclusive culture, recognition as a top employer, and commitment to making a positive impact in healthcare.
Senior Technical Product Marketing Manager II
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
The text describes a career opportunity at IBM Software, specifically in the HashiCorp Portfolio and Platform Product Marketing Group. The role involves creating technical narratives, demos, and content to showcase how HashiCorp helps organizations innovate faster, more securely, and efficiently. The position requires collaboration with various teams, strong storytelling skills, and experience in product marketing or related technical marketing roles.
Sales Development Representative Intern - Entry Level Sales Program 2026
Company: IBM
Location: Markham, CA
Posted Dec 07, 2025
IBM's Sales Internship Program offers a collaborative and experiential environment for students to develop sales skills, engage with clients, and contribute to digital transformation solutions. The role emphasizes technical expertise, client-focused approaches, and growth opportunities within a supportive team.
Senior Product Analyst_Monopoly GO
Company: Scopely
Location: Remote
Posted Dec 06, 2025
Scopely seeks a Senior Product Analyst to join their Monopoly Go team, emphasizing innovation, player engagement, and a diverse, supportive work environment with competitive compensation.
Software Developer Intern: 2026
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
IBM seeks software developers to innovate and solve complex problems using advanced technologies, emphasizing collaboration and expertise in programming and design.
Group Manager- F&A operations
Company: IBM
Location: Noida, IN
Posted Dec 07, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role in IBM BPO that accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. The role involves owning client engagements, monitoring and managing transformation, leading business change management, and providing mentorship and training. The position requires extensive experience in the finance domain, expertise in ERP or Oracle tools, and strong interpersonal and technical skills.
Technical Sales Engineer - Hashicorp
Company: IBM
Location: San Francisco, US
Posted Dec 07, 2025
The text describes a career opportunity at IBM Software, specifically a Solutions Engineer role at HashiCorp. The role involves serving as a trusted advisor to customers, understanding their journey, demonstrating business value, and collaborating with cross-functional teams. The position requires technical expertise in DevOps, IT operations, security, cloud, microservices, containers, and scheduling platforms, as well as excellent communication and problem-solving skills.
Java (Guidewire) Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and drive innovation using IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and problem-solving skills. The role involves software development, analytical problem-solving, stakeholder engagement, and working with the latest technologies.
Backend Java Developer – End User Monitoring
Company: IBM
Location: Kochi, IN
Posted Dec 07, 2025
IBM Instana is seeking a talented Backend Java Developer to join their End User Monitoring team. The role involves designing, building, and enhancing backend systems for Instana's monitoring solutions, focusing on performance, scalability, and reliability. The developer will collaborate with cross-functional teams to deliver high-quality software used by global enterprises.