Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Senior Solutions Engineer
Company: Grafana Labs
Location: Remote
Posted Dec 06, 2025
The job posting describes an exciting opportunity to join a high-growth technology startup as a Commercial Solutions Engineer. The role involves educating customers, partnering with the sales team, delivering technical presentations, and providing feedback to product management and engineering. The ideal candidate should have extensive technical presales experience, be fluent in English and Spanish, and possess strong communication and problem-solving skills.
Distributed Systems Testing Software Engineer, Python / Go
Company: Canonical
Location: Remote
Posted Dec 06, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is hiring a Software Engineer for Distributed Systems Testing to develop CI pipelines, test products on new clouds, and advance AIML pipelines for automatic analysis of test results. The role involves creating automated testing approaches, enabling engineering teams, enhancing CI pipelines, deploying and managing distributed systems, monitoring testing efforts, and collaborating with a globally distributed team.
Product Designer - Developer Tools
Company: Figma
Location: Remote
Posted Dec 06, 2025
Figma is seeking a Product Designer to lead design for Dev Tools, a major initiative. The role involves focusing on the developer experience, working cross-functionally, and contributing to product strategy. Projects include improving workflows, connecting design systems to code components, enhancing tooling for developers, exploring AI technologies, and shaping the future vision. The ideal candidate has 3+ years of product design experience, familiarity with Figma and development tools, excellent communication skills, and a passion for learning.
Regional Vice President of Sales
Company: Hightouch
Location: Remote
Posted Dec 06, 2025
The role is for a Founding APAC Sales Leader to establish and grow Enterprise and MidMarket sales teams across the Asia-Pacific region. The ideal candidate should have 5+ years of software sales leadership experience, proven success selling into multiple APAC markets, and expertise in building and motivating sales teams. Responsibilities include consistently helping the team meet or exceed quota, building and scaling a team of Account Executives, serving as a mentor leader or coach, providing feedback to the executive team, and building strong collaborative relationships with other teams.
New Business Account Executive - Social Impact
Company: Twilio
Location: Remote
Posted Dec 06, 2025
This job posting seeks a New Business Account Executive for Twilio's Social Impact team, focusing on expanding communications business with nonprofit and government organizations in EMEA. The role requires sales experience in tech, cross-functional collaboration, and travel, with benefits including remote work and competitive compensation.
Service Insurance Assistant - Commercial
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 06, 2025
This job description outlines a customer service role in an inbound call center with training support, growth opportunities, and a focus on problem-solving. It highlights benefits like competitive pay, inclusive culture, and professional development while detailing responsibilities and qualifications.
Provider Relations Representative I
Company: American Specialty Health Incorporated
Location: Remote
Posted Dec 06, 2025
American Specialty Health Incorporated is seeking a Provider Relations Representative to join their Provider Relations department. The role involves responding to practitioner inquiries via phone, ensuring efficient resolution of issues related to credentialing, recredentialing, and contracting. The position requires remote work with a stable internet connection and involves administrative tasks related to credentialing and contracting.
Product Manager - Cloud
Company: Canonical
Location: Remote
Posted Dec 06, 2025
Canonical promotes its leadership in open source software and cloud-native solutions, highlighting products like Ubuntu and Juju. The company emphasizes innovation, global collaboration, and opportunities for product managers with technical expertise. It showcases a positive work environment with remote flexibility and growth prospects.
Senior Product Manager - Workers’ Compensation Solutions
Company: Gradient AI
Location: Remote
Posted Dec 06, 2025
Gradient AI is a fast-growing company revolutionizing Group Health and PampC insurance with AI-powered solutions. They are seeking a Senior Product Manager with deep insurance domain knowledge and technical fluency to lead product strategy and execution for claims tools across multiple PampC lines. The role offers a fun startup culture, generous benefits, and opportunities for growth.
Senior Observability Architect
Company: Grafana Labs
Location: Remote
Posted Dec 06, 2025
Grafana Labs is seeking an Observability Architect to lead technical partnerships with key customers, design observability solutions, and drive customer success. The role involves deep technical expertise, strategic leadership, and collaboration with internal teams to shape product roadmap and advocate for customer needs.
Integrated Marketing Specialist
Company: Pricefx
Location: USA
Posted Dec 06, 2025
Pricefx is a leading SaaS Pricing, Price Optimization, and Management provider with consistent annual growth. The company values flexibility, diversity, and inclusion, offering remote work opportunities and a warm, welcoming environment. The Integrated Marketing Specialist role focuses on executing and optimizing integrated scale programs, with responsibilities including program execution, event coordination, digital and content support, and more.
Senior Solutions Engineer
Company: Grafana Labs
Location: Remote
Posted Dec 06, 2025
The Solutions Engineering team at Grafana Labs is a customer-facing product expert team that enables the company's worldwide growth by educating potential and existing customers. They work closely with the Sales team to help qualify and close opportunities, and serve as a primary communication route between customers and the Product Management and Engineering teams. The role requires strong technical presales experience, excellent communication skills, and a desire to grow technically.