Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Field Marketing & Experience Manager
Company: Cyderes
Location: Remote
Posted Dec 06, 2025
Cyderes is a cybersecurity company that specializes in building practical IAM exposure management and risk programs, stopping active threats fast with MDR, and providing AI-driven services. They are looking for a Field Marketing & Experience Manager to own the planning, design, and execution of in-person and virtual experiences that drive engagement, loyalty, and pipeline. The role requires a balance of creativity, operational excellence, and relationship management, working cross-functionally across Sales, Channel & Alliances, and Marketing.
Lead CS Technical Skills Program Manager
Company: HubSpot
Location: Remote
Posted Dec 06, 2025
The HubSpot GotoMarket Enablement team is seeking a Program Manager to build technical expertise for Customer Success teams. The role involves identifying skill gaps, developing training content, collaborating with various teams, and creating technical competency frameworks. The ideal candidate should have 5+ years of experience in technical enablement, deep HubSpot product knowledge, advanced technical skills, and strong stakeholder management abilities.
Technical Partner Manager - Networks
Company: Stripe
Location: Remote
Posted Dec 06, 2025
Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The Global Partner Engineering and Operations team manages technical and operational aspects of product partnerships. The role is a Technical Partner Manager to build relationships with partners, facilitate integrations, track performance, collaborate cross-functionally, manage incidents, drive operational efficiencies, provide training, and collect feedback.
Vice President - Analytics
Company: JustAnswer
Location: Remote
Posted Dec 06, 2025
The job posting seeks a visionary and pragmatic leader to oversee the data and analytics team. The role requires technical expertise in experimentation, reporting, and automation, as well as a focus on leveraging data science and AI to create a future-oriented analytics culture. The leader will own and scale the company's experimentation and reporting infrastructure, partner with stakeholders to identify analytics needs, drive strategic data initiatives, and evangelize data-driven decision-making across the organization.
Senior Software Implementation Engineer
Company: Makersite GmbH
Location: Remote
Posted Dec 06, 2025
Makersite is a fast-growing company pioneering sustainable product development and digital collaboration. They are seeking Software Implementation Engineers to work closely with customers, map data, provide technical support, and create documentation. The role offers a competitive salary, remote-first flexibility, learning and development opportunities, and purpose-driven work.
Staff Software Engineer - GenAI Systems
Company: Airbnb
Location: Remote
Posted Dec 06, 2025
The Community Support Platform (CSP) at Airbnb is a critical system that empowers the company's global network of Community Support ambassadors to deliver exceptional customer service with high efficiency. The role focuses on integrating AI with support ambassadors' expertise to create significant product impact for internal and external customers. The position involves crafting AI prompts, implementing RAG, performing model finetuning, designing AI orchestration workflows, dataset engineering, and shaping innovative GenAI-based backend systems efficiently and at scale.
Staff Backend Product Software Engineer - Team Formation
Company: Dropbox
Location: Canada
Posted Dec 06, 2025
The role is a Staff Engineer position at Dropbox, focusing on optimizing activation and engagement flows for team users. The responsibilities include leading a team of engineers, contributing hands-on coding, shaping technical direction, driving cross-organizational impact, and fostering a culture of innovation. The requirements include a BS/MS/PhD in Computer Science or related field, at least 12 years of experience as a software engineer, and experience working on a consumer-facing product.
Staff Backend Product Software Engineer - Team Formation
Company: Dropbox
Location: USA
Posted Dec 06, 2025
The role is a Staff Engineer position at Dropbox, focusing on optimizing activation and engagement flows for team users. The engineer will lead a team, contribute to coding, shape technical direction, and drive cross-organizational impact. The position requires a BS/MS/PhD in Computer Science or related field, and at least 12 years of experience in a consumer-facing team.
Staff Product Manager - Web Presence & Platform
Company: Stripe
Location: Remote
Posted Dec 06, 2025
Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The company is hiring a product manager to lead the future of stripe.com, focusing on design, user experience, and leveraging emerging LLM technology to create tailored customer experiences. The role involves collaborating with senior leadership, design, engineering, and product teams to shape the website's strategic experiences and achieve Stripe's 10-year goals.
Care Management - CMA
Company: Harris
Location: Remote
Posted Dec 06, 2025
Esrun Health is seeking Remote Care Coordinators to work from home as independent contractors, providing telephonic encounters with patients and managing a patient panel. The position offers a flexible schedule, productivity-based pay structure, and the opportunity to become a full-time employee with benefits. Esrun Health aims to transform healthcare delivery by providing proactive, consistent check-ins and support for patients with chronic conditions.
Customer Success Manager (Spanish Bilingual)
Company: SQUIRE
Location: Remote
Posted Dec 06, 2025
SQUIRE is a leading business management system for barbershop owners, providing tools, resources, and guidance to help them attract customers, manage operations, and increase revenue. The company supports barbers in bridging the gap between their personal craft and business goals, enabling them to unlock their full potential as artists and entrepreneurs.
Small Business Account Executive DACH (German speaker)
Company: HubSpot
Location: Remote
Posted Dec 06, 2025
The role of a Small Business Account Executive at HubSpot involves using outbound and inbound selling strategies to find new business and help them grow using HubSpot software. The responsibilities include identifying customer challenges, closing new business, nurturing relationships, collaborating with marketing and technology departments, and shaping the future of HubSpot's mission. The role requires 1+ year of full sales cycle experience, fluency in German and English, consultative selling and closing skills, accurate forecasting and pipeline management, and a track record of being a high performer. Top performers usually have experience in a high-growth scale-up environment, passion for helping businesses grow, and humility and enthusiasm in their work. HubSpot offers generous remuneration, interactive employee training, education allowance, pension, health insurance, life assurance, long-term illness cover, holidays, and onsite gym and fitness workshops.