Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Senior Engineering Manager - Core Experience Web
Company: Dropbox
Location: Canada
Posted Dec 06, 2025
The Senior Engineering Manager role at Dropbox involves leading a team of engineers, ensuring product quality, and driving innovation. Responsibilities include managing up to 25 reports, planning roadmaps, and maintaining technical excellence. The position requires extensive experience in people management and Agile processes, with a competitive salary range in Canada.
Senior Manager/Director - Regional Sales
Company: EDB
Location: USA
Posted Dec 06, 2025
The Manager Regional Sales will be responsible for defining and executing the go-to-market strategy to accelerate business growth across EDB's New Enterprise and National accounts. They will lead a team of senior sales reps, develop sales strategies, build a high-performance sales team, and establish strong customer relationships. The role requires 5+ years of experience in leading sales teams, deep product and market expertise, and proven leadership and communication skills.
Claims Team Lead - Transportation (APD)
Company: Reserv
Location: Remote
Posted Dec 06, 2025
Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They are seeking a Team Lead with experience in commercial transportation claims, leadership, and technology to help build a tech-driven claims organization and improve efficiency.
Product Manager
Company: Unified
Location: Remote
Posted Dec 06, 2025
iHeartMedia is a leading broadcast media company undergoing a transformation into a multichannel platform. They offer a suite of advertising channels and are looking for a Product Manager to help create and enhance products. Unified is a company that provides business intelligence for social advertising and has a platform for optimizing investments.
Manager - Emerging Sales
Company: Zapier
Location: USA
Posted Dec 06, 2025
Zapier is hiring a Sales Manager to lead an Emerging Sales team responsible for selling their AI Orchestration platform to customers with 250-999 employees. The role involves managing a team of Account Executives, hiring and coaching talent, providing coaching for full-funnel mastery, elevating strategic execution, driving operational excellence, collaborating cross-functionally, acting as a customer champion, and refining and scaling playbooks. Zapier values diverse perspectives, remote work, and inclusion.
Strategic Account Executive – Application Access Governance (AAG)
Company: Saviynt
Location: Singapore
Posted Dec 06, 2025
Saviynt is a leading identity security platform that helps organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. The company is recognized as a leader in the industry and is helping organizations safely accelerate their deployment and usage of AI. Saviynt is looking for talented professionals to join their team and contribute to the growth of the company.
Sr. Security Partner - GTM
Company: Zapier
Location: USA
Posted Dec 06, 2025
Zapier is seeking a Senior Security Partner to collaborate with various teams and build customer trust. The role involves addressing security requirements, leading customer-facing briefings, and translating customer needs into actionable feedback. The ideal candidate should have extensive security experience, strong communication skills, and familiarity with AI tools and compliance frameworks.
Customer Success - Strategic
Company: ElevenLabs
Location: Remote
Posted Dec 06, 2025
ElevenLabs is a leading audio AI company that has rapidly grown since its launch in 2023. With a valuation of $66 billion and $200 million ARR, the company aims to build the most important audio AI platform in the world, making information accessible in any voice, language, or sound. Their core offerings include the Creative Platform and Agents Platform, powered by proprietary Text to Speech, Speech to Text, and conversational AI models.
Benefits Admin
Company: G-P
Location: Ireland
Posted Dec 06, 2025
The Benefits Specialist role focuses on operational excellence and seamless delivery of employee benefits programs. Key responsibilities include process automation, data integrity, compliance, stakeholder coordination, and customer service. The role requires experience in benefits administration, technical acumen, AI tool experience, regulatory knowledge, attention to detail, and problem-solving skills.
Industry Solutions Lead - Media & Creatives
Company: Dropbox
Location: USA
Posted Dec 06, 2025
The role involves building and executing Dropbox's multiproduct strategy for the media entertainment and creative industries. Responsibilities include developing GTM plans, strategic partnerships, product features, and sales motions tailored for creative and media workflows. The position requires collaborating with global teams across sales, product development, marketing, and partnerships to shape how creative organizations manage, collaborate on, and deliver their most valuable content.
Senior Staff Product Designer - Payments
Company: Stripe
Location: USA
Posted Dec 06, 2025
Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Product Design team, including the Payments Dashboard team, focuses on creating elegant, user-friendly experiences for merchants. The role involves leading design for the Payments Dashboard, collaborating across teams, and shaping AIdriven workflows.
Head of Platforms - Customer Success
Company: Stripe
Location: USA
Posted Dec 06, 2025
Stripe is a financial infrastructure platform for businesses, with a mission to increase the GDP of the internet. The Platforms Customer Success team partners with various departments to deliver growth and retention outcomes for Stripe's largest customers. The company is looking for a leader to scale the Customer Success efforts for managed platform customers, focusing on strategic account planning, product distribution, executive engagement, and payments optimization.